Improve communication for future opportunities and provide better service to your customers. Get a quick view of all the activities associated with support cases and opportunities such as phone calls, tasks, emails, appointments, closed opportunities,
and case resolution. Use the information in this report to look at the details of each activity and identify patterns to make improvements in how you communicate with your customers.
When you run the report, choose Show All to get a detail view of all the activity. Activities can be grouped by owner or activity type, or by the record the activity is associated to.