Document
RAP as a Service Prerequisites
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Download the client application and sample packages for Unified Service Desk.
FREE
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Download the Web Client - Unified Interface Migration Assistant for Unified Service Desk.
FREE
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Download the Best Practices Analyzer sample package for Unified Service Desk.
FREE
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Microsoft has released Dynamics 365 Update 2.2 for TLS 1.2 supported clients.
FREE
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Download the client application and sample packages for Unified Service Desk.
FREE
Application
Download Dynamics 365 (online) for Outlook, version 9.0.
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Dynamics 365 Report Authoring Extension is required to author custom Fetch-based reports for Dynamics 365 customer engagement by using SQL Server Data Tools.
FREE
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The Dynamics 365 Email Router is an interface between Dynamics 365 customer engagement and an email system.
FREE
Application
Download the client application and sample packages for Unified Service Desk.
FREE