Building partnerships is an interpersonal endeavor. But it’s also a strategic decision that private sector organizations must make and a commitment that public sector organizations must also make to build the systems they need to support creative, collaborative work. Read more
Throughout my life, I’ve traveled to many places for work, pleasure, and education. Often with family, sometimes alone. Whether I am in Barcelona or Buenos Aires, Austin or Cleveland, Doha or Tel-Aviv, or closer to home exploring Manhattan, I’m always struck by the variation in the built environment. Of course, cities look different based on when Read more
The pandemic has made clear how inaccessible many of our institutions and government services can be. This isn’t news. These challenges existed long before the pandemic and many people, including disability advocates, have been asking for improvements for years. But the challenges of the pandemic have helped make this more obvious to leaders and amplified the Read more
Last month I attended Smart Cities Expo in Barcelona—the first international in-person event I’ve been to since 2019. With public sector organizations all over the world focusing on infrastructure, the timing really could not have been better. In fact, the Infrastructure and Jobs Act (IIJA) was even passed by the House of Representatives in the Read more
Among the challenges public sector agencies face, solving critical infrastructure problems are one of the most urgent. With cyberattacks, demands from citizens, and regulatory requirements growing in complexity, there is increasing pressure to deliver government services more effectively. In response to such pressure, countries across the globe are investing trillions of dollars to rebuild physical Read more
As the world emerges from a global pandemic, nations face a pivotal moment for government technology. Governments at every level are at the brink of digital transformation, but at the same time vulnerable to cyberattacks. Going forward, governments must invest in new technology and top-tier security software to deliver services while protecting critical infrastructure. They Read more
Mobility and transit are not only changing how people move around, they are key components of a changing urban landscape. Development of automated vehicles continued over the past year; electric vehicles are helping to tackle climate change; and a wealth of public and private mobility developments in cities have given residents more travel options than ever. Transit is also high on the public sector priority list, with the European Union, for example, pledging billions Read more
I love cities. I’ve been fortunate to live, learn, and work in some of the best in the world. Cities are hubs of cutting-edge technology and human productivity. But they also have rich histories, beautiful architecture, and complex cultures. Cities are places where the old constantly meets the new. For me, the creative energy that Read more
Last year’s switch to remote work was as unexpected as it was rapid. But the future of government work is not either “remote” or “work from home.” Read more
