Dynamics 365 Business Central
Connect finance, sales, service, and operations with a solution trusted by over 30,000 small and medium-sized businesses.
Dynamics 365 Business Central
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Overview
Comprehensive business management
Work smarter, adapt faster, and perform better with Business Central—named the best ERP system of 2023 by Forbes Advisor.
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Work seamlessly with the Microsoft 365 applications you already use, such as Outlook, Excel, and Teams, reducing data entry and switching between applications.Use next-generation AI and automated workflows to streamline processes, speed up tasks, and make better decisions.Protect your data while maintaining regulatory compliance with world-class identity protection, role-based access, and encryption.Remove data silos and access business intelligence with real-time dashboards, flexible reports, and KPIs for each role.
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Manage your finances end to end—oversee your budget, accelerate month-end and year-end close, automate bank reconciliation, use unlimited dimensions, track fixed assets, and more.Create accurate cash-flow projections using AI to analyze the financial position of your business.Make more profitable decisions with robust reporting, ad-hoc analysis on any data using analysis mode, and connections to Excel and Microsoft Power BI.Support multiple currencies, languages, exchange rates, consolidations, intercompany transactions, and tax regulations.
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Keep track of customer interactions and get guidance on the best upsell, cross-sell, and renewal opportunities.Take better care of customers by managing the entire sales process from within Outlook and deliver better outcomes with connected service operations.Transition smoothly from sales to service, track customer returns and repairs, and manage service agreements to meet and exceed customer expectations.Improve your customer experience by connecting with Dynamics 365 Sales, Customer Service, and Field Service.
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Better manage projects using timesheets and advanced job costing and reporting. Develop and modify detailed budgets to enhance project profitability.Manage resource utilization by planning capacity and sales. Track customer invoicing against planned or actual costs.Get real-time business intelligence on project status, profitability, and resource-utilization metrics.Enable employees to do their best work with role-based access, and foster collaboration by sharing links to projects directly in Microsoft Teams.
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Improve your supply chain with vendor management, purchasing, e-commerce with Shopify, order fulfillment, and returns.Optimize manufacturing outputs, even in agile and complex environments, with detailed bills of materials, assembly-to-order support, and production orders.Replenish inventory based on actuals, demand, and availability using AI-powered sales and inventory forecasting.Improve organization within your storage facilities and manage inventory with an easy pick-and-put-away process supported by bar-code scanners.
Experience the Business Central difference
Be ready for growth
Support your business now and as it grows with the industry-leading reliability, scalability, and performance of the Microsoft Cloud.
Take your business on the go
Work anywhere with full capabilities on desktop, tablet, or mobile across Windows, macOS, Android, and iOS devices.
Rapidly deploy and onboard
Implement in weeks and get users started quickly with role-based dashboards, 200-plus training courses, content-aware help, and guided tours.
Available worldwide
Use Business Central in 47 languages and in over 160 countries and regions to expand your business globally.
Work smarter with Copilot
Dynamics 365 Copilot uses natural language technology to create AI-powered experiences that help you speed up repetitive tasks and unlock creativity.
Easily tailor with prebuilt apps
Extend Business Central with industry-specific apps and extensions to meet your unique vertical or business requirements.
Collaborate in Microsoft Teams
Improve collaboration with read-only access to Business Central data with a Microsoft 365 license—no additional charge.
Streamline with custom workflows
Enhance productivity with built-in workflow templates—or build your own—using the embedded Microsoft Power Automate experience.
Connect with existing systems
Take advantage of open architecture to combine Business Central with systems you already use, such as payroll.
See the Total Economic Impact™ of Business Central
Learn how businesses reduced costs and increased overall efficiency in this 2023 Forrester study.1
172% ROI with Business Central over 3 years
7-month payback on investment
Up to 18% productivity improvement for finance and operations staff
Pricing
Simple, straightforward pricing
Get the scalability, flexibility, and security of Business Central, starting at $70 per user/month.
Partners
Get expert help from Microsoft partners
Partner apps
Extend and enhance Business Central with thousands of prebuilt apps for your specific industry or business needs.
Consulting services
Find help with your Dynamics 365 solution assessment, architecture planning, implementation, and training.
Customer stories
Trusted by the world’s most innovative brands
“We now have the information in a usable format, so we can make decisions day to day on where our focus goes.”
Glenn Flannery, Group Commercial Director, Spy Alarms
7%
Reduction in lost travel time
Products
Dynamics 365 Business Central
Dynamics 365 Field Service
Power BI
“We have time to focus on what’s relevant. We can rely on the system and have a better day-to-day view on our business.”
Sabrina Ruzzi, Chief Marketing Officer, Kambukka
12
Days a year saved in data entry
Products
Dynamics 365 Business Central
Microsoft Teams
Power BI
“We immediately see trends with our revenue and customers, and we can act quickly if there’s any kind of service disruption.”
Linda Gabor, Executive VP of External Relations, Call2Recycle
$25,000
Annual software-related savings
Products
Dynamics 365 Business Central
Dynamics 365 Sales
Power Automate
“With Dynamics 365 Business Central, we gain agility in a fast-moving world. Agility is the key to winning projects.”
Jan Schmidt, Chief Digital Officer, CURRAX
12%
Year-over-year project-handling growth
Products
Dynamics 365 Business Central
Dynamics 365 Customer Service
Microsoft Teams
“In our Dynamics 365 cloud environment, we have the flexibility our company needs to handle continuous change.”
Florian Bauer, Project Manager – Digital, Design Offices
300
Users supported by a team of 3
Products
Dynamics 365 Business Central
Dynamics 365 Sales
Power BI
Resources
Explore news, training, and support
Report
Break into new markets with Business Central
Nucleus Research found that Business Central enhances productivity, reduces operational costs, and improves business agility.
Study
See how customers realize ROI with Business Central
Discover the ROI that customers realized with Business Central in this 2023 Forrester Consulting Total Economic Impact™ study commissioned by Microsoft.1
E-book
KPIs for Small and Midsize Businesses
Discover how to help your business stay agile and profitable using key performance indicators (KPIs).
E-book
Guide to Replacing Accounting Software
E-book
Savvy SMB Leader’s ERP Buyers Guide
E-book
Savvy SMB Leader’s Guide to Cloud ERP
Training
Get started using Business Central
Training
Learn how to set up your free Business Central trial
Training
Work with the Business Central user interface
Training
Discover the power of Business Central with step-by-step guidance
Blog
Enable everyone across your business to do more with Dynamics 365 Copilot
Infographic
The EMPOWER Process
Website
Grow your accounting practice with Dynamics 365 Business Central
Release planner
Read the Business Central release plans for details and timelines of upcoming releases
Webinar
Transform Your Business with AI
Using Business Central and Outlook
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Overview of Business Central
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Drive transformative business results
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Scale your business with Business Central
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Next steps
Try Dynamics 365 Business Central
Connect and manage your small or medium-sized business to streamline processes and increase productivity.
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Available Mon to Fri 6:00 AM to 3:00 PM Pacific Time
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[1] The Total Economic Impact™ Of Microsoft Dynamics 365 Business Central, a commissioned study conducted by Forrester Consulting, October 2023. Results are for a composite organization based on interviewed customers.
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Available Mon to Fri from 6:00 AM to 3:00 PM Pacific Time.
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