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View social media messages

You can view social media messages on the Social Media Messages dashboard.

Prerequisites

To work with social media, you must have Edit/View Social Media Messages privileges. More information: Work with user accounts and staff contacts.

View and manage social media messages

To work with social media messages, go to Marketing Execution > Social Media > Social Media. This brings you to the Social Media list page, which provides many of the standard controls for searching, sorting, filtering, adding, removing and viewing items in the list, plus other common features. See Learn how to work and get around in Microsoft Dynamics Marketing for details about how to use these common controls.