Where your Microsoft Dynamics 365 for Customer Service data is stored

Dynamics 365 for Customer Service can be deployed into the Microsoft Azure datacenters (also referred to as “regions”) listed below.

With Dynamics 365 for Customer Service customers can specify the region where their customer data will be stored. Microsoft may replicate customer data to other regions available within the same geography for data durability, except as specified below. No matter where customer data is stored, Microsoft does not control or limit the locations from which customers or their end users may access customer data.

Data locations

AustraliaAustralia East (New South Wales)
Australia Southeast (Victoria)
Asia PacificEast Asia (Hong Kong)
Southeast Asia (Singapore)
South AmericaBrazil South (São Paulo State)1
CanadaCanada Central (Toronto)
Canada East (Québec City)
EuropeNorth Europe (Ireland)
West Europe (Netherlands)
IndiaCentral India (Pune)
South India (Chennai)
JapanJapan East (Tokyo, Saitama)
Japan West (Osaka)
North AmericaQuincy, WA
Chicago, IL
San Antonio, TX
Des Moines, IA
Blue Ridge, VA
Cheyenne, WY
United Kingdom (UK)UK South (London)
UK West (Cardiff, Durham)

1 Because there is only one region in Brazil, customer data in Brazil South may be replicated to South Central US (Texas) for disaster recovery purposes.

Storing customer data