{"id":1097,"date":"2015-07-09T14:42:03","date_gmt":"2015-07-09T14:42:03","guid":{"rendered":""},"modified":"2023-05-31T16:26:09","modified_gmt":"2023-05-31T23:26:09","slug":"improving-the-patient-caregiver-experience-with-technology","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/government\/2015\/07\/09\/improving-the-patient-caregiver-experience-with-technology\/","title":{"rendered":"Improving the patient-caregiver experience with technology"},"content":{"rendered":"<p><em>By John Nelson, health and human services solutions architect, and Bjorn Salvesen, account executive, Microsoft Corporation<\/em><\/p>\n<p>Microsoft is all about empowering every person and every organization on the planet to achieve more-it\u2019s part of our corporate DNA. That\u2019s why our Microsoft CityNext Health solutions team was pleased to host a recent San Francisco event, attracting 40-plus clinical and IT executives, including medical directors, chief medical\/information officers, clinicians and other healthcare leaders. With attendees representing 14 Bay Area hospitals and health organizations, there was no lack of diverse thinking and active dialogue on the topic of improving the patient-caregiver experience with technology.<\/p>\n<p>A big key to the event\u2019s success was having front-line clinical doctors drive the content, format and speakers. With five presentations and two speaker panels, the day-long event reflected a wealth of innovative thinking on how new technology solutions can optimize healthcare delivery, improve patient care and reduce system costs. Among the highlights<\/p>\n<ul>\n<li><strong>Reducing High Utilization with Early Clinical Intervention and Data Analysis: <\/strong><a href=\"https:\/\/www.linkedin.com\/pub\/rajiv-pramanik\/1\/a19\/b15\" target=\"_blank\" rel=\"noopener\">Dr. Rajiv Pramanik<\/a> and <a href=\"https:\/\/www.linkedin.com\/pub\/sara-levin\/9\/b80\/642\" target=\"_blank\" rel=\"noopener\">Dr. Sara Levin<\/a> of Contra Costa County Medical focused their comments on how breaking down silos between healthcare and public health leads to better care.<\/li>\n<li><strong>Sharing Information on our Shared Clients: Is the Juice Worth the Squeeze? <\/strong><a href=\"https:\/\/www.linkedin.com\/pub\/maria-x-martinez\/63\/7a\/489\" target=\"_blank\" rel=\"noopener\">Maria X. Martinez<\/a> of the San Francisco Department of Public Health also emphasized how to deliver \u201cwhole person\u201d care.<\/li>\n<li><strong>Morning speakers\u2019 panel: <\/strong>All of the above speakers were joined by <a href=\"https:\/\/www.linkedin.com\/pub\/michael-aratow\/2\/950\/934\" target=\"_blank\" rel=\"noopener\">Dr. Michael Aratow<\/a> of the San Mateo County Medical Center for a question-and-answer session covering the morning\u2019s topics and more.<\/li>\n<li><strong>eReferrals and eConsults: A New Model for Specialty Care: <\/strong>The University of California San Francisco\u2019s <a href=\"http:\/\/profiles.ucsf.edu\/delphine.tuot\" target=\"_blank\" rel=\"noopener\">Dr. Delphine Tuot<\/a> presented this session, emphasizing the need for collaboration by clinicians to deliver coordinated specialty services.<\/li>\n<li><strong>Telemedicine: <\/strong><a href=\"https:\/\/www.linkedin.com\/pub\/george-su\/80\/214\/556\" target=\"_blank\" rel=\"noopener\">Dr. George Su<\/a>, also from UCSF, talked about telemedicine, noting the importance of proper training and systems to effectively use the technology.<\/li>\n<li><strong>New Wing of San Francisco General Hospital: <\/strong><a href=\"https:\/\/www.linkedin.com\/in\/jensonw\" target=\"_blank\" rel=\"noopener\">Dr. Jenson Wong<\/a> of SF General Hospital covered the innovative technology being implemented at the hospital\u2019s new wing.<\/li>\n<li><strong>Afternoon speakers\u2019 panel: <\/strong>Drs. Tuot, Su and Wong were joined by <a href=\"https:\/\/www.linkedin.com\/pub\/jeff-jorgenson\/0\/693\/753\" target=\"_blank\" rel=\"noopener\">Jeff Jorgenson<\/a> of the San Francisco Department of Public Health for our closing Q&amp;A session.<\/li>\n<\/ul>\n<p>We\u2019re thrilled by the positive feedback from both event attendees and speakers, especially since Microsoft is committed to optimizing healthcare delivery, helping people take control of their health and improving access to quality healthcare. In addition to intensely listening to our impressive speakers, we shared information about some of our newest healthcare solutions, including:<\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li><a href=\"https:\/\/www.healthvault.com\/us\/en\" target=\"_blank\" rel=\"noopener\">Microsoft HealthVault<\/a>, a new service that lets you organize your health information in one place, and enables you to gather, store, use and share information and records with your healthcare providers.<\/li>\n<li>Microsoft healthier communities and citizens: Through an ecosystem of global partners and cloud, Big Data, mobile and social technologies, Microsoft CityNext partner solutions provide local governments with real-time access to medical records as well as remote monitoring of prescriptions and medication usage.<\/li>\n<\/ul>\n<\/li>\n<li><a href=\"http:\/\/www.microsoft.com\/en-us\/server-cloud\/customer-stories\/kaiser-permanente.aspx\" target=\"_blank\" rel=\"noopener\">Anywhere, anytime patient care<\/a>: Through partnerships with leading healthcare providers like Kaiser Permanente, Microsoft has developed a system that connects smartphones to devices such as blood pressure and glucose meters in patients\u2019 homes, and integrates the data with a program prescribed by a clinician.<\/li>\n<li>Increasing health productivity and collaboration: Microsoft Office applications are available on iPad, iOS and Android, and are supported for touch, pen, voice, keyboard and mouse, allowing healthcare professionals to work seamlessly using almost any device they choose.<\/li>\n<li><a href=\"https:\/\/www.microsoft.com\/Microsoft-Health\/en-us\" target=\"_blank\" rel=\"noopener\">Microsoft Health<\/a>, a cloud-based service that provides actionable insights for healthier living, based on data gathered from fitness devices, is gaining interest from many hospitals, including SF General. The goal is to reduce readmission by allowing patients and caregivers to more closely monitor health, and be alerted and take preventative action when irregular activity is detected.<\/li>\n<\/ul>\n<p>It\u2019s gratifying to continue the dialogue from our recent improving patient-caregiver experience event-and even more exciting to empower healthcare patients and professionals to do more and achieve more, using technology to its best advantage!<br \/>\nHave a comment or opinion on this post? Let us know @Microsoft_Gov. Or email us at<a href=\"mailto:ongovernment@microsoft.com\" target=\"_self\" rel=\"noopener\">ongovernment@microsoft.com<\/a>. You can also follow Microsoft CityNext on Twitter @MSFTCityNext.<\/p>\n<p>John Nelson, health and human services solutions architect, and Bjorn Salvesen, account executive, Microsoft Corporation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Microsoft CityNext Health solutions team was pleased to host a San Francisco event, attracting 40-plus clinical and IT executives, including medical directors, chief medical\/information officers, clinicians and other healthcare leaders.<\/p>\n","protected":false},"author":633,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":[],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"categories":[1515,1517],"post_tag":[],"content-type":[1483],"coauthors":[1031],"class_list":["post-1097","post","type-post","status-publish","format-standard","hentry","category-government","category-public-safety-and-justice","content-type-thought-leadership","review-flag-1593580429-205","review-flag-1593580416-594","review-flag-anywh-1593580319-363","review-flag-new-1593580249-279","review-flag-partn-1593580285-60"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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