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Set up email processing through server-side synchronization

You can use server-side synchronization to set up email processing. Server-side synchronization connects Microsoft Dynamics 365 with one or more Exchange servers or POP3 servers for incoming email, and one or more SMTP or Exchange servers for outgoing email. With server-side synchronization, you can centrally manage mailboxes and profiles, configure email for users and queues, and track errors about email processing.

You can also use server-side synchronization to synchronize appointments, contacts, and tasks between Dynamics 365 and Outlook.

To learn more about setting up server-side synchronization, see TechNet: Set up server-side synchronization of email, appointments, contacts, and tasks.

Applies To

Dynamics 365 (online)

Dynamics CRM Online

Dynamics CRM 2016

Dynamics CRM 2015

Dynamics CRM 2013