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FedEx uses AI to gain package insights and improve service
FedEx handles more than 6.5 million packages a day in 220 countries and territories. To streamline operations and provide even better service at such a scale, FedEx developed an AI-powered package analytics solution. The company reduced customer service calls, improved real-time visibility, and laid the foundation for continued innovation.
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How Microsoft uses AI
Explore real examples from core business processes across sales, marketing, customer services, and finance.
AI amplifies human ingenuity
Our global study explores the connection between investing in employee skills and the potential of AI. Leading in AI starts with investing in people.