Customer stories | Henry Mayo Newhall Hospital

Enabling better patient care with data

For patients in any hospital, every minute spent waiting to see the doctor can seem like an eternity. Henry Mayo Newhall Hospital, in Valencia, CA, wanted to enable doctors to spend less time at computers and more time at the bedside. Realizing the potential of the Internet of Things (IoT), the hospital created an intelligent single-sign-on system that gives clinicians anytime/anywhere access to data, from patient records to test results, prescriptions and more.

Henry Mayo Newhall Memorial Hospital Emergency sign.

The solution:

Better access for better care

Henry Mayo connected 175 thin-client devices and its physicians’ own devices to existing datacenters and systems. Doctors log in once at the start of their shift, then use a badge to tap into the system at thin-client devices located throughout the hospital. That cuts re-login time by 95%. With one tap, clinicians gain secure access to patient records and other data within six seconds. And the specific selection of apps and records is customized to the user’s identity, so doctors get what they need, when and where they need it, quickly and easily.

“By providing clinicians with a system that’s secure and accessible, we have deployed a workflow solution that enables clinicians to take better care of patients,” said Adnan Hamid, director of Information Services at Henry Mayo Newhall Hospital.

Doctor working with patient in hospital.

Fast, secure data access

Henry Mayo’s single-sign-on system from HealthCast vastly simplifies the data-access process. The new system allows doctors secure access to review lab tests, enter prescriptions, or look at patient records from either installed terminals or their own laptop, tablet or smartphone, so they can provide care from anywhere.

The business impact

Challenge

Henry Mayo, a leading regional 238-bed community hospital and trauma center, wanted to provide faster and more flexible access to patient data in order to speed adoption of its new electronic medical record (EMR) system.

Solution

The hospital implemented a single-sign-on system from HealthCast that connects mobile devices as well as thin clients with back-end infrastructure.

Benefits

  • Enables data access from multiple devices including tablets, smartphones and thin clients
  • Cuts login time by 95%, from two minutes to six seconds, which provides more time for patient care
  • Improves manageability including reducing password-related support calls by 70% and device imaging time by 83%

Transforming patient care with IoT

Microsoft Azure IoT services enable better patient care, better access and lower costs in health organizations.

Microsoft’s Internet of Things blog

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