{"id":117957,"date":"2024-08-14T08:00:00","date_gmt":"2024-08-14T15:00:00","guid":{"rendered":""},"modified":"2025-12-08T14:18:54","modified_gmt":"2025-12-08T22:18:54","slug":"accelerating-the-automotive-sector-with-mobility-copilots","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/manufacturing-and-mobility\/2024\/08\/14\/accelerating-the-automotive-sector-with-mobility-copilots\/","title":{"rendered":"Accelerating the automotive sector with mobility copilots"},"content":{"rendered":"\n<p>At any given time, a company has thousands of people making decisions based on data and using various applications to run their business. These information workers often need multiple systems to achieve their goals, ranging from specialized applications to systems of record and productivity tools. Making decisions to optimize business operations requires accessing the right information at the right time.&nbsp;<\/p>\n\n\n\n<p>Generative AI is revolutionizing the way that people interact with their applications. Microsoft is at the forefront of this change by integrating Microsoft Copilot into its products and empowering customers and partners to <a href=\"https:\/\/www.microsoft.com\/en-us\/industry\/mobility?msockid=19bff8f4163060c10e15ec43171d6127\">build their own copilot experiences<\/a>. Today, copilots have been developed to enhance the productivity of industry functions and roles. These copilots synthesize data from multiple systems, providing information workers with streamlined access to data that can lead to faster, better decision-making and empowers the workforce.&nbsp;&nbsp;<\/p>\n\n\n<div class=\"wp-block-msxcm-cta-block\" data-moray data-bi-an=\"CTA Block\">\n\t<div class=\"card d-block mx-ng mx-md-0\">\n\t\t<div class=\"row no-gutters material-color-brand-dark\">\n\n\t\t\t\t\t\t\t<div class=\"col-md-4\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/03\/Getty_1260_Energy-1024x576.jpg\" class=\"card-img img-object-cover\" alt=\"A picture of a city street at night\" srcset=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/03\/Getty_1260_Energy-1024x576.jpg 1024w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/03\/Getty_1260_Energy-300x169.jpg 300w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/03\/Getty_1260_Energy-768x432.jpg 768w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/03\/Getty_1260_Energy.jpg 1260w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"d-flex col-md\">\n\t\t\t\t<div class=\"card-body align-self-center p-4 p-md-5\">\n\t\t\t\t\t\n\t\t\t\t\t<h2>Microsoft for mobility<\/h2>\n\n\t\t\t\t\t<div class=\"mb-3\">\n\t\t\t\t\t\t<p>Power the future of mobility with trusted solutions for automotive, travel, and transportation<\/p>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"link-group\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.microsoft.com\/en-us\/industry\/mobility?msockid=19bff8f4163060c10e15ec43171d6127\" class=\"btn btn-link text-decoration-none p-0\" target=\"_blank\">\n\t\t\t\t\t\t\t\t<span>Discover more<\/span>\n\t\t\t\t\t\t\t\t<span class=\"glyph-append glyph-append-chevron-right glyph-append-xsmall\"><\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-power-of-mobility-copilots\">The power of mobility copilots&nbsp;<\/h2>\n\n\n\n<p>In the automotive industry, information workers are found across many business functions: research and development, manufacturing, sales, digital experiences, after-sales, and commercial operations. Information workers have different roles and tasks, for example:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Requirement engineers<\/strong>: Define functions of the vehicle based on market requirements.<\/li>\n\n\n\n<li><strong>Software developers<\/strong>: Create new software defined vehicle functions.<\/li>\n\n\n\n<li><strong>Fleet operators<\/strong>: Operate mobility services and fleet operations for commercial operations using fleet management solutions.<\/li>\n\n\n\n<li><strong>Repair and maintenance technicians<\/strong>: Provide repair and maintenance services in the workshop.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>A function-based copilot can leverage multiple systems to provide a unified user experience for increasing productivity. To be more effective, the copilot user experience can be optimized for each type of end-user depending on the nature of their tasks and work environments. For example, the copilots run in different types of applications, devices, and uses, such as, end-user programs, desktop computers, mobile applications, or as voice only assistants\u2014requiring different types of user interactions. Application and data integration in automotive can be complex as the ecosystem of software vendors create specialized data and applications that address industry-specific needs, such as functional safety and compliance during development, and right-to-repair regulation for after sale.&nbsp;<\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Power-of-mobility-copilots-v3-834x1024.webp\" alt=\"Reference architecture showing how partner copilots can leverage Microsoft technology to create value for the automotive industry.\" class=\"wp-image-118052 webp-format\" srcset=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Power-of-mobility-copilots-v3-834x1024.webp 834w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Power-of-mobility-copilots-v3-244x300.webp 244w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Power-of-mobility-copilots-v3-768x943.webp 768w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Power-of-mobility-copilots-v3-1251x1536.webp 1251w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Power-of-mobility-copilots-v3-1668x2048.webp 1668w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Power-of-mobility-copilots-v3.webp 1938w\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Power-of-mobility-copilots-v3-834x1024.webp\"><\/figure>\n\n\n\n<p>For connecting, ingesting, and analyzing mobility and industrial data, organizations can use Microsoft Azure data analytics and messaging services such as <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-fabric\/getting-started?msockid=19bff8f4163060c10e15ec43171d6127\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Fabric<\/a>,&nbsp; <a href=\"https:\/\/learn.microsoft.com\/en-us\/fabric\/real-time-intelligence\/overview\" target=\"_blank\" rel=\"noreferrer noopener\">Real-Time Intelligence<\/a>, and <a href=\"https:\/\/azure.microsoft.com\/en-us\/products\/event-grid\/?ef_id=_k_5d9f9ee66f68147ddd73f8521fea30f9_k_&amp;OCID=AIDcmm5edswduu_SEM__k_5d9f9ee66f68147ddd73f8521fea30f9_k_&amp;msclkid=5d9f9ee66f68147ddd73f8521fea30f9\" target=\"_blank\" rel=\"noreferrer noopener\">Event Grid<\/a>, to process streaming data from different kinds of devices, from vehicles to robots. Furthermore, Copilot, available across the Microsoft stack in trusted products such as Dynamics 365, Microsoft 365, and Microsoft Teams, can promote additional collaboration, and increase productivity.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-msx-ump-embed wp-block-msx-ump-embed\" class=\"wp-block-msxcm-ump-embed\">\n\t<div class=\"wp-block-embed__wrapper\">\n\t\t<universal-media-player id=\"ump-69d04e32837d4\"><\/universal-media-player>\n\t\t<script type=\"module\">\n\t\t\tconst currentTheme =\n\t\t\t\tlocalStorage.getItem('msxcmCurrentTheme') ||\n\t\t\t\t(window.matchMedia('(prefers-color-scheme: dark)').matches ? 'dark' : 'light');\n\n\t\t\t\/\/ Modify player theme based on localStorage value.\n\t\t\tlet options = {\"autoplay\":false,\"hideControls\":null,\"language\":\"en-us\",\"loop\":false,\"partnerName\":\"cloud-blogs\",\"poster\":\"https:\\\/\\\/cdn-dynmedia-1.microsoft.com\\\/is\\\/image\\\/microsoftcorp\\\/EdVX9IEk2DI_en-us?wid=1280\",\"title\":\"\",\"sources\":[{\"src\":\"https:\\\/\\\/cdn-dynmedia-1.microsoft.com\\\/is\\\/content\\\/microsoftcorp\\\/EdVX9IEk2DI_en-us-0x1080-6439k\",\"type\":\"video\\\/mp4\",\"quality\":\"HQ\"},{\"src\":\"https:\\\/\\\/cdn-dynmedia-1.microsoft.com\\\/is\\\/content\\\/microsoftcorp\\\/EdVX9IEk2DI_en-us-0x720-3266k\",\"type\":\"video\\\/mp4\",\"quality\":\"HD\"},{\"src\":\"https:\\\/\\\/cdn-dynmedia-1.microsoft.com\\\/is\\\/content\\\/microsoftcorp\\\/EdVX9IEk2DI_en-us-0x540-2160k\",\"type\":\"video\\\/mp4\",\"quality\":\"SD\"},{\"src\":\"https:\\\/\\\/cdn-dynmedia-1.microsoft.com\\\/is\\\/content\\\/microsoftcorp\\\/EdVX9IEk2DI_en-us-0x360-958k\",\"type\":\"video\\\/mp4\",\"quality\":\"LO\"}],\"ccFiles\":[{\"url\":\"https:\\\/\\\/www.microsoft.com\\\/en-us\\\/industry\\\/blog\\\/wp-json\\\/msxcm\\\/v1\\\/get-captions?url=https%3A%2F%2Fwww.microsoft.com%2Fcontent%2Fdam%2Fmicrosoft%2Ffinal%2Fen-us%2Fmicrosoft-product-and-services%2Findustry%2Fvideo%2Fedvx9iek2di%2FEdVX9IEk2DI_cc_en-us.ttml\",\"locale\":\"en-us\",\"ccType\":\"TTML\"}],\"downloadableFiles\":[{\"url\":\"https:\\\/\\\/cdn-dynmedia-1.microsoft.com\\\/is\\\/content\\\/microsoftcorp\\\/EdVX9IEk2DI_audio_en-us\",\"locale\":\"en-us\",\"mediaType\":\"audio\"}]};\n\n\t\t\tif (currentTheme) {\n\t\t\t\toptions.playButtonTheme = currentTheme;\n\t\t\t}\n\n\t\t\tdocument.addEventListener('DOMContentLoaded', () => {\n\t\t\t\tump(\"ump-69d04e32837d4\", options);\n\t\t\t});\n\t\t<\/script>\n\t<\/div>\n\t<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-latest-mobility-partner-copilots\">The latest mobility partner copilots&nbsp;<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.microsoft.com\/en-us\/industry\">Microsoft Industry Clouds<\/a> is redefining the way industries operate, with tools and guidance to support partners in the creation of industry copilots.&nbsp;Mobility-specific <a href=\"https:\/\/learn.microsoft.com\/en-us\/industry\/mobility\/architecture\/ra-mobility-overview\" target=\"_blank\" rel=\"noreferrer noopener\">reference architectures<\/a> are available to help to plan and build complete solutions. As part of the Microsoft commitment to empowering a global partner ecosystem of industry experts, we work closely with partners to build solutions based on customer pain points. Microsoft recently collaborated with industry partners, Netstar and KPIT, to create copilots that address concrete needs in the automotive industry. These solutions will soon be available in <a href=\"https:\/\/azuremarketplace.microsoft.com\/en-US\/\" target=\"_blank\" rel=\"noreferrer noopener\">Azure Marketplace<\/a>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Netstar has created a <strong>fleet operations copilot<\/strong> that simplifies the work of the fleet manager by interacting with vehicle, driver, and task management subsystems.<\/li>\n\n\n\n<li>KPIT has created a <strong>repair and maintenance copilot<\/strong> that enables repair and maintenance workers to fix vehicles faster, at first visit, thus increasing customer satisfaction.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"fleet-operations-copilot-from-netstar\">Fleet operations copilot from Netstar&nbsp;<\/h3>\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Netstar-Fleet-Operations-copilot-1024x909.webp\" alt=\"graphical user interface, application\" class=\"wp-image-118024 webp-format\" srcset=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Netstar-Fleet-Operations-copilot-1024x909.webp 1024w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Netstar-Fleet-Operations-copilot-300x266.webp 300w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Netstar-Fleet-Operations-copilot-768x682.webp 768w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Netstar-Fleet-Operations-copilot-1536x1364.webp 1536w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Netstar-Fleet-Operations-copilot.webp 1938w\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Netstar-Fleet-Operations-copilot-1024x909.webp\"><\/figure>\n\n\n\n<p>Fleet operators need to focus on operational efficiency to maintain and increase business profits\u2014this means making quick decisions on vehicles, driver allocations, schedules, and tasks to optimize cost. Furthermore, to obtain a comprehensive view of the operation while in the office and on the move, a fleet manager relies on information from multiple systems.&nbsp;<\/p>\n\n\n\n<p>Netstar has created a copilot that integrates different systems to provide a unified experience that enables fleet managers to extract relevant information quickly and make decisions grounded on data insights in a short amount of time.&nbsp;&nbsp;<\/p>\n\n\n\n<p>The copilot integrates fleet information and telemetry data from the Real-Time Intelligence component from Fabric using two techniques:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A predefined query set that executes common queries on vehicles, trips, and health.<\/li>\n\n\n\n<li>A Kusto Query Language (KQL) query generation approach that creates dynamic queries on a scoped data set.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>To simplify interaction, Netstar has integrated custom cards that provide location information and maps to visually represent the position of vehicles and trips.<\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Sample-copilot-interactions-01-699x1024.webp\" alt=\"Sample copilot interactions by location, trips and utilization, and health.\" class=\"wp-image-118031 webp-format\" srcset=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Sample-copilot-interactions-01-699x1024.webp 699w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Sample-copilot-interactions-01-205x300.webp 205w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Sample-copilot-interactions-01-768x1125.webp 768w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Sample-copilot-interactions-01-1049x1536.webp 1049w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Sample-copilot-interactions-01-1398x2048.webp 1398w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Sample-copilot-interactions-01.webp 1875w\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Sample-copilot-interactions-01-699x1024.webp\"><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"repair-and-maintenance-copilot-from-kpit\">Repair and maintenance copilot from KPIT&nbsp;&nbsp;<\/h3>\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_KPIT-Technologies-repair-and-maintenance-1024x828.webp\" alt=\"timeline\" class=\"wp-image-118019 webp-format\" srcset=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_KPIT-Technologies-repair-and-maintenance-1024x828.webp 1024w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_KPIT-Technologies-repair-and-maintenance-300x243.webp 300w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_KPIT-Technologies-repair-and-maintenance-768x621.webp 768w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_KPIT-Technologies-repair-and-maintenance-1536x1242.webp 1536w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_KPIT-Technologies-repair-and-maintenance.webp 1938w\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_KPIT-Technologies-repair-and-maintenance-1024x828.webp\"><\/figure>\n\n\n\n<p>Modern vehicles are complex from the mechatronic and software point of view. This leads to longer repair times, dissatisfied customers, and unnecessarily replaced part warranty cases, known as \u201cno-fault found\u201d, incurring costs for the automotive manufacturer. Customer satisfaction is deeply affected if vehicles cannot be fixed correctly at a fair price, on the first try. Hence, repair and maintenance is critical to the profitability of the automotive OEMs and their relationship with customers.&nbsp;<\/p>\n\n\n\n<p>A repair and maintenance technician uses multiple systems to fix a car. These systems range from specialized tools for vehicle diagnostics to digital repair and maintenance manuals, repair procedures, and schematics. Additionally, they need to track all labor and cost times.&nbsp;<\/p>\n\n\n\n<p>To address these challenges, KPIT has created Trace2Fix, a repair and maintenance copilot that interacts with the following elements:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vehicle diagnostics tooling to communicate with the car and read vehicle health, measurements, actuator control, and software lifecycle management.<\/li>\n\n\n\n<li>AI-powered reasoning engine to diagnose issues by analyzing symptoms, evidence, and fault codes to identify the most probable root cause. The copilot then directs technicians through optimal test steps, providing access to relevant repair procedures and schematics.<\/li>\n\n\n\n<li>Sample connections to the dealer management system and customer relationships management that leverages Dynamics 365 to handle appointments, scheduling, customer information, and inventory management.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>KPIT addressed interaction with the technician using both voice-only interfaces to facilitate hands free operations as well as custom cards to quickly display relevant repair information on different device types. With this solution, a repair and maintenance technician can access multiple systems to have information at their fingertips, leverage the Trace2Fix\u2019s dynamic root-cause analysis and reasoning engine, and perform all necessary business actions to perform their tasks quicker.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"tools-for-building-your-own-copilot\">Tools for building your own copilot&nbsp;<\/h2>\n\n\n<div class=\"wp-block-msxcm-kicker-container\">\n\t<div class=\" wp-block-msxcm-kicker-block wp-block-msxcm-kicker--align-right\" data-bi-an=\"Kicker Right\">\n\t\t<p class=\"wp-block-msxcm-kicker__title small text-neutral-400 text-uppercase\">\n\t\t\tMicrosoft industry copilot solutions\t\t<\/p>\n\t\t<a\n\t\t\tclass=\"wp-block-msxcm-kicker__cta btn btn-link p-0 text-decoration-none\"\n\t\t\thref=\"https:\/\/www.microsoft.com\/en-us\/microsoft-cloud\/blog\/2024\/06\/25\/innovating-at-the-speed-of-ai-microsofts-industry-copilot-solutions\/\"\n\t\t\ttarget=\"_blank\"\t\t>\n\t\t\t<span>Read the blog<\/span> <span class=\"glyph-append glyph-append-xsmall wp-block-msxcm-kicker__glyph glyph-append-go\"><\/span>\n\t\t<\/a>\n\t<\/div>\n<\/div>\n\n\n\n<p>There are several options for creating industry specific copilots to address a variety of function and role-based needs.<\/p>\n\n\n\n<p>For pro-code developers, copilots can also be created as services that leverage <a href=\"https:\/\/github.com\/microsoft\/semantic-kernel\" target=\"_blank\" rel=\"noreferrer noopener\">Semantic Kernel<\/a> and connect to data sources and systems that are relevant for the customer scenario. The copilots are deployed as services in the cloud and integrated into front-end solutions.&nbsp;<\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Tools-for-building-your-own-copilot-1024x970.webp\" alt=\"graphical user interface, application, Word\" class=\"wp-image-118026 webp-format\" srcset=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Tools-for-building-your-own-copilot-1024x970.webp 1024w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Tools-for-building-your-own-copilot-300x284.webp 300w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Tools-for-building-your-own-copilot-768x728.webp 768w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Tools-for-building-your-own-copilot-1536x1455.webp 1536w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Tools-for-building-your-own-copilot.webp 1938w\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2024\/08\/Mobility-RA_Tools-for-building-your-own-copilot-1024x970.webp\"><\/figure>\n\n\n\n<p>This high-level diagram shows a common approach for the creation of a function-based copilot backend:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>API Management provides managed access to the copilot API, simplifying integration with multiple device front ends (such as mobile apps, desktop applications, augmented reality, and more.)<\/li>\n\n\n\n<li>Usage statistics to improve the operation of copilots are stored in Fabric. They are used to improve the response of the copilots based on feedback from the users.<\/li>\n\n\n\n<li>Memory along with user and vehicle profiles are stored using Azure Cosmos DB.<\/li>\n\n\n\n<li>Plugins implement the required data and capabilities for copilot\u2014such as integration of vehicle telematics data using Fabric with Real-Time Intelligence, retrieval-augmented generation using AI search for vehicle documentation, and integration of business data from the dataverse.<\/li>\n<\/ul>\n\n\n\n<p>For businesses looking to get started building copilots right away,\u202f<a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/microsoft-copilot-studio\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Microsoft Copilot Studio<\/strong><\/a> offers an accelerated&nbsp;approach to creating copilots with minimal development expertise. Businesses can create function-based copilots to meet specific user needs. Organizations can also leverage the\u202f<strong>Copilot Studio Gallery<\/strong>, which offers industry-specific copilot templates that incorporate tailored business logic and custom prompts, streamlining operations and decision-making processes.&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>Learn more about how you can create your own copilots using <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-copilot\/microsoft-copilot-studio\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Copilot Studio<\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"explore-mobility-solutions\">Explore mobility solutions<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Discover how Microsoft is powering the <a href=\"https:\/\/www.microsoft.com\/en-us\/industry\/mobility\" target=\"_blank\" rel=\"noreferrer noopener\">future of mobility<\/a>.&nbsp;<\/li>\n\n\n\n<li>Learn more about the featured partners: <a href=\"https:\/\/www.netstar.co.za\/\" target=\"_blank\" rel=\"noreferrer noopener\">Netstar<\/a> and <a href=\"https:\/\/www.kpit.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">KPIT<\/a>.&nbsp;&nbsp;&nbsp;<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Generative AI is revolutionizing the way that people interact with their applications. Microsoft is at the forefront of this by integrating Microsoft Copilot into its products and empowering customers and partners to build their own copilot experiences.<\/p>\n","protected":false},"author":794,"featured_media":117997,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":[],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"categories":[4263,1496],"post_tag":[4293,4332,4334,4530,4295],"content-type":[1484],"coauthors":[4775],"class_list":["post-117957","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automotive","category-manufacturing-and-mobility","tag-copilot","tag-dynamics-365","tag-generative-ai","tag-microsoft-fabric","tag-microsoft-teams","content-type-partners","review-flag-free-1593619515-401","review-flag-lever-1593580266-799","review-flag-new-1593580249-279","review-flag-partn-1593580285-60"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Accelerating the 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