Microsoft brings intelligent telecommunications to MWC 2022 

6 min read

Today marks the opening of Mobile World Congress (MWC) 2022, the largest mobile event in the world and a showcase for the latest innovations and leading-edge technology. I’m always energized by MWC and the opportunity it provides to connect with customers, partners, and colleagues over four very busy days. And this year, it will be especially Read more

Make telco connections—in person!—at MWC LA 2021 

4 min read

It’s with no small amount of excitement that a delegation of Microsoft’s telecommunications industry leaders will be traveling to attend MWC Los Angeles 2021 from October 26-28, 2021, at the Los Angeles Convention Center. Telecommunications has of course been a “hero industry” throughout the pandemic, providing the connectivity for remote collaboration and productivity solutions from Microsoft Read more

Telco inspiration at the Digital Transformation World Series 

4 min read

As I write this, the 2021 edition of the TM Forum Digital Transformation World Series is underway, with a packed agenda of live and on-demand sessions featuring an extensive roster of telecommunications business leaders and visionaries. I’m always energized by the DTWS and the numerous opportunities it provides to learn from and be inspired by Read more

5 essential business outcomes for media and telco organizations 

4 min read

Over the past 18 months, organizations in media & entertainment and telecommunications turned to digital technologies for the resilience and agility necessary to maintain business continuity and, in many instances, simply survive. With a host of lessons now learned—and with a marketplace that has been forever changed—the urgency for these two industries to continue to Read more

Digital experiences drive new revenue and differentiation for Telcos 

7 min read

Like 72 percent of organizations1, Telcos have long had customer experience (CX) top of mind and been investing to drive revenue growth. In 2008, when I started my career as a Telecom consultant, my first project “Data is Key” set to identify the data key to power a new business intelligence (BI) engine. This engine, Read more

5 ways Media and Telco organizations have transformed 

6 min read

As Microsoft’s fiscal year 2021 comes to an end, I wanted to take the opportunity to thank our customers, our partners, and the media & entertainment and telecommunications communities at large for what has been an amazing journey over the last 12 months.  Your commitment to the ongoing transformation of these two industries—and what we’ve Read more

Fuel automation and innovation with Power Apps for the Telco Industry 

4 min read

The Microsoft Dynamics 365 Telecommunications Accelerator expands the Common Data Model to include 16 new attributes based on a subset of the specifications of the TM Forum Open Digital Framework and in response to input provided by Microsoft’s broad ecosystem of Telecommunications ISV and System Integrator partners. Like the seven other industry accelerators already published, Read more

The Network: Media, entertainment, and telecommunications transformed 

4 min read

We’re excited to share The Network, Microsoft’s first podcast series for the media, entertainment, and telecommunications (telco) industries. The world has changed a lot in the past year, but much of that change has been driven by trends that began as long as a decade ago. As Microsoft’s global Director of Marketing for both M&E Read more

Reflecting on a year of transformation for media and telco 

4 min read

As we approach one full year since the restrictions and disruptions in response to the pandemic took their full effect here in the U.S., I find myself reflecting on all that has occurred during that time, and how business—and perhaps life in general—has been forever changed. As I’m sure is the case with all of Read more

Empowering the telco journey to the cloud 

3 min read

Recently I had the pleasure of hosting Microsoft’s most recent Telecommunications digital forum. The focus of this 60-minute online event was empowering the telco journey to the cloud, with a focus on the migration of data and business support system (BSS) workloads to realize operational efficiencies, simplify organization-wide access to insights, and better inform new Read more