Poly CCX 500 Business Phone for Microsoft Teams
Poly CCX 500 Business Phone for Microsoft Teams is currently not available.
Out of stock
Free 2-3 day shipping. Free returns.
Engage with ease
Instant versatility
Expand functionality with USB-C compatibility and integrated Bluetooth 4.2 support.
Microsoft Teams Certified
Don’t miss a beat, even on your busiest workdays with stress-free Microsoft Teams integration for managing calls and contacts instantly.
Shop other products
Surface Headphones 2+ for Business
$299.99
Certified for Microsoft Teams¹'² and featuring 13 levels of active noise cancellation...Select Surface Headphones 2+ for Business for more information.
Surface Headphones 2 for Business
$249.99
Finetune your focus in virtual meetings with crystal-clear audio and adjustable noise...Select Surface Headphones 2 for Business for more information.
EPOS EXPAND Capture 5 Speaker
$469.00
Activate your hybrid workspace with a Microsoft Teams certified intelligent speaker...Select EPOS EXPAND Capture 5 Speaker for more information.
Microsoft Modern USB Headset
From $54.99
Connect fast and stay focused on Microsoft Teams¹ calls and more with Microsoft Modern...Select Microsoft Modern USB Headset for more information.
Bose Noise-Cancelling Headphones 700 UC
From $449.95
Engage in virtual conferencing with clarity using Bose’s noise-cancelling headphones...Select Bose Noise-Cancelling Headphones 700 UC for more information.
Jabra Evolve 40 Stereo UC Headset
$109.99
Focus better on the task at hand with this headset’s intelligent call transferring...Select Jabra Evolve 40 Stereo UC Headset for more information.
EPOS/Sennheiser SC 75 USB Headset for MS Teams
$80.00
Gain an instant fit and a crystal-clear call with the purpose-built functionality of...Select EPOS/Sennheiser SC 75 USB Headset for MS Teams for more information.
Microsoft Modern Wireless Headset
Originally $99.99 now $74.99
Stay focused and connect seamlessly to your Surface or other Windows 11 Home/Pro and...Select Microsoft Modern Wireless Headset for more information.
Jabra Evolve2 40
$139.99
Engineered to keep you on task. Incredible call performance with powerful...Select Jabra Evolve2 40 for more information.
Jabra Evolve 20 Stereo UC Headset
$49.99
Manage calls with ease and enjoy passive noise cancellation with this plug-and-play...Select Jabra Evolve 20 Stereo UC Headset for more information.
Why shop at Microsoft Store
From free shipping and returns to expert support and online workshops, we’re here to help you do more with best-in-class devices, software, games, and resources. Learn more
Fast, free shipping
Get your order in 2-3 days with no minimum purchase required.
Free returns
Return almost any product in like-new condition in its original packaging within 30 days. Get up to 60 days for Surface devices.*
Instant software downloads
Install most apps and software, like Microsoft 365, Windows, and Xbox games, via digital download.
Questions? We’ve got answers.
Get one-on-one support any time via chat or phone, or find answers fast with common FAQs.
- *Extended return offer period available with Surface devices purchased from Microsoft Store in select markets. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.
User interface features |
Gesture-based, multitouch-capable touchscreen
5" color LCD (720 x 1280 pixel)
9:16 aspect ratio
Screensaver
On-screen virtual keyboard
Voicemail support
Adjustable base height
One USB type-A port (2.0 compliant) for media and storage applications
One USB Type-C port (2.0 compliant) for media and storage applications
Integrated Bluetooth 4.2
Unicode UTF-8 character support
Adjustable font size selection (regular, medium, large)
Normal and dark mode
Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish
|
|---|---|
Audio specifications |
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
Frequency response—100 Hz–20 kHz for handset, optional headset, and handsfree speakerphone modes
Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
Individual volume settings with visual feedback for each audio path
Voice activity detection
Comfort noise generation
DTMF tone generation (RFC 2833 and in-band)
Low delay audio packet transmission
Adaptive jitter buffers
Packet loss concealment
OPUS support
|
Ports |
Dedicated RJ-9 headset port
USB headset support
Bluetooth headset support |
Networks |
SIP protocol support
SDP IETF SIP (RFC 3261 and companion RFCs) Two-port gigabit Ethernet switch 10/100/1000 Base-TX across LAN and PC ports Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation Manual or dynamic host configuration protocol (DHCP) network setup Time and date synchronization using SNTP FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments Provisioning and call server redundancy supported QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP VLAN—CDP, DHCP VLAN discovery, LLDPMED for VLAN discovery - Network address translation support for static configuration and “keep-alive” SIP signaling RTCP and RTP support |
Security details |
802.1X authentication and EAPOL media encryption via SRTP
Transport layer security (TLS)
Encrypted configuration files
Digest authentication
Password login
Support for URL syntax with password for boot server address
HTTPS secure provisioning
Support for signed software executables
|