{"id":105,"date":"2021-04-03T18:14:01","date_gmt":"2021-04-04T01:14:01","guid":{"rendered":"https:\/\/aitoolkit.test\/ai-guidelines\/"},"modified":"2023-10-17T13:35:01","modified_gmt":"2023-10-17T20:35:01","slug":"ai-guidelines","status":"publish","type":"page","link":"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/ai-guidelines\/","title":{"rendered":"Guidelines for Human-AI Interaction"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-medium-font-size\">Best practices for designing AI user experiences<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"9\" src=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2023\/02\/gradient-bar-1536x14-1-1024x9.png\" alt=\"\" class=\"wp-image-7635\" srcset=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2023\/02\/gradient-bar-1536x14-1-1024x9.png 1024w, https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2023\/02\/gradient-bar-1536x14-1-300x3.png 300w, https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2023\/02\/gradient-bar-1536x14-1-768x7.png 768w, https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2023\/02\/gradient-bar-1536x14-1-1400x14.png 1400w, https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2023\/02\/gradient-bar-1536x14-1.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">What are the Guidelines?<\/h3>\n\n\n\n<p>The Guidelines are <a href=\"https:\/\/www.microsoft.com\/en-us\/research\/publication\/guidelines-for-human-ai-interaction\/\" target=\"_blank\" rel=\"noreferrer noopener\">evidence-based<\/a> best practices for designing your AI user experiences.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">How do I use the Guidelines?<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Learn about the 18 Guidelines in the <a href=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/library\/\">HAX Design Library<\/a>. Explore examples and <a href=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/design-patterns\/\">design patterns<\/a> for implementing each Guideline.<\/li>\n\n\n\n<li>Use the Guidelines to plan your AI application. With your team, go through the <a href=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/workbook\/\">HAX Workbook<\/a> to prioritize which Guidelines to apply and how to implement them. <\/li>\n<\/ol>\n\n\n\n<p class=\"is-style-img-fluid\">The <a href=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/library\/\">Design Library<\/a> helps you learn each Guideline. Explore examples and <a href=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/design-patterns\/\">design patterns<\/a> for implementing them throughout the user experience: upon <em>initial<\/em> interaction, <em>during<\/em> interaction, when the AI system is <em>wrong,<\/em> and <em>over time<\/em>.<\/p>\n\n\n<div class=\"wp-block-image is-style-img-fluid\">\n<figure class=\"alignleft size-large is-resized\"><a href=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/library\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2022\/08\/guidelines-illustration-v2-62ed6dabab182-1024x904.png\" alt=\"Poster image of the 18 Guidelines for Human-AI Interaction.\" class=\"wp-image-6753\" style=\"width:850px;height:750px\" width=\"850\" height=\"750\" srcset=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2022\/08\/guidelines-illustration-v2-62ed6dabab182-1024x904.png 1024w, https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2022\/08\/guidelines-illustration-v2-62ed6dabab182-300x265.png 300w, https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2022\/08\/guidelines-illustration-v2-62ed6dabab182-768x678.png 768w, https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2022\/08\/guidelines-illustration-v2-62ed6dabab182-1536x1356.png 1536w, https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/uploads\/2022\/08\/guidelines-illustration-v2-62ed6dabab182.png 2039w\" sizes=\"auto, (max-width: 850px) 100vw, 850px\" \/><\/a><\/figure>\n<\/div>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Where do these Guidelines come from?<\/h3>\n\n\n\n<p>We developed the Guidelines in response to AI practitioners telling us, <em>&#8220;AI is the most ambiguous space I\u2019ve ever worked in, in my years of working in design \u2026 There aren\u2019t any real rules and we don\u2019t have a lot of tools.\u201d<\/em>&nbsp;<\/p>\n\n\n\n<p>The Guidelines are a synthesis of more than 20 years&#8217; research, introduced in this award-winning <a href=\"https:\/\/www.microsoft.com\/en-us\/research\/publication\/guidelines-for-human-ai-interaction\/\" target=\"_blank\" rel=\"noreferrer noopener\">2019 CHI paper<\/a> (summary <a href=\"https:\/\/www.microsoft.com\/en-us\/research\/blog\/guidelines-for-human-ai-interaction-design\/\">here<\/a>). Learn more about the process we used to create and validate them on the&nbsp;<a href=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/about\/\">About page<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Best practices for designing AI user experiences What are the Guidelines? The Guidelines are evidence-based best practices for designing your AI user experiences. How do I use the Guidelines? The Design Library helps you learn each Guideline. Explore examples and design patterns for implementing them throughout the user experience: upon initial interaction, during interaction, when [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":2534,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"toolkit_pattern_number":"","ep_exclude_from_search":false,"footnotes":""},"coauthors":[67],"class_list":["post-105","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Guidelines for Human-AI Interaction - Microsoft HAX Toolkit<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/en-us\/haxtoolkit\/ai-guidelines\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Guidelines for Human-AI Interaction - Microsoft HAX Toolkit\" \/>\n<meta property=\"og:description\" content=\"Best practices for designing AI user experiences What are the Guidelines? 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