{"id":124916,"date":"2026-02-25T08:00:00","date_gmt":"2026-02-25T16:00:00","guid":{"rendered":"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/?p=124916"},"modified":"2026-02-25T08:07:41","modified_gmt":"2026-02-25T16:07:41","slug":"microsoft-is-named-a-leader-in-the-forrester-wave-industry-cloud-solutions-for-public-sector-q1-2026","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/government\/2026\/02\/25\/microsoft-is-named-a-leader-in-the-forrester-wave-industry-cloud-solutions-for-public-sector-q1-2026\/","title":{"rendered":"Microsoft is named a Leader in\u00a0The Forrester Wave\u2122: Industry Cloud Solutions\u00a0For Public Sector, Q1 2026"},"content":{"rendered":"\n<p>Microsoft is proud to be named a Leader in&nbsp;<em><a href=\"https:\/\/reprint.forrester.com\/reports\/the-forrester-wavetm-industry-cloud-solutions-for-public-sector-q1-e73ae712\/index.html\">The Forrester Wave\u2122: Industry Cloud Solutions for Public Sector, Q1 2026<\/a><\/em>.<\/p>\n\n\n\n<p>Public sector leaders face a pivotal moment: complex regulation, workforce constraints, and rising expectations for digital-first,&nbsp;no-wrong-door service experiences,&nbsp;while AI accelerates&nbsp;what\u2019s&nbsp;possible. Forrester\u2019s new Industry Cloud evaluation is&nbsp;timely&nbsp;because it looks beyond generic enterprise software categories to assess mission-ready platforms built for government realities: transparency, adaptability, and the ability to modernize with&nbsp;AI-native mission delivery&nbsp;while improving the reliability, responsiveness, and continuity of critical services. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/reprint.forrester.com\/reports\/the-forrester-wavetm-industry-cloud-solutions-for-public-sector-q1-e73ae712\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">Read&nbsp;The Forrester Wave\u2122: Industry Cloud Solutions&nbsp;for&nbsp;Public Sector, Q1 2026<\/a><\/div>\n<\/div>\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2026\/02\/Image_Industry-Cloud-Solutions-For-Public-Sector-Q1-2026_hires-772x1024.webp\" alt=\"The Forrester Wave for Industry Cloud Solutions for Public Sector, Q1 2026\" class=\"wp-image-125092 webp-format\" srcset=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2026\/02\/Image_Industry-Cloud-Solutions-For-Public-Sector-Q1-2026_hires-772x1024.webp 772w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2026\/02\/Image_Industry-Cloud-Solutions-For-Public-Sector-Q1-2026_hires-226x300.webp 226w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2026\/02\/Image_Industry-Cloud-Solutions-For-Public-Sector-Q1-2026_hires-768x1019.webp 768w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2026\/02\/Image_Industry-Cloud-Solutions-For-Public-Sector-Q1-2026_hires-1158x1536.webp 1158w, https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2026\/02\/Image_Industry-Cloud-Solutions-For-Public-Sector-Q1-2026_hires.webp 1240w\" data-orig-src=\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/2026\/02\/Image_Industry-Cloud-Solutions-For-Public-Sector-Q1-2026_hires-772x1024.webp\"><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"industry-clouds-for-public-sector-where-agentic-ai-meets-mission-ready-platforms\">Industry clouds for public sector: Where agentic AI meets mission-ready platforms<\/h2>\n\n\n\n<p>Public sector leaders\u00a0aren\u2019t\u00a0just modernizing apps\u2014they\u2019re modernizing mission delivery. Microsoft empowers government\u00a0mission leaders with\u00a0an\u00a0<a href=\"https:\/\/www.microsoft.com\/en-us\/industry\/government\" target=\"_blank\" rel=\"noreferrer noopener\">agentic AI platform<\/a>: a secure, interoperable foundation where AI can move beyond answering questions to reasoning and acting across workflows\u00a0with the transparency, policy controls, and compliance agencies\u00a0require.\u00a0<\/p>\n\n\n\n<p>At the center is Microsoft\u2019s intelligence layer connecting the two oceans of government data (structured systems of record and unstructured documents, email, and operational knowledge) to close the intelligence gap that holds AI back. Work IQ brings context on how people and teams work across Microsoft 365; Foundry IQ grounds agents in authoritative policies, procedures, and institutional knowledge; and Fabric IQ unifies mission data into consistent meaning so agents can take action with governed, real-time insight. Together with <a href=\"https:\/\/azure.microsoft.com\/en-us\">Microsoft Azure<\/a>, <a href=\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\">Dynamics 365<\/a>, and <a href=\"https:\/\/www.microsoft.com\/en-us\/power-platform\">Power Platform<\/a>, and built-in governance through Microsoft security and compliance, agencies can harness their data, build mission centric agentic AI workflows, and scale agents that deliver outcomes.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deliver constituent service&nbsp;by connecting intake, contact centers, and case work&nbsp;with Copilot and agents that summarize, recommend next steps, and automate routine updates.<\/li>\n\n\n\n<li>Modernize permitting, licensing, and benefits&nbsp;with configurable workflows and low-code automation in Power Platform, grounded in authoritative policy through Foundry IQ.<\/li>\n\n\n\n<li>Strengthen compliance and oversight&nbsp;with governed data, auditable processes, and security controls that help agencies adopt AI responsibly while meeting sovereignty and regulatory requirements.<\/li>\n\n\n\n<li>Coordinate mission operations<strong>&nbsp;<\/strong>across safety, justice, and resilience by unifying signals from people, systems, and knowledge so agents can support faster decisions and cross-agency collaboration.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-government-agencies-value-most-trust-and-measurable-outcomes\">What&nbsp;government agencies&nbsp;value most: Trust and measurable outcomes<\/h2>\n\n\n\n<p>Across government, the signal&nbsp;we\u2019re&nbsp;hearing is consistent: leaders want modernization that earns trust and delivers measurable results fast\u2014without forcing frontline teams to change everything at once. The strongest platforms are the ones that reduce administrative drag, connect data and workflows end to end, and make secure AI usable in the reality of public sector operations.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote blockquote is-layout-flow wp-block-quote blockquote-is-layout-flow\">\n<p>Instead of copying and pasting, I enter information once and it shows up everywhere I need it. We can map our days faster, reduce human error, and get case plans in motion sooner.<\/p>\n\n\n\n<p><em>Jayna White,&nbsp;Subject Matter Expert,&nbsp;<a href=\"https:\/\/www.microsoft.com\/en\/customers\/story\/25302-washington-dc-cfsa-microsoft-copilot-studio\" target=\"_blank\" rel=\"noreferrer noopener\">Washington, DC Child and Family Services Agency (CFSA)<\/a><\/em><\/p>\n<\/blockquote>\n\n\n\n<p>We also hear that AI only becomes transformative in the public sector when it can be deployed in a controlled environment, aligned to existing security protocols, and scaled quickly to the people doing the work.&nbsp;Sandia&nbsp;National Laboratories\u2019 approach reflects a growing pattern: deliver the capabilities of modern models while keeping sensitive work protected within the agency\u2019s boundaries.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote blockquote is-layout-flow wp-block-quote blockquote-is-layout-flow\">\n<p>We wanted the value of popular AI models, but we wanted to deploy that value in a very secure Azure environment. With this tool, we could take a snapshot of each new model released and give that to our employees without having to&nbsp;actually connect&nbsp;to a public model.<\/p>\n\n\n\n<p><em>John Zepper, Information Engineering Executive Director and Chief Information Officer,&nbsp;<a href=\"https:\/\/www.microsoft.com\/en\/customers\/story\/24581-sandia-national-laboratories-azure\" target=\"_blank\" rel=\"noreferrer noopener\">Sandia National Laboratories<\/a><\/em><\/p>\n<\/blockquote>\n\n\n\n<p>Together, these stories highlight the outcomes public sector organizations are prioritizing right now:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Faster, better-informed decisions&nbsp;with unified, person-centric case and mission data.<\/li>\n\n\n\n<li>Real time returned to frontline teams&nbsp;by&nbsp;eliminating&nbsp;re-entry, manual handoffs, and repetitive searches.<\/li>\n\n\n\n<li>Security-first AI adoption&nbsp;that fits government risk frameworks and protects sensitive work.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"extend-mission-outcomes-with-trusted-partners\">Extend mission outcomes with trusted partners<\/h2>\n\n\n\n<p>No single provider solves every government scenario out of the box, so extensibility matters.&nbsp;<\/p>\n\n\n\n<p>Microsoft provides a foundation across cloud, productivity, workflow, data, and AI\u2014while partners add industry depth, localization, implementation services, and specialized workloads (including emergency response and dispatch scenarios).&nbsp;<\/p>\n\n\n\n<p>An open, interoperable posture\u2014aligned to public sector standards\u2014helps agencies avoid scenario-level lock-in while gaining the benefits of a governed platform.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"a-platform-path-to-responsible-ai-modernization\">A&nbsp;platform&nbsp;path to&nbsp;responsible AI modernization<\/h2>\n\n\n\n<p>For government leaders evaluating industry cloud strategies, this recognition is a practical signal:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can pursue&nbsp;AI-enabled modernization responsibly\u2014with trust requirements front and center.&nbsp;<\/li>\n\n\n\n<li>You can adopt a&nbsp;platform approach that scales across agencies and missions, instead of rebuilding the same capabilities program by program.&nbsp;<\/li>\n\n\n\n<li>You can modernize in a way that supports&nbsp;compliance and sovereignty needs, while still enabling interoperability and innovation.&nbsp;<\/li>\n\n\n\n<li>You can choose an approach that supports&nbsp;incremental adoption, meeting agencies where they are\u2014whether starting with productivity and collaboration or expanding into data, low-code workflows, and mission systems.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>We appreciate Forrester\u2019s recognition of Microsoft as a Leader in this inaugural evaluation, and we welcome the ongoing dialogue with public sector leaders on how to modernize services with AI\u2014securely, transparently, and with the trust citizens expect.&nbsp;<\/p>\n\n\n\n<p>To explore the full evaluation, read&nbsp;<em><a href=\"https:\/\/reprint.forrester.com\/reports\/the-forrester-wavetm-industry-cloud-solutions-for-public-sector-q1-e73ae712\/index.html\">The Forrester Wave\u2122: Industry Cloud Solutions For Public Sector, Q1 2026<\/a>.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p><strong>Forrester disclaimer:<\/strong>&nbsp;Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester\u2019s objectivity&nbsp;<a href=\"https:\/\/www.forrester.com\/about-us\/objectivity\/\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft is proud to be named a Leader in\u00a0The Forrester Wave\u2122: Industry Cloud Solutions for Public Sector, Q1 2026.<\/p>\n","protected":false},"author":914,"featured_media":124923,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":["aiblog-content-sync"],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"categories":[1515],"post_tag":[4289,4291,4296],"content-type":[1492],"coauthors":[5039],"class_list":["post-124916","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-government","tag-ai","tag-azure","tag-microsoft-industry-clouds","content-type-news-and-announcements","review-flag-forrester","review-flag-microsofts-microsofts","review-flag-new-1593580249-279"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Microsoft is named a Leader in\u00a0The Forrester Wave\u2122: Industry Cloud Solutions\u00a0For Public Sector, Q1 2026 - Microsoft 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