{"id":118381,"date":"2024-10-10T07:45:00","date_gmt":"2024-10-10T14:45:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/?p=118381"},"modified":"2024-10-10T13:55:33","modified_gmt":"2024-10-10T20:55:33","slug":"introducing-healthcare-agent-service-in-microsoft-copilot-studio","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/healthcare\/2024\/10\/10\/introducing-healthcare-agent-service-in-microsoft-copilot-studio\/","title":{"rendered":"Introducing healthcare agent service in Microsoft Copilot Studio"},"content":{"rendered":"\n

Learn more about how Microsoft is enhancing healthcare with data and responsible AI. Read the latest Microsoft Cloud for Healthcare announcements<\/a>. <\/em><\/p>\n\n\n\n

Healthcare systems face numerous challenges, including workforce shortages, rising costs, and increasing patient care demands. Clinical staff in health organizations are overburdened with workloads resulting in high levels of stress and long hours, burnout among healthcare professionals, and higher rates of attrition and staff shortage. Generative AI offers a potential solution to these challenges by automating administrative tasks, analyzing vast amounts of data for actionable insights, and assisting healthcare professionals in decision making. <\/p>\n\n\n

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Healthcare agent service in Microsoft Copilot Studio<\/h2>\n\n\t\t\t\t\t
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Revolutionizing healthcare with generative AI solutions.<\/p>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tLearn more<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

To address this, Microsoft is announcing the public preview of healthcare agent service for Microsoft Copilot Studio<\/a><\/strong>. Copilot Studio serves as the single platform to build powerful and connected agents, offering a comprehensive suite of tools and features. With the addition of the healthcare agent service, users can now create safer healthcare agents by using generative AI and a healthcare-specialized stack. This service allows customers to build their own agents with reusable healthcare-specific features, pre-built healthcare intelligence from credible sources, templates, and pre-built healthcare use cases. It ensures that these agents meet industry standards and address safety in healthcare by offering state-of-the-art healthcare specific chat, clinical, and compliance safeguards.<\/a><\/p>\n\n\n\n

The healthcare agent service enables healthcare organizations to develop their own generative AI-powered agents for patients or clinicians, supporting diverse use cases across appointment scheduling, clinical trial matching, patient triaging, and more. The service also supports extending an organization\u2019s agents with additional plugins, no matter where the plugins were built.<\/p>\n\n\n\n

Reinforcing our commitment to responsible AI safeguards<\/h2>\n\n\n\n

Healthcare is a truly unique industry. It is a sensitive domain that impacts people\u2019s health and well-being. When it comes to generative AI, issues like fabrications, omissions and inaccurate answers become more important to address and need to be handled in a way that is specific to the needs of the healthcare industry.<\/p>\n\n\n\n

To address these concerns, we are making our clinical safeguards APIs<\/strong> available as private preview to select customers, to be used for evaluation and additional verification of generative AI outputs. The following safeguards will be available as part of this private preview:<\/p>\n\n\n\n