Tessa Kloster articles

Tessa Kloster
Group Product Manager, Microsoft Dynamics 365
Published 
4 min read

Dynamics 365 Customer Service Insights is now Generally Available 

Customer Service Insights provides an actionable view into critical performance metrics and emerging trends using industry-leading artificial intelligence. Today, we’re very excited to announce Dynamics 365 Customer Service Insights is now generally available! [msce_cta layout=”image_center” align=”center” linktype=”white” imageurl=”https://www.microsoft.com/wp-content/uploads/2019/04/CTAbackground-e1556303425692.png” linkurl=”https://dynamics.microsoft.