Dynamics 365
Help & Training

Collaborate and communicate with Yammer

Yammer gives you one place to have conversations, create and edit documents, and share information with your colleagues without sending a single email or attending any meetings.

If your organization is set up to work with Yammer, you’ll see posts on your Microsoft Dynamics 365 dashboard when colleagues update customer info and you can comment on their posts—asking questions, offering congratulations, and so on.


Before you can use Yammer within Microsoft Dynamics 365, your organization needs to buy Yammer enterprise licenses.

When you use Yammer within Microsoft Dynamics 365, here’s what you’ll be able to do:

  • The Yammer newsfeed displays on your dashboard. As you and your colleagues work with customers, you’ll stay up to date with the latest news about what’s happening, and you’ll be able to join in the conversation. Discuss project deadlines, share the latest files, gather feedback – and more.

  • Colleagues receive updates on your customer interactions automatically. When you create a new lead, convert it to an opportunity, close it, and so on, Yammer displays this news in your organization’s newsfeed automatically.

  • You can share files and discuss content without ever leaving your browser. Share documents, PDFs, images, and videos across teams quickly and easily.

Applies To

Dynamics 365 (online)

Dynamics 365 (on-premises)

Dynamics CRM Online

Dynamics CRM 2016

Dynamics CRM 2015

Dynamics CRM 2013