Skills for small and medium-sized businesses
Fuel a forward-thinking business by building the digital skills you need to succeed.
Explore proven expertise, best practises, training, and resources designed to help you build the practical and foundational knowledge necessary for your ongoing growth.Watch video
Build toward your goals
We've aligned our skill-building resources to business areas that are key to your success. Choose which goals to focus on, then find the right training materials for your business.
Learn to grow your digital connections to customers:
Discover consumer trends
Get a breakdown of post-pandemic spending trends to learn how your small business can better respond to and engage consumers.
Explore how to build a trusted brand
Take the Marketing with Purpose course on accelerating growth through responsible marketing tactics, trusted customer relationships, inclusive insights, and shared values.
Learn about social media marketing
Discover how to engage with customers, create fresh connections, and build long-term loyalty using social media marketing.
Find out how to be discovered online
Help your business pop up in all-important search results by mastering the fundamentals of search engine optimization (SEO).
Improve your customer service skills
Build stronger customer relationships and solve customer problems more effectively by learning key skills for better customer service.
Understand how to use customer data
Take an introductory learning path on Dynamics 365 Customer Insights to discover how to ingest, unify, work with, and enrich customer data.
Explore ways to increase security for your business:
Review how to connect more securely
Read an article about the ways to better secure your wireless connections.
Get tips on working from home more securely
Learn how to address security concerns when working away from the office.
Learn about protecting from cyberattacks and scams
Review the common attacks and scams—like “phishing” and malware—to learn how to protect yourself and your business.
Get an overview of Microsoft 365 security
Learn how Microsoft 365 Business Premium provides threat protection, data protection, and device management for your organization.
Understand the benefits of Windows security
Learn how Windows helps you protect your business.
Discover how to improve data security
Make cybersecurity easier for your business by using Microsoft 365 and Windows 10.
Discover skills to keep your team engaged and productive:
Improve remote work
Learn how cloud-based communication and collaboration tools help you get work done from anywhere by connecting you to your organization.
Manage your time efficiently
Learn best practices for how to balance your schedule when working from home—so you can avoid burnout and plan for peak productivity.
Start strengthening teamwork
Get practical ideas to encourage effective teamwork in your organization.
Communicate better with Microsoft Teams
Explore how Microsoft Teams helps you bring together colleagues, create conversations and content, and collaborate more effectively.
Learn about extending and customizing applications
Take an introductory learning path to explore what’s possible when creating custom apps and extending Office applications, SharePoint, and Microsoft Teams.
Start using Outlook and Teams together
Find out how your small business can use Microsoft Outlook and Microsoft Teams to communicate with employees, partners, and clients.
Build skills for an efficient, connected business:
Learn to deliver more successful projects
Explore the fundamentals of project management, from establishing project goals to managing resources—and plenty in between.
Evaluate and visualize cash flows
Learn how you can make more informed decisions by using Excel for cash flow analysis.
Explore how to keep track of your data
Discover how Excel can help you create an effective tracking system for any kind of data.
Discover Windows time savers
Learn speedy and intuitive ways to navigate your PC so you can quickly find what you need.
Learn about collaborating with SharePoint
Take a learning path to understand SharePoint and how it works with Microsoft 365.
Register for Microsoft 365 Virtual Training Days
Explore a collection of virtual events designed to prepare you with the technical skills and tools you need to improve remote collaboration and productivity.
Use data to spot opportunities and respond:
Understand data fluency
Use data to reach your goals and make better decisions by gaining a basic understanding of applied data analysis.
Start implementing strategic planning
Discover how to create a strategic planning process for your organization.
Find out how to become an AI-ready business
Discover ways to transform your organization’s culture so that you can more successfully implement AI strategies.
Learn to work with your customer data
Leverage Dynamics 365 Customer Insights to unify and control customer data while predicting customer intent.
Explore the benefits of Microsoft Power Platform
Complete an introductory learning module on how to use Power Platform and why it’s valuable for your business.
Learn about low-code platforms for innovation
Find out how low-code platforms can help pro and citizen developers deliver apps more quickly and drive business growth.