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Dynamics 365 for Outlook User's Guide


Tip

As of the December 2016 update for Dynamics 365 (online and on-premises), the preferred way to use Microsoft Dynamics 365 together with Microsoft Outlook is to use Dynamics 365 App for Outlook, a Microsoft Office add-in. More information: Dynamics 365 App for Outlook User's Guide. Note that tracking activities is not supported when Dynamics 365 App for Outlook and Dynamics 365 for Outlook are used together by the same user.


Dynamics CRM eBook

CRM for Outlook Basics

Applies To

Dynamics 365 (on-premises)