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An angled view of a Surface Laptop for Business, Copilot+ PC, 13-inch | Snapdragon.
Shipping July 2025
Ultralight, packed with performance
Build your device
A Surface Laptop for Business.

Surface Laptop for Business, Copilot+ PC, 13-inch | Snapdragon

  • This Copilot+ PC1 is preloaded with Windows 11 Pro. Learn more

The lightest Surface Laptop delivers built-in AI experiences and impressive performance powered by Snapdragon® X Plus processors. With a vibrant 13-inch touchscreen¹⁴ and all-day battery life,² you can focus on getting more done from anywhere, and do so with industry-leading Microsoft chip-to-cloud security for peace of mind.

Why buy from Microsoft Store

We offer free 2-3 day shipping, 60-day returns, and one-on-one product expert help in finding the best solution for your small business. If you buy a physical product and we lower the price within 60 days from delivery, contact us and we’ll refund you the difference. Terms apply.
Learn more

Starting From $999.99

Release date July 22, 2025, 4:00 AM

Build your device

Free 2-3 day shipping. Free returns.

Looking for similar Snapdragon Copilot+ PCs in 13.8 or 15-inch? Shop now

For additional sales support call us at 1 800-642-7676, Monday to Friday, 6:00AM to 6:00PM PT.
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Impressive performance and AI experiences

Power through tough tasks

Snapdragon® X Plus processors deliver incredible performance to help you tackle whatever the day throws your way.

Enjoy up to 23 hours of battery

Power productivity with all-day battery.2 Support for fast charging recharges your battery in a snap via USB-C®.3

Accelerate AI experiences

Enable Copilot+ PC AI experiences on your device with the Qualcomm® Hexagon™ NPU with 45 TOPS.
A close-up view of the vivid touchscreen of a Surface Laptop for Business.

Enjoy incredible image quality

The 13-inch PixelSense™ touchscreen¹⁴ features adaptive color and adaptive contrast for truer, more consistent viewing.
A person parked in a car uses a Surface Laptop for Business, suggesting how the anti-reflective screen allows for easy use in all kinds of environments.

See better in any lighting

Integrated anti-reflective display reduces screen reflections by up to 50%, for better viewing in bright-light conditions.
A person smiles while using a Surface Laptop for Business, suggesting the comfort of the display that’s flicker-free and reduces blue light exposure.

Improved eye comfort

The display has been tested to be flicker-free and reduce blue light exposure, which can help reduce eye strain.4

Ultralight and ultradurable

Take your thin, lightweight device on the go, with a design that’s been tested for durability.5

Unparalleled typing comfort

Optimal key travel ensures comfort and swift, accurate typing. Engage Copilot quickly with a dedicated key.6

Interact your way

Designed to adapt to the way you want to interact, with high-quality dual Studio Mics for dictation, and a touchscreen display that supports multi-touch gestures.

Inclusive by design

Adaptive touch mode on the precision touchpad empowers users with limited mobility to easily adjust the touchpad to their preference.

Dock and connect to accessories

13-inch Surface Laptop for Business supports up to two external displays. Quickly transfer files and dock with two USB-C® ports and connect to additional accessories with the USB-A and 3.5 mm headphone jack.

Fast, reliable wireless connections

Enhance productivity with lightning-fast speeds, ultra-low latency, and stable, secure connections with Wi-Fi 77 and Bluetooth® Core 5.4.

Built for security, designed for trust

A close-up of a Windows 11 Pro security menu on a Surface device.

Out-of-the-box security

13-inch Surface Laptop for Business is a Secured-core PC, designed to elevate the benefits of Windows 11 Pro security, providing additional hardware and software protection.
A person uses the Fingerprint Power Button to sign in to a Surface Laptop for Business.

Secure passwordless sign-in

Sign in instantly and securely without a password using Windows Hello and Fingerprint Power Button, which can help prevent phishing and credential-based attacks.

Built-in protection against attacks

Microsoft Pluton is built-in security that protects your credentials, identities, personal data, and encryption keys against attacks.

Protect against evolving threats

Windows is secure by default, with layers of hardware-backed protection and a reported 62% drop in security incidents.8

Quickly secure sensitive data

The removable flash storage9 makes it easy to securely erase sensitive data, ensuring that confidential information is not accessible to unauthorized individuals.

Safeguard your data

BitLocker ensures hardware-level encryption, rendering data on lost or stolen devices inaccessible.

Enhanced Copilot+ PC AI experiences

Better video calling

Get crystal-clear precision and enhanced brightness and color accuracy with the Full HD 1080p Surface Studio Camera paired with AI-powered Windows Studio Effects.
A person uses Windows Studio Effects.
A person uses the portrait blur feature in Windows Studio Effects to blur their background.

Bring focus to meetings

Portrait blur tunes the background blur effect to your surroundings and uses depth-based sensing to bring focus to you.
A person uses the creative filters in Windows Studio Effects to enhance their video call presence.

Communicate effectively in meetings

Combat video fatigue by choosing from creative filters that convey your mood and personality, and enhance your video calls.

Be heard more clearly

Enhanced voice focus removes background noise for maximum clarity on calls and lets the Studio Mics focus on your voice.10

Boost call engagement

Eye contact technology helps you appear focused and connected with your audience, even while consulting notes.

Improve your call quality

Super Resolution in Teams uses local AI processing on the NPU to enhance the quality of video calls even in low-bandwidth scenarios.

Enhance your lighting

Portrait light adjusts to neutralize unusual color casts or harsh lighting, ensuring a consistent and natural look in any setting.

A person uses Live Captions on a Copilot+ PC.

Reduce language barriers

Enable Live Captions with translation from more than 40 languages into English. Live Captions display when someone is talking in live or recorded audio in any app on Windows.11
Cocreator turns a rough sketch into a vibrant image on a Surface Copilot+ PC.

Turn ideas into images

Simply input a description with voice or typing and a few swipes of a brush, and watch Cocreator generate an interpretation of it.12

Break through creative blocks

In Photos, Restyle Image adapts your art in any style.12

Inspire your creativity

With Image Creator, simply describe what you want to create and scroll through photos.12

Uncover solutions quickly with Microsoft Copilot

Achieve more with less time and effort

Copilot can help you find the answers you need, summarize important points, and compare, analyze, and visualize your data. Windows 11 Pro business AI and features increase workflow speed by 50% on average.13
A person at a desktop setup uses a Surface Laptop for Business, Copilot+ PC , 13-inch | Snapdragon.

Get more when you add Microsoft 365 Copilot

Microsoft 365 apps such as Word and PowerPoint, which are enhanced by AI experiences with Microsoft 365 Copilot.

Effortless communication

Microsoft 365 Copilot in Teams helps you track discussions in real time and produce conversation summaries after your calls end.
Word.

Jumpstart your creative process    

Copilot in Word transforms your writing, helping you create a draft from other docs, rewrite sections, and summarize text.

Outlook.

Manage your email more effectively

Copilot in Outlook provides personalized suggestions, summaries, and insights to help you stay organized and save time.

PowerPoint.

Bring your ideas to life

Copilot transforms documents into PowerPoint decks with speaker notes and sources, and creates presentations from prompts.

Excel.

Explore data with ease

Analyze, comprehend, identify trends, and visualize data with Copilot in Excel.

Microsoft Copilot Studio.

Automate workflows with ease

With Microsoft Copilot Studio, you can build your own Copilot to automate workflows and serve employees and customers.

Microsoft Security Copilot.

Respond quickly to threats

Microsoft Security Copilot is a natural language, AI-powered security analysis tool that works with Microsoft security products.

Microsoft protection plans for added peace of mind

With several different plans to choose from, you can get the coverage you need, from mechanical breakdowns to accidental damage, with extended coverage and technical support.
A Surface Laptop for Business, protected by a Microsoft Complete protection plan.

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Why shop at Microsoft Store for your business

Consider us your go-to specialists for Microsoft products and services. Whether you’re a company of three or 300, our product experts can help you find the right Microsoft devices, software, and resources to meet your goals and grow your business.
Learn more

Free 2-3 day shipping

Get your order in just a few days with free shipping. No minimum purchase required.
See shipping details

Free 60-day returns

Return almost any physical product within 60 days in like new condition in its original packaging for a full refund. 
Some exclusions apply.*
Learn about returns

Price protection

Buy now, enjoy price protection for 60 days from your delivery date. If we drop the price of a physical product contact us and we’ll honor a one-time price adjustment. Exclusions apply. *
Learn more

Warranty and protection plans

Enhanced protection plans and device service options provide investment protection and extend the use of your Surface device.
Learn about protection plans
  • *Price Protection Terms and Conditions: Microsoft Store Price Adjustment: Valid on purchases of qualifying physical consumer and commercial physical products made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Eligible Retailer Price Adjustment: Valid on purchases of consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply. Both price adjustments: Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See Microsoft Store Price Protection for full terms and full list of eligible retailers.
  • Returns Terms and Conditions: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
  • [1] Copilot+ PC experiences vary by device and region and may require updates continuing to roll out through 2025; timing varies. See Copilot Plus PCs Frequently Asked Questions.
  • [2] Based on video playback test. Battery life varies significantly based on device configuration, usage, network and feature configuration, signal strength, settings and other factors. See Surface Battery Performance for details.
  • [3] In select markets, only specific configurations come with Surface 45W USB-C® Wall Charger. Fast charging is supported with minimum 60W USB Type-C® PD charger or higher (sold separately). Testing conducted by Microsoft in March, 2025. For details on Fast Charging see - USB-C® and Fast charging for Surface - Microsoft Support.
  • [4] The Surface Laptop for Business, Copilot+ PC, 13-inch | Snapdragon display has been designed to minimize unwanted reflections and has been certified by TÜV SÜD to meet the requirements of ISO 9241-307.
  • [5] MIL-STD 810H establishes a methodology for testing products against environmental stresses under controlled laboratory conditions. Such testing is not a guarantee of future performance under these test conditions. Abuse, like that contained in MIL-STD 810H testing, is not covered under Microsoft’s standard warranty. Learn more at Surface hardware environmental test results.
  • [6] Copilot key feature availability varies by market, see Key Support.
  • [7] 6GHz band not available in all regions.
  • [8] Windows 11 Survey Report. Techaisle, September 2024. Windows 11 results are in comparison with Windows 10 devices.

  • [9] Replacement components available through online Microsoft Store and iFixIt for out-of-warranty repair. Components can be replaced by individuals with the knowledge and experience to repair electronic devices following Microsoft’s Service Guide. Microsoft tools (sold separately) may also be required. Availability of replacement components and service options may vary by product, market and over time. See [Self-repair information for your Surface device - Microsoft Support].

    Opening and/or repairing a device can present electric shock, device damage, fire and personal injury risk, and other hazards. Use caution if undertaking self-service repairs. Unless required by law, damage caused during repair is not covered under Microsoft’s Limited Hardware Warranty or protection plans.
  • [10] Voice focus requires activation, requires Windows 11 and is available in apps which use integrated device microphones and use certain Windows audio processing modes.
  • [11] Currently supports translation for video and audio subtitles into English from 40+ languages. Learn more.
  • [12] Optimized for English text prompts. Requires Microsoft account and internet connection to access cloud services that help ensure the responsible use of AI. Learn more Use Copilot+ PC features in Paint - Microsoft Support.
  • [13] Compared to Windows 10 devices. Improve your day-to-day experience with Windows 11 Pro laptops. Principled Technologies, February 2023.
  • [14] Surface Laptop for Business, Copilot+ PC, 13-inch | Snapdragon display has rounded corners within a standard rectangle. When measured as a standard rectangular shape the screen is 13-inches diagonally (actual viewable area is less).
  • A credit card is required for pre-order, but your card will not be charged until your order is shipped or the product is made available for download. However, an authorization hold or small temporary charge may be placed on your credit or debit card as a result of your pre-order. Note that we can't charge your card and complete your order if your card expires between the date you pre-ordered the item and the date the item becomes available. Please ensure that your billing and contact information is current at all times. Pre-orders are covered by our Pre-Order Policy and can be reviewed, updated, or canceled at any time before pre-order items are released

  • [1] System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB. See Surface Storage Options for more details.
  • [2] Removable flash storage is only available on Surface Laptop for Business, Copilot+ PC, 13-inch | Snapdragon 1TB storage configuration. Flash storage Retention is only available on Microsoft Surface devices in which the flash storage is marketed as removable per the Technical Specifications. Flash storage Retention is included in both Extended Hardware Service Plus and Microsoft Complete for Business Plus and is also available as an Optional Add-on when purchasing Microsoft Extended Hardware Service and Microsoft Complete for Business. Devices returned to Microsoft with a missing flash storages are subject to a flash storage replacement fee unless the device is enrolled in the flash storage Retention offer.
  • [3] Surface Laptop for Business, Copilot+ PC, 13-inch | Snapdragon display has rounded corners within a standard rectangle. When measured as a standard rectangular shape the screen is 13” diagonally (actual viewable area is less).
  • [4] The Surface Laptop for Business, Copilot+ PC, 13-inch | Snapdragon display has been designed to minimize unwanted reflections and has been certified by TÜV SÜD to meet the requirements of ISO 9241-307.
  • [5] Might vary depending on manufacturing processes.
  • [6] Based on local video playback test. Testing conducted by Microsoft in March 2025 using preproduction software and preproduction Surface Laptop for Business, Copilot+ PC, 13-inch | Snapdragon 256GB, 16GB RAM 1st Edition devices. Testing consisted of full battery discharge during video playback of a .mov file through the Windows Media Player application in 1080p at 24 FPS. All settings were default except screen brightness set to 150 nits with Auto-brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage, and other factors.
  • [7] Based on a web browsing test. Testing conducted by Microsoft in March 2025 using preproduction software and preproduction Surface Laptop for Business, Copilot+ PC, 13-inch | Snapdragon 256GB, 16GB RAM 1st Edition devices. Testing consisted of full battery discharge while accessing eight popular websites over multiple open tabs through the browser. All settings were default except screen brightness set to 150 nits with Auto-Brightness disabled.  Wi-Fi was connected to a network. Battery life varies significantly with settings, usage, and other factors.
  • [8] Voice focus requires activation, requires Windows 11 and is available in apps which use integrated device microphones and use certain Windows audio processing modes.
  • [9] In select markets, only specific configurations come with Surface 45W USB-C Wall Charger. Fast charging is supported with minimum 60W USB Type-C® PD charger or higher (sold separately). Testing conducted by Microsoft in March, 2025 For details on fast charging see - USB-C® and Fast Charging for Surface - Microsoft Support.
  • [10] 6GHz band not available in all regions.
  • [11] Sold separately. Software license required for some features.
  • [12] Activation required. If your device is managed by your organization’s IT department, contact your IT administrator for activation. If you activate your trial outside your organization, after 30 days, you will be charged the applicable monthly or annual subscription fee. Credit card required. Cancel any time to stop future charges. See M365 Business Trial Info.
  • [13] Excluding PSU. Contains 3.1% recycled content, consisting of 90% recycled stainless in bracket, 100% recycled copper in PCB, 100% recycled rare earth metals in magnets and 100% recycled tin in solder. Based on validation performed by Underwriter Laboratories, Inc. using Environmental Claim Validation Procedure (EVCP) for Recycled Content, UL EVCP-2809-2, Second Edition, dated June 20, 2024. Recycled Content is defined in accordance with ISO 14201.
  • [14] Excluding PSU.  Contains 3.5% recycled cobalt, consisting of 100% recycled cobalt in the battery cell. Based on validation performed by Underwriter Laboratories, Inc. using Environmental Claim Validation Procedure (EVCP) for Recycled Content, UL EVCP-2809-2, Second Edition, dated June 20, 2024. Recycled Content is defined in accordance with ISO 14201.
  • [15] Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration.
  • [16] Microsoft’s Limited Warranty is in addition to your consumer law rights.
  • [17] Applies to sales packaging. Based on internal analysis using IEEE Std 1680.1-2018. IEEE Standard for Environmental and Social Responsibility Assessment of Computers and Displays, 4.7.3.1 Required—Recycled content in wood-based fiber packaging.
  • [18] Sources must be Forest Stewardship Council certified.
  • [20] Replacement components available through Surface Commercial authorized device resellers. Components can be replaced on-site by a skilled technician following Microsoft’s Service Guide. Microsoft tools (sold separately) may also be required. Availability of replacement components and service options may vary by product, market and over time. See Surface service options - Surface | Microsoft Learn.

    Opening and/or repairing your device can present electric shock, fire and personal injury risks and other hazards. Use caution if undertaking do-it-yourself repairs. Unless required by law, device damage caused during repair will not be covered under Microsoft’s Hardware Warranty or protection plans.
  • [21] Feature availability varies by market, see Key Support.
Blooming flowers in lush, green grass, suggesting the environmental commitment Microsoft has made to sustainability.

Designed with sustainability in mind

Laptops designed by Microsoft with a commitment to responsible innovation. Learn more about sustainability at Surface.

Advancing sustainability in the supply chain

To meet our goal of 100% carbon-free electricity by 2030, 40% of our targeted suppliers have already transitioned to CFE in FY24.

Lower carbon delivery

In FY24, we have expanded truckload electric vehicle capabilities to cover both of our United States distribution centers, enabling full truckloads within a 100-mile range of the distribution centers to be delivered via EV.

Recycled materials

13-inch Surface Laptop for Business contains 100% recycled rare earth metals in magnets.3 

Thoughtful packaging

75% recycled content in wood-based fiber packaging.4

Energy efficient

Reduce your energy consumption with 13-inch Surface Laptop for Business, an ENERGY STAR® certified device, 62.8% better than ENERGY STAR® limit.5

Serviceable by design

Major components in 13-inch Surface Laptop for Business, including the motherboard, battery, cameras, and more are replaceable,6 which can help increase your return on investment.

  • [1] Copilot+ PC experiences vary by device and region and may require updates continuing to roll out through 2025; timing varies. See Copilot Plus PCs Frequently Asked Questions.
  • [2] Based on video playback test. Battery life varies significantly based on device configuration, usage, network and feature configuration, signal strength, settings and other factors. See Surface Battery Performance for details.
  • [3] Excluding PSU. Contains 3.1% recycled content, consisting of 90% recycled stainless in bracket, 100% recycled copper in PCB, 100% recycled rare earth metals in magnets and 100% recycled tin in solder. Based on validation performed by Underwriters Laboratories, Inc. using Environmental Claim Validation Procedure (EVCP) for Recycled Content, UL EVCP-2809-2, Second Edition, dated June 20, 2024. Recycled Content is defined in accordance with ISO 14021.
  • [4] Applies to sales packaging. Based on internal analysis using IEEE Std 1680.1-2018. IEEE Standard for Environmental and Social Responsibility Assessment of Computers and Displays. 4.7.3.1 Required—Recycled content in wood-based fiber packaging.
  • [5] Computers that have earned the ENERGY STAR® label are third-party certified to be energy efficient and use 25% - 40% less than conventional models by using the most efficient components and better managing energy use when idle.
  • [6] Replacement components available through Surface Commercial authorized device resellers. Components can be replaced on-site by a skilled technician following Microsoft’s Service Guide. Microsoft tools (sold separately) may also be required. Availability of replacement components and service options may vary by product, market and over time. See Surface service options - Surface | Microsoft Learn. Opening and/or repairing your device can present electric shock, fire and personal injury risks and other hazards. Use caution if undertaking do-it-yourself repairs. Unless required by law, device damage caused during repair will not be covered under Microsoft’s Hardware Warranty or protection plans.

Designed with adaptability and versatility in mind

Through inclusive design and innovation, we strive to raise the bar on accessible technology. Learn more about accessibility at Surface.
A person in a wheelchair smiles as he enjoys watching a video on a Surface device.

Free accessibility support

Disability Answer Desk—Free support for businesses of any size using Microsoft products.
Learn more
  • [1] Copilot+ PC experiences vary by device and region and may require updates continuing to roll out through 2025; timing varies. See Copilot Plus PCs Frequently Asked Questions.
  • [2] Based on video playback test. Battery life varies significantly based on device configuration, usage, network and feature configuration, signal strength, settings and other factors. See Surface Battery Performance for details.

Choose the right device configuration for you

Shop all Surface for Business devices
Copilot+ PC.
A Surface Laptop for Business, Copilot+ PC, 13-inch | Snapdragon with Snapdragon® X Plus processors (8 Core).
Snapdragon® X Plus processors

Surface Laptop for Business, Copilot+ PC, 13-inch | Snapdragon

  • Memory: 16 GB or 24 GB (LPDDR5x RAM)
  • Storage:3 Removable4 256 GB (UFS), 512 GB (UFS), or removable4 solid-state drive 1 TB (Gen 4 SSD)
  • Battery life: Up to 23 hours of local video playback2
  • NPU: Qualcomm® Hexagon™ (45 TOPS)
Configure now
A Surface Laptop for Business, Copilot+ PC, 13.8 and 15-inch | Snapdragon.
Snapdragon® X Elite or Plus processors

Surface Laptop for Business, Copilot+ PC, 13.8 and 15-inch | Snapdragon

  • Memory: 16 GB or 32 GB (LPDDR5x RAM)
  • Storage:3 Removable5 solid-state drive (Gen 4 SSD) 256 GB, 512 GB, or 1 TB
  • Battery life: 13.8-inch: up to 20 hours of local video playback,2 15-inch: up to 22 hours of local video playback2
  • NPU: Qualcomm® Hexagon™ (45 TOPS)
Learn more
A Surface Laptop for Business, Copilot+ PC, 13.8 and 15-inch | Intel.
Intel® Core™ Ultra processors (Series 2)

Surface Laptop for Business, Copilot+ PC, 13.8 and 15-inch | Intel

  • Memory: 16 GB or 32 GB (LPDDR5x RAM)
  • Storage:3 Removable5 solid-state drive (Gen 4 SSD) 256 GB, 512 GB, or 1 TB
  • Battery life: 13.8-inch: up to 20 hours of local video playback,2 15-inch: up to 22 hours of local video playback2
  • NPU: Intel® AI Boost (40+ TOPS)
Learn more
  • [1] Copilot+ PC experiences vary by device and region and may require updates continuing to roll out through 2025; timing varies. See Copilot Plus PCs Frequently Asked Questions.
  • [2] Based on video playback test. Battery life varies significantly based on device configuration, usage, network and feature configuration, signal strength, settings and other factors. See Surface Battery Performance for details.
  • [3] System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB. See Surface Storage Options for more details.
  • [4] Flash storage Retention is only available on Microsoft Surface devices in which the flash storage is marketed as removable per the Technical Specifications. Flash storage Retention is included in both Extended Hardware Service Plus and Microsoft Complete for Business Plus and is also available as an Optional Add-on when purchasing Microsoft Extended Hardware Service and Microsoft Complete for Business. Devices returned to Microsoft with a missing flash storages are subject to a flash storage replacement fee unless the device is enrolled in the flash storage Retention offer.
  • [5] Solid State Drive (SSD) Retention is only available on Microsoft Surface devices in which the SSD is marketed as removable per the Technical Specifications. Solid State Drive (SSD) Retention is included in both Extended Hardware Service Plus and Microsoft Complete for Business Plus and is also available as an Optional Add-on when purchasing Microsoft Extended Hardware Service and Microsoft Complete for Business. Devices returned to Microsoft with a missing Solid State Drive (SSD) are subject to a Solid State Drive (SSD) replacement fee unless the device is enrolled in the Drive (SSD) Retention offer.
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