Discover how to enhance the patient experience with patient journeys 

4 min read

Microsoft Cloud for Healthcare provides trusted, integrated capabilities that make it easier for health organizations to improve the patient’s experience. The series of experiences and interactions that a patient has with a healthcare organization, from initial contact to post-treatment follow-up, can be described as patient journeys. For health organizations, understanding patient journeys is crucial to Read more

Partnering to reimagine better experiences and better care for patients 

9 min read

Today, Microsoft is pleased to announce the general availability of Microsoft Cloud for Healthcare. Microsoft Cloud for Healthcare provides trusted and integrated capabilities that deliver automation and efficiency on high-value workflows as well as deep data analysis functionality for both structured and unstructured data, that enable customers to turn insight into action. Our extensive partner ecosystem broadens Read more

Microsoft Cloud for Healthcare is transforming the healthcare journey 

5 min read

COVID-19 has accelerated the transformation of the healthcare industry and how healthcare is delivered for the foreseeable future. Healthcare leaders and frontline workers have been the catalyst to reveal areas that could improve the resilience of the system. Some of these opportunities include ways to improve care access, expand critical care, support the well-being of Read more

Deliver better experiences, insights, and care with Microsoft Cloud for Healthcare 

7 min read

The world after this pandemic will not be the same as the one that came before it. From remote teamwork and telehealth, to supply management and customer service, to critical cloud infrastructure and security—we are working alongside customers every day to help manage through a world of remote everything. The COVID-19 pandemic has impacted nearly every aspect of people’s lives and every Read more

Getting personal: The next frontier in patient care 

2 min read

“The nature of healthcare delivery is changing,” says Dr. Clifford Goldsmith, a physician and Microsoft’s national director for the provider industry in the U.S. “Most of healthcare was designed to work with communicable diseases, infective diseases.” I’m excited to feature Dr. Goldsmith as a guest in an episode of NextGen Health, the podcast series from Read more

Upscale your patient marketing to create personalized experiences 

1 min read

Patients are doing their best daily to make informed decisions about their healthcare as access to information becomes more readily available. Health organizations have an opportunity to capitalize on this engagement by focusing holistically on the patient journey, looking end-to-end from their care interactions to their experience as a health consumer. As the industry shifts Read more

Your cheat sheet to next-gen patient experience 

4 min read

Today’s consumers are used to engaging with businesses on their own terms, whether that’s online banking or shopping via an app or mobile device with a few clicks. While this consumerization may have started in other industries such as retail and financial services, it’s quickly extending into healthcare. Patients expect a similar ease of use Read more