
Microsoft Home Use Program order history

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Frequently asked questions
If you purchased Office Professional Plus 2013/2016/2019, Office Home & Business for Mac 2016/2019, Visio Professional 2013/2016/2019, or Project Professional 2013/2016/2019 prior to November 30,2018, you can use the field above to request your installation information and product key(s). To do so, enter the work email address you previously used to make a purchase. Once submitted, we’ll confirm your purchase and send your installation link and product key to the email address you entered. Please note that you must still work at the same company from which you received the Home Use Program discount.
If you purchased from the Home Use Program (HUP) after November 30, 2018, you can access your order history for those products on the Microsoft account, Services & subscriptions page where you will sign in using the Microsoft account used to complete your purchase (not your work email).
If you need to install or reinstall Office Professional Plus, Project Professional, or Visio Professional through your employer's Microsoft Home Use Program, please visit Get help installing Office through Microsoft HUP - Office Support.
Microsoft has updated the Home Use Program to offer discounts on the latest and most up to date versions of Microsoft 365 Personal and Family, which are always up to date with premium versions of Office apps across all your devices.
Office Professional Plus 2019 and Office Home and Business 2019 are no longer available as Home Use Program offers.
Yes, if you have already purchased Office Professional Plus 2013/2016/2019, Office Home & Business for Mac 2016/2019, Visio Professional 2013/2016/2019, or Project Professional 2013/2016/2019 at a discount through the Home Use Program you will still be eligible for the Microsoft 365 Home Use Program offer as long as you still work at the same company from which you received the Home Use Program discount.
Microsoft 365 provides powerful productivity apps that help you make life more creative, organized, and secure. The subscription includes premium Office apps, like Word, Excel, PowerPoint, and Outlook, 1TB of OneDrive cloud storage, advanced security features, support from Microsoft experts, and more.
Employees who work at a company that satisfies the Home Use Program eligibility requirements. To confirm your eligibility, visit the Home Use Program homepage.
Yes. If you already have Microsoft 365 Family or Microsoft 365 Personal, you can still take advantage of this discount. Once you purchase, additional time is added to your existing subscription, and the discounted rate will begin at your existing subscription’s annual renewal date. Be sure to specify the Microsoft account that’s associated with your current Microsoft 365 subscription during the purchase process.
You will receive the same Home Use Program discount rate as your original purchase for as long as you maintain recurring billing on your subscription.
Office Professional Plus 2013/2016/2019, Office Home & Business for Mac 2016/2019, Visio Professional 2013/2016/2019, or Project Professional 2013/2016/2019 licenses acquired through the Home Use Program may only be used by you.
Microsoft 365 Personal may only be used by the employee. If you have a Microsoft 365 Family subscription, you can share it with up to five additional members of your household (up to 6 users total). Each household member can install across their devices including PCs, Macs, iPads, Android tablets, Windows tablets, iPhones, or Android phones, get an additional 1 TB of OneDrive storage, and manage their own installs from https://account.microsoft.com/services.
Your Microsoft 365 annual subscription remains active and the discount continues to apply as long as you maintain recurring billing on your subscription.
If you do not work at a company that is eligible for the Home Use Program, then you are no longer eligible to access activation and installation information related to your Office Professional Plus 2013/2016/2019, Office Home & Business for Mac 2016/2019, Visio Professional 2013/2016/2019, or Project Professional 2013/2016/2019 purchases.