Decorative Image

Microsoft Unified Support

Designed to help you maximize your Microsoft investment.

Offering comprehensive support that covers your entire organization, this new model provides greater value and return across your Microsoft investment by fundamentally changing your support experience

What customers are saying about the new support model

Decorative Image


"We’re using Microsoft to move from reactive to proactive support. It means better performance and a more cost-effective support operation."

Robert Forras, Director of IT, ATC 

Decorative Image

World Vision

“Unified Support isn’t just more or better support. It’s the opportunity we needed to make every staff member a proactive problem solver.” 

Brad Bagely, Director of DevOps, World Vision Canada 

Decorative Image


“Three years ago, we were spending 90% of our Premier agreement to do break-fix. As of last year, we are spending 90% of our Unified agreement to implement new technology.”  

 —John Cummings, VP Information Technology, Nektar Therapeautics 

Decorative Image

Pearl Abyss

 “The combination of Azure and Unified Support is exactly what we need to deliver great, dependable customer experiences.” 

Jong-In (Jay) Ra, General Manager of Game Platform Team 

Decorative Image

Check out the following resources to learn more