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Engage your customers with omni-channel strategy solutions

Microsoft relationship management, mobile banking, customer insight, and omni-channel strategy solutions create a compelling experience to reduce cost, improve efficiency, and better serve customers. The Microsoft advantage is our complete platform to drive customer retention and acquisition through an unparalleled range of solutions – all integrated by design across devices and cloud services

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Customer Stories

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Digital payments factory Viva Wallet charges to success

Microsoft Azure is helping Europe’s first digital payments factory Viva Wallet disrupt financial services industry with its digital payments system.

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Logo OTP Bank
Financial services company OTP Group makes life easier for SMEs

With its eBiz solution, OTP Group is leveraging Microsoft Azure to offer SMEs non-traditional services that help them cope with everyday administration faster and more easily.

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Logo Temenos
Temenos Moves Banks To the Cloud With T24 on Windows Azure

By developing a cloud-based version of its T24 banking application on Microsoft Azure, Temenos is offering its customers cloud banking while maintaining strict security and compliance requirements.

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Why it matters

Solutions

Augemented Intelligence in banking

Gain a 360-degree customer view. Microsoft customer insight solutions enable financial institutions to drive customer retention and acquisition through an innovative banking customer experience.

Metro Bank
A UK Bank Looks for BI that’s as Fast, Friendly, and Reliable as the Bank itself – and finds Microsoft Power BI. “We go live with mobile…

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Augemented Intelligence in banking

Transform your omni-channel strategy to drive customer retention with innovative relationship management and mobile banking experiences, drive customer acquisition with a redesigned sales experience, and integrate social marketing - to optimize the banking customer experience.

Multichannel Customer Experience Management solution
With the Multichannel Customer Experience Management solution, you can optimize your bank’s omni-channel strategy to intelligently anticipate customer needs.

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Augemented Intelligence in banking

Enable a more seamless and personalized customer journey by predicting the next logical product purchase and best offer to present to each customer. The Microsoft Next Best Action solution uses sophisticated rules, analytics, and algorithms to better predict customer needs, in turn offering more relevant actions and offers that lead to improved customer retention.

Next Best Action solution
With the Next Best Action solution, banking and financial services institutions can leverage two main models: product propensity and size estimation.

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How Microsoft can help you in Next Best Action

VeriPark Next Best Action
VeriPark Next Best Action

NBA prepares and presents offers relevant to customer needs based on Azure…

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MICROSOFT APPSOURCE
Logo VeriPark
VeriPark

Unlike other products which strengthen traditional banking, VeriTouch highlights customer-centric banking with…

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See all partners for Financial Services – Banking & Capital Markets

MICROSOFT PARTNERFINDER
Microsoft Technology Centers: Experience the Microsoft Cloud
Microsoft Technology Center

Explore solutions with Microsoft architects and experience a custom briefing at your…

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Solutions

Augemented Intelligence in banking

Build a true digital workplace with productivity, enterprise social, collaboration, and unified communication tools that enable widely distributed and highly regulated financial services providers to function as agile, innovative organizations – while meeting compliance requirements - with customer insight capabilities that can be accessed across PC, phone, and tablet.

Banker Productivity and Collaboration solution
The Banker Productivity and Collaboration solution helps you boost employee engagement and customer retention, while continuing to meet industry security and compliance requirements.

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Augemented Intelligence in banking

Transform your financial services delivery strategy to drive customer retention with an innovative relationship management experience, drive customer acquisition with a redesigned sales experience, and integrate social marketing for deep customer insight - while meeting regulatory compliance mandates

Multichannel Customer Experience Management solution
With the Multichannel Customer Experience Management solution, you can optimize your bank’s omni-channel strategy to intelligently anticipate customer needs.

LEARN MORE
Augemented Intelligence in banking

Enable a more seamless and personalized customer journey by predicting the next logical product purchase and best offer to present to each customer. The Microsoft Next Best Action solution uses sophisticated rules, analytics, and algorithms to better predict customer needs, in turn offering more relevant actions and offers that lead to improved customer retention.

Next Best Action solution
With the Next Best Action solution, banking and financial services institutions can leverage two main models: product propensity and size estimation.

LEARN MORE
Augemented Intelligence in banking

Gain a 360-degree customer view. Microsoft customer insight solutions enable financial institutions to drive customer retention and acquisition through an innovative banking customer experience.

Solutions

Augemented Intelligence in banking

Detect, prevent, and manage suspicious trends and potential criminal behavior. Fraud prevention solutions from Microsoft enable you to act to meet anti-corruption, financial crime, and tax evasion stipulations while protecting against the traditional risks arising from money laundering.

>Temenos Screen solution
Temenos Screen offers you robust features, including watch list management, rule configuration, detection engine, case management, audit and statistics tools, and flexible integration options.

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Temenos screen application logo
Temenos Screen

Accurate, intelligent sanctions screening solution.

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See all apps for Financial Services – Banking & Capital Markets

MICROSOFT APPSOURCE
Logo Temenos: The Banking Software Company
Temenos

With Temenos, you have the option to access our banking solutions via…

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See all partners for Financial Services – Banking & Capital Markets

MICROSOFT PARTNERFINDER
Microsoft Technology Centers: Experience the Microsoft Cloud
Microsoft Technology Center

Explore solutions with Microsoft architects and experience a custom briefing at your…

FREE TRIAL
Augemented Intelligence in banking

Improve compliance with regulations, better manage risk analysis, and garner customer insight. Risk analytics solutions from Microsoft and its partners can help you to take advantage of data across your lines of business to function more efficiently and effectively while optimizing risk management and meeting regulatory compliance requirements.

Royal Bank of Scotland
Leading UK bank gains rapid insight into economic trends with analytics platform system.

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Augemented Intelligence in banking

Microsoft Azure for risk compute grids is a cloud-based risk management solution that helps financial institutions provision for infinite high-performance compute capacity on demand. The solution focuses on risk analysis and related regulatory compliance needs in a flexible, security-enhanced manner, offering an optimal total cost of ownership.

Mitsubishi UFJ Securities International plc, a member of MUFG
The power of the cloud gives Mitsubishi UFJ Securities the agility and infinite scalability it needs to support its risk computations and regulatory compliance at…

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Augemented Intelligence in banking

Gain agility and encourage innovation across the company, driven by interpersonal interactions. Banker productivity solutions provide productivity, enterprise social, collaboration, and unified communication tools to enable widely distributed and highly regulated financial institutions to function as agile, innovative organizations – with capabilities that can be accessed across the PC, phone, and tablet.

Banker Productivity and Collaboration solution
The Banker Productivity and Collaboration solution helps you boost employee engagement and customer retention, while continuing to meet industry security and compliance requirements.

LEARN MORE

Solutions

Augemented Intelligence in banking

Meet the need for faster, more accurate reports, projections, and forecasts. Azure for risk compute grids is a cloud-based grid computing solution that helps financial institutions provision for infinite high performance compute capacity on demand for risk and related regulatory compliance needs in a flexible, security-enhanced manner, offering an optimal total cost of ownership.