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Contact Technical Support

You have to be a Microsoft Dynamics 365 administrator to contact technical support. If you are not an administrator, contact your local administrator.

For Microsoft Dynamics 365 (online), Microsoft Social Engagement, Microsoft Dynamics Marketing, and Parature, from Microsoft

For on-premises Dynamics 365

Important: You have to be a Dynamics 365 administrator to contact technical support. If you are not an administrator, contact your local administrator.


For trial extensions, account activation, subscription issues, license adjustments, charges or credits, and questions about your service level agreement (SLA) see, Billing and subscription support.

Applies To

Dynamics 365 (online)

Dynamics 365 (on-premises)

Dynamics CRM Online

Dynamics CRM 2016

Dynamics CRM 2015

Dynamics CRM 2013