FY11 Q4  KPI  Investor Relations  Microsoft
Browse Earnings Releases:
Earnings Release FY11 Q4
(in millions, except percentages and unit attach rates)  Q410  FY10  Q111  Q211  Q311  Q411  FY11 

Consolidated 







Bookings growth (y/y) 







Total bookings growth (y/y) Indicator of total business growth during the period  calculated as the sum of revenue growth, plus change in balance of unearned revenue balance, and plus change in the contracted but not billed balance. 
27%

**

24%

21%

8%

17%

17%

Unearned revenue 







Total unearned revenue balance Indicator of future revenue. 
$14,830

$14,830

$13,919

$13,417

$13,019

$17,120

$17,120

Unearned revenue by segment Provides a segment view of the unearned revenue balance. 







Windows Balance of unearned revenue related to the Windows & Windows Live Division. 
$1,701

$1,701

$1,570

$1,467

$1,370

$1,782

$1,782

Server and Tools Balance of unearned revenue related to the Server and Tools segment. 
$5,282

$5,282

$4,987

$4,938

$4,883

$6,552

$6,552

MBD Balance of unearned revenue related to the Microsoft Business Division segment. 
$7,004

$7,004

$6,573

$6,171

$5,836

$7,950

$7,950

Other Balance of unearned revenue related to both the Online Services Division and Entertainment and Devices Division segments. 
$843

$843

$789

$841

$930

$836

$836

Unearned revenue components Provides the detail for the components of unearned revenue. 







Volume licensing Represents customer billings for multiyear licensing arrangements paid either upfront or annually at the beginning of the billing term. 
$12,180

$12,180

$11,380

$11,119

$10,634

$14,625

$14,625

Other Represents deferred revenue from all other sources including undelivered elements from software license sales, Microsoft Dynamics, product support contracts and Xbox Live. 
$2,650

$2,650

$2,539

$2,298

$2,385

$2,495

$2,495

Contracted not billed Provides the balance of the Company's unbilled multiyear licensing agreement value not yet reflected in the financial statements. 
>$15,000

>$15,000

>$16,000

>$16,500

>$17,000

>$18,500

>$18,500

Product billing mix (approximate)* 







OEM Represents sale to PC and server hardware manufacturers. 
25%

**

30%

25%

25%

20%

**

Multiyear licensing agreements Represents sales to customers of software licenses plus software assurance which provides them with software upgrade rights and other benefits over the life of the agreement. 
50%

**

35%

30%

40%

50%

**

License only Represents sales to customers of software licenses. 
20%

**

25%

30%

25%

20%

**

Rest of business Represents sales from all other sources including Xbox 360, online advertising etc. 
5%

**

10%

15%

10%

10%

**

Windows and Windows Live Division 







PC unit growth (y/y) The PC market is a key driver for the sales of Windows licenses. 
22 to 24%

16 to 18%

9 to 11%

2 to 4%

1 to 3%

1 to 3%

2 to 4%

OEM license unit growth (y/y) Represents the growth in Windows license sales to PC manufacturers. 
26%

21%

5%

5%

3%

0%

1%

OEM Premium mix A driver of Windows average selling prices (ASPs). Represents the percentage of Windows premium SKU sales as a percentage of total windows license sales. 
70%

69%

71%

72%

70%

69%

70%

Business premium mix
Subset of the overall premium mix that represents consumer premium SKU vs. business premium SKU sales as drivers for ASPs. Note: The Company receives over five times the pricing uplift over the basic offering from a sale of a business premium sku than we receive from the sale of a consumer premium sku. 
29%

28%

31%

30%

32%

30%

30%

Consumer premium mix
Subset of the overall premium mix that represents consumer premium SKU vs. business premium SKU sales as drivers for ASPs. Note: The Company receives over five times the pricing uplift over the basic offering from a sale of a business premium sku than we receive from the sale of a consumer premium sku. 
41%

41%

40%

42%

38%

39%

40%

Windows Division OEM Revenue Bridge 







PC Market 
24%

17%

10% +

3% +

2% +

2%

3%+

Segment Mix 
3%

7%

2% +

0% +

3% +

2%

1%+

Windows Attach and Inventory 
6%

6%

1% +

0% +

3% +

1%

2%+

Upsell and Channel Dynamics 
7%

3%

1% +

0% +

1% +

0%

0%+

Other OEM Revenue Adjustments 
3%

2%

1% +

1% +

2% +

2%

2%+

Total OEM Revenue Growth 
31%

17%

11% +

2% +

3% +

1%

2%+

Server and Tools 







Software revenue growth (y/y)* Server, server application, CAL and developer tools revenue. 
17%

6%

12%

11%

10%

11%

11%

Enterprise services revenue growth (y/y) Consulting, Premier and Professional product services revenue. 
3%

1%

9%

9%

12%

14%

11%

Online Services Division 







US explicit search share (source: comScore) Bing US explicit search share excludes contextually driven searches that do not reflect specific user intent to interact with the search results. (source: comScore. Represents search share for last month of quarter). 
11.0%

**

11.2%

12.0%

13.9%

14.4%

14.4%

Microsoft Business Division 







Consumer revenue growth (y/y)* 
51%

5%

26%

49%

95%

8%

33%

Business revenue growth (y/y)* 
8%

1%

11%

18%

10%

12%

13%

Dynamics revenue growth (y/y) Indicator of the growth in the Dynamics CRM and Dynamics ERP businesses. 
4%

0%

4%

7%

10%

19%

10%

Entertainment and Devices 







Xbox 360 unit sales Current period console sales. 
1.5

10.3

2.8

6.3

2.7

1.7

13.7

LTD Xbox 360 unit sales Life to date (LTD) sales is an estimate of the installed base, which is one driver of profitable future software sale. 
41.8

41.8

44.6

50.9

53.6

55.3

55.3

Total Xbox Live members An indicator of Xbox live services usage which drives additional revenue opportunities for the Xbox business. 
>25

>25

**

30

**

~35

~35

LTD Xbox 360 US software attach (source: NPD***) Represents the average number of software titles sold per Xbox360 console which helps drive the profitability of the business (LTD = Life to Date). 
8.9

8.9

8.9

8.9

8.9

8.9

8.9

LTD Xbox 360 US accessory attach (source: NPD***) Represents the average number of hardware accessories sold per Xbox 360 console which helps drive the profitability of the business (LTD = Life to Date). 
4.2

4.2

4.3

4.2

4.3

4.3

4.3

* = FY10 not recast for methodology change
** = Not Disclosed
*** = NPD Group, a marketing research firm
+ = FY11 adjusted for previous year Windows 7 revenue deferral/recognition and/or launch impact
IMPORTANT NOTICE TO USERS (summary only,
click here
for full text of notice); All information is unaudited unless otherwise noted or accompanied by an audit opinion and
is subject to the more comprehensive information contained in our SEC reports and filings. We do not endorse thirdparty
information. All information speaks as of the last fiscal quarter or year for which we have filed a Form 10K or 10Q, or
for historical information the date or period expressly indicated in or with such information. We undertake no duty to update
the information. Forwardlooking statements are subject to risks and uncertainties described in our
Forms 10Q and 10K.
Download Earnings Related Files
Earnings Release Pages
Related Information
FY12 Earnings Release Schedule
 Q1Thursday, Oct 20
 Q2Thursday, Jan 19
 Q3Thursday, April 19
 Q4Thursday, July 19
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