{"id":5912,"date":"2024-06-20T09:00:00","date_gmt":"2024-06-20T16:00:00","guid":{"rendered":""},"modified":"2025-12-18T22:39:10","modified_gmt":"2025-12-19T06:39:10","slug":"the-university-of-south-florida-implements-microsoft-copilot-to-streamline-workflows-and-unleash-campus-wide-innovation","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/education\/blog\/2024\/06\/the-university-of-south-florida-implements-microsoft-copilot-to-streamline-workflows-and-unleash-campus-wide-innovation\/","title":{"rendered":"The University of South Florida implements Microsoft Copilot to streamline workflows and unleash campus-wide innovation"},"content":{"rendered":"\n<p>The <a href=\"https:\/\/www.usf.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">University of South Florida<\/a> (USF), a high-impact research university dedicated to student success and committed to community engagement, generates an annual economic impact of more than $6 billion. With campuses in Tampa, St. Petersburg, and Sarasota-Manatee, USF serves approximately 50,000 students who represent nearly 150 different countries.<\/p>\n\n\n\n<p>In 2023, USF became the first public university in Florida in nearly 40 years to be invited to join the Association of American Universities, a prestigious group of the leading universities in the United States and Canada. Through hundreds of millions of dollars in research activity each year and as one of the top universities in the world for securing new patents, USF is a leader in solving global problems and improving lives.<\/p>\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d11e512beb0&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.microsoft.com\/en-us\/education\/blog\/wp-content\/uploads\/2024\/06\/01-u-south-florida-2c-green-text-rgb-h.webp\" alt=\"Decorative. The University of South Florida official logo lockup.\" class=\"wp-image-5914 webp-format\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/education\/blog\/wp-content\/uploads\/2024\/06\/01-u-south-florida-2c-green-text-rgb-h.webp\"><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>USF recognized the transformative potential of AI in streamlining academics and operations but knew that integrating it across all campuses\u2014including its USF Health campus\u2014could prove to be a challenge. The university embarked on a phased approach, partnering with Microsoft to implement Microsoft Copilot. This innovative tool helps to boost efficiency and unleash creativity, aligning perfectly with USF&#8217;s vision of leveraging technology to enhance academic and research productivity.<\/p>\n\n\n\n<p>\u201cWe want our faculty to do groundbreaking research and we want our students to be successful,\u201d says Chief Information Officer and Vice President for Technology at USF, Sidney Fernandes. \u201cUsing technology as an accelerator is built into our DNA. And our goal with these new technologies is to responsibly allow our faculty, staff, and students to be much more efficient, but also much more creative.\u201d<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.youtube.com\/watch?v=NVXsm1yggMg\" target=\"_blank\" rel=\"noopener\">Watch the YouTube video<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"copilot-for-microsoft-365-your-ai-powered-assistant\">Copilot for Microsoft 365\u2014your AI-powered assistant<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.microsoft.com\/microsoft-365\/enterprise\/copilot-for-microsoft-365\">Copilot for Microsoft 365<\/a> is an add-on for AI assistance integrated with popular apps like Word, PowerPoint, Excel, Microsoft Teams for Education, Outlook, and more. It <a href=\"https:\/\/learn.microsoft.com\/copilot\/microsoft-365\/microsoft-365-copilot-privacy\" target=\"_blank\" rel=\"noreferrer noopener\">protects data, ensures privacy, and maintains security<\/a> all while supercharging productivity.<\/p>\n\n\n\n<p>With Copilot for Microsoft 365 you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Integrate information<\/strong> from files created in one application into another application.<\/li>\n\n\n\n<li><strong>Auto-draft <\/strong>content.<\/li>\n\n\n\n<li><strong>Summarize<\/strong> online meetings and files.<\/li>\n\n\n\n<li><strong>Analyze and explore<\/strong> data in spreadsheets.<\/li>\n\n\n\n<li><strong>Simplify <\/strong>text and check for bias.<\/li>\n\n\n\n<li><strong>Condense<\/strong> long email threads.<\/li>\n\n\n\n<li><strong>Design<\/strong> impactful presentations with PowerPoint.<\/li>\n\n\n\n<li><strong>Manage<\/strong> communication with Microsoft Teams.<\/li>\n<\/ul>\n\n\n\n<p>Faculty, staff, educators, and students over the age of 18 can use Copilot for Microsoft 365.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.youtube.com\/watch?v=S7xTBa93TX8\" target=\"_blank\" rel=\"noopener\">Watch the YouTube video<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"new-avenues-of-innovation\">New avenues of innovation<\/h2>\n\n\n\n<p>The arrival of Copilot for Microsoft 365 marked a turning point for USF. Faculty and staff could now seamlessly harness the power of AI within familiar tools like Outlook, <a href=\"https:\/\/www.microsoft.com\/education\/products\/teams\">Microsoft Teams<\/a>, and Word. Tasks like answering questions, organizing thoughts, researching topics, generating summaries, crafting presentations, and analyzing data became effortless. Administrative burdens were lifted, allowing staff to focus on strategic initiatives and more meaningful work. Familiarity with existing workflows made adoption smoother and maximized benefits.<\/p>\n\n\n\n<p>Copilot was not just a time-saver\u2014it unlocked new avenues for innovation. USF staff and faculty were encouraged to &#8220;play with the tools and be bold,&#8221; as Angela Sklenka, USF&#8217;s Chief Administrative and Human Resources Officer, says. This fostered a spirit of exploration and a willingness to embrace the unknown.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"securing-vital-research\">Securing vital research<\/h2>\n\n\n\n<p>Data security was paramount, especially for a research-intensive university like USF. Microsoft&#8217;s commitment to commercial data protection ensured that user prompts and responses were never saved, and no interactions were used to train the underlying AI model. This transparency alleviated any concerns and allowed faculty and staff to embrace AI with confidence.<\/p>\n\n\n\n<p>\u201cAny Research One university is going to be concerned whether its data is protected and used in a way that the agencies who trust us with doing this research feel comfortable,\u201d says Fernandes. \u201cCopilot with commercial data protection allows us to have that level of comfort while also allowing the faculty and staff to be creative.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"creating-more-efficient-workflows\">Creating more efficient workflows<\/h2>\n\n\n\n<p>The impact of Copilot was immediate. Processes that once took weeks, like policy revisions, were now completed in hours. Repetitive tasks were automated, freeing up faculty and staff to delve deeper into research, build stronger relationships with students, and explore innovative paths for USF.<\/p>\n\n\n\n<p>Tim Henkel, Assistant Vice Provost for Teaching and Learning, uses Copilot to interact more efficiently with his documents. He can now extract information, create visuals, and brainstorm ideas\u2014all within familiar <a href=\"https:\/\/www.microsoft.com\/education\/products\/microsoft-365\">Microsoft 365<\/a> applications. Copilot even helps him stay more present in meetings by generating transcripts and action items.<\/p>\n\n\n\n<p>\u201cCopilot is revolutionizing our workflows, teaching, and learning spaces,\u201d Henkel says. \u201cI can now invest more time in people. Copilot can handle the basics such writing style and mechanics, so we can grapple with the critical thinking and problem solving. That&#8217;s where the real learning comes in. Copilot is changing the way we do everything, and that&#8217;s a big deal.&#8221;<\/p>\n\n\n\n<p>Read the <a href=\"https:\/\/customers.microsoft.com\/story\/1761232956003920370-usf-microsoft-copilot-higher-education-en-united-states\" target=\"_blank\" rel=\"noreferrer noopener\">full USF customer story<\/a> to learn more about their exciting AI innovations.<\/p>\n\n\n\n<p>Microsoft Copilot is a versatile tool that adapts to your specific needs as an educator. <a href=\"https:\/\/www.microsoft.com\/en-us\/education\/blog\/2024\/01\/meet-your-ai-assistant-for-education-microsoft-copilot\/\">Learn how to get started with Copilot<\/a> by going to <a href=\"https:\/\/copilot.microsoft.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">copilot.microsoft.com<\/a> or downloading the <a href=\"https:\/\/apps.apple.com\/us\/app\/microsoft-copilot\/id6472538445\" target=\"_blank\" rel=\"noreferrer noopener\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.microsoft.copilot&amp;hl=en&amp;gl=US&amp;pli=1\" target=\"_blank\" rel=\"noreferrer noopener\">Android<\/a> mobile app. The most powerful way to experience what Copilot can do for you in the classroom is to try it out yourself! Here is a prompt to click to get you going. Notice what the prompt asks Copilot to do and how Copilot responds.<\/p>\n\n\n\n<p><a href=\"https:\/\/copilot.microsoft.com\/?showconv=1&amp;sendquery=1&amp;q=Assume%20the%20role%20of%20an%20education%20institution%20leader%20such%20as%20a%20provost%20or%20superintendent%20for%20a%20medium-sized%20institution%20and%20provide%20a%20list%20of%20six%20policies,%20frameworks,%20or%20guidelines%20(such%20as%20Acceptable%20Use%20Policies)%20that%20should%20be%20reviewed%20and%20considered%20for%20revision%20to%20allow%20for%20the%20use%20of%20generative%20AI%20responsibly%20and%20ethically.%20Once%20you%E2%80%99ve%20created%20the%20list,%20please%20provide%20links%20to%20three%20different%20AI%20use%20policies%20developed%20by%20schools,%20universities,%20or%20ministries%20of%20higher%20education%20for%20reference?\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>You are an education leader needing guidance on how to use generative AI responsibly and ethically<\/strong><\/a>.<\/p>\n\n\n\n<p>Learn more about Copilot for Microsoft 365 with the <a href=\"https:\/\/learn.microsoft.com\/training\/modules\/create-draft-content-with-microsoft-copilot-microsoft-365\/\" target=\"_blank\" rel=\"noreferrer noopener\">Create and draft with Copilot for Microsoft 365<\/a> module on Microsoft Learn or the <a href=\"https:\/\/learn.microsoft.com\/training\/paths\/get-started-with-microsoft-365-copilot\/\" target=\"_blank\" rel=\"noreferrer noopener\">Get started with Copilot for Microsoft 365<\/a> learning path. <a href=\"https:\/\/learn.microsoft.com\/training\/educator-center\/topics\/ai-for-education?wt.mc_id=aiedu_aieduhub_content_k12edu_csadai\" target=\"_blank\" rel=\"noreferrer noopener\">Visit the AI for Education hub<\/a> on Microsoft Learn to discover how you can use AI to empower teaching and learning in your classroom.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The University of South Florida recognized the transformative potential of AI in streamlining academics and operations but knew that integrating it across all campuses could prove to be a challenge. Learn how the university embarked on a phased approach, partnering with Microsoft to implement Microsoft Copilot.<\/p>\n","protected":false},"author":26,"featured_media":5922,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":[],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","_alt_title":"","footnotes":""},"categories":[],"tags":[],"audience":[249,150,250],"content-type":[153],"product":[178,158],"topic":[166,167],"coauthors":[231],"class_list":["post-5912","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","audience-education-decision-makers","audience-educators","audience-it-professionals","content-type-customer-stories","product-microsoft-365","product-microsoft-365-copilot","topic-ai-in-education","topic-higher-education","review-flag-1722542301-8","review-flag-6-1722542297-545","review-flag-integ-1722542295-670","review-flag-never-1722542295-810","review-flag-new-1722542295-257"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The University of South Florida streamlines workflows with Microsoft Copilot | Microsoft Education Blog<\/title>\n<meta name=\"description\" content=\"See how the University of South Florida implements Microsoft Copilot to streamline workflows. 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