Empowering public health and social service organisations
Engage and connect with citizens
Modernise the government workplace
Enhance government services
Learn how you can promote citizen well-being and enhance your public health and social services
Check out Gov Pod, the Microsoft government podcast
The Microsoft podcast series Gov Pod discusses how emerging technologies like AI can make citizens' lives easier and government services become more transparent.Listen to the podcast
Smart cities elevate citizen services and social care
Read how cities are putting citizens at the centre by providing residents and local businesses with the services they need, and enabling them to live happier and healthier lives in a smart environment.Read more
Why states are modernising unemployment insurance (UI) systems with the cloud
Learn how states like South Carolina modernise their UI systems to provide their constituencies the self-services they desire, improve customer service in health and human services, and save money.Read more
Developing healthier communities through comprehensive care plans
Learn about how Microsoft and partner technologies help cities develop true community care plans.Read more
Social services must adapt to fit changing societies—can AI and blockchain help?
Read how social services agencies can use emerging technologies to help connect aspects of social services, resulting in a better experience for workers and the people they serve.Read more
How a chatbot can help government employees improve their processes
Read how a chatbot helped employees improve the eligibility process for citizens when applying for nutrition and cash assistance.Read more
California Department of Social Services
Move from paper to digital services to give mobile employees instant access to case files and shorten processing time for service requests.
Connecticut Coalition to End Homelessness
Enable modern data collection to help address homelessness in the community.
Administration for Children’s Services
Cut reporting time in half, increase morale, and better serve the nearly 50,000 social work cases received annually.
Australia Department of Health
Fix fragmented data sources to improve the quality of health and service delivery for patients.