The pandemic has made clear how inaccessible many of our institutions and government services can be. This isn’t news. These challenges existed long before the pandemic and many people, including disability advocates, have been asking for improvements for years. But the challenges of the pandemic have helped make this more obvious to leaders and amplified the Read more
Efficient, effective emergency response is critical to public safety. In an ever-changing world, more challenges arise every day for our first responders, from 911 triage and dispatch operations to response to incidents from multiple agencies. To ensure the highest levels of service, the following five areas must be addressed: Modernizing of legacy systemsIntegrating different protocols Read more
In our “A digital workplace for a modern defense ecosystem” blog, I shared some thoughts about hybrid workplaces, changing talent expectations, and what this means for Defense and Intelligence organizations around the world. The hybrid work environments initiated in response to COVID-19 have given us important lessons about reinventing the modern defense workplace. Now, it’s Read more
Good collaboration between government agencies and departments is vital, whether it’s within the administrative office, or across social services, the unemployment department, or the judicial system. Learn about three relevant areas that clearly demonstrate how collaboration, driven by digital transformation, can lead to efficient cross-agency collaboration. Read more
I recently participated in the first-ever NATO Digital Workplace Conference, where we spent two days discussing the future of defense work. It was a fantastic event, and I was honored to keynote a session on “A digital workplace for a modern defense ecosystem.” To keep the conversation going, I would like to share some highlights Read more
For decades, child welfare agencies have struggled with finding technology solutions to support consistent connection and communication between case workers, families, vulnerable youth, and an extended team of stakeholders. COVID-19 exacerbated those challenges, bringing to a head the need for states to provide its workers and constituents tools that bring continuity and communication despite disruption. Read more
As governments worldwide consider how best to safely welcome a majority of their employees back to the workplace, a fair question is how much that in-person interaction adds to the digital collaboration that has taken place over the past year. In other words, what exactly does it mean to facilitate collaboration within, and between government Read more
COVID-19 placed enormous demands on government services—demands that are not likely to go away. Moreover, the private sector now looks to government to facilitate the data transparency, digital processes, and data security needed to fuel recovery. Governments now understand those old ways of doing business no longer work. They need to become agile and flexible Read more
Technology is advancing at an unprecedented rate, largely driven by exponential improvements in compute power, storage capacity, and global connectivity. These advances have ushered in a new ‘digital age’ in which data is the most valuable commodity and drives disruption across all industries—Defense and Intelligence included. As in other industries, defense customers are accelerating digital Read more
Attend the IACP Annual event and listen to Richard Zak, Director, Public Safety & Justice Solution host a session on how law enforcement leaders have addressed critical challenges. Read more
As COVID-19 continues to create challenges for governments, many are using technology to adapt to a “new normal” responding to new challenges while trying to deliver essential services to citizens. Read more
Promote citizen well-being, influence positive societal change, and enhance your government services Exponential change is happening in the world around us and within governments. This change is being driven by one core idea, expectations of governments are changing. Modern technology is causing a shift in societal behavior. Citizens and residents expect their governments to adapt Read more
