Dynamics 365
Help & Training
Search

Install Dynamics 365 for phones and tablets

Privileges required to run the app


Important

You won't be able to use this app if you don't have the correct privileges. Your system administrator can configure privileges for you: Find your Dynamics 365 administrator or support person. If you're an administrator, learn how to set privileges.


Install the app from your device’s app store

Choose the download link for your device:

Dynamics 365 for phones app

Dynamics 365 for tablets app

Looking for a different version of the Dynamics 365 for phones app?

If your organization isn’t ready to use the latest Dynamics 365 for phones app, you may be able to use the earlier version called CRM for phones express. More information: Get started with Dynamics CRM for phones express

Privacy notice

Licensed Dynamics 365 Online users with specific Security Roles (CEO – Business Manager, Sales Manager, Salesperson, System Administrator, System Customizer, and Vice President of Sales) are automatically authorized to access the service by using Dynamics 365 for tablets, as well as other clients.

An administrator has full control (at the user security role or entity level) over the ability to access and the level of authorized access associated with the tablet client. Users can then access Dynamics 365 (online) by using Dynamics 365 for tablets, and Customer Data will be cached on the device running the specific client.

Based on the specific settings at the user security and entity levels, the types of Customer Data that can be exported from Dynamics 365 (online) and cached on an end user’s device include record data, record metadata, entity data, entity metadata, and business logic.

Applies To

Dynamics 365 (online)

Dynamics 365 (on-premises)

Dynamics CRM Online

Dynamics CRM 2016

Dynamics CRM 2015

Dynamics CRM 2013