{"id":2152,"date":"2017-01-12T04:55:14","date_gmt":"2017-01-12T12:55:14","guid":{"rendered":"https:\/\/www.microsoft.com\/industry\/blog\/uncategorized\/engage-your-patients-before-during-and-after-care\/"},"modified":"2023-05-31T16:24:23","modified_gmt":"2023-05-31T23:24:23","slug":"engage-your-patients-before-during-and-after-care","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/healthcare\/2017\/01\/12\/engage-your-patients-before-during-and-after-care\/","title":{"rendered":"Engage your patients before, during, and after care"},"content":{"rendered":"

In the past, patient engagement primarily occurred during care. But now we\u2019re seeing health organizations around the world wanting to engage people along their entire wellness journey\u2014not just when they need treatment, but before and after as well.<\/p>\n

At the HIMSS<\/a> annual conference and exhibition in Orlando, Florida, this February, you\u2019ll get to see examples of how health organizations are innovating with today\u2019s technologies to do so.<\/p>\n

For example, you\u2019ll be able to check out Dartmouth-Hitchcock Health System\u2019s ImagineCare.<\/p>\n

The folks at Dartmouth-Hitchcock asked a fundamental question: How can we shift from a reactive system where people only see health professionals when they\u2019re sick to a proactive system where everyone\u2019s working together to keep people healthy\u2014and out of doctor\u2019s offices and hospitals?<\/p>\n

Their answer? Ever-present healthcare. Nurses and health coaches can track and respond to an individual\u2019s health status in real time using the cloud-based ImagineCare. It harnesses advanced analytics, the Internet of Things, and CRM technologies to enable personalized, proactive patient engagement.<\/p>\n

For instance, when a device reading or some other element of a person\u2019s data exceeds a custom-prescribed threshold, an alert is sent to a nurse, who then reaches out to the individual via phone call, video chat, or secure text.<\/p>\n

When it comes to engaging patients and improving their experience during care, you\u2019ll want to check out what Oneview Healthcare<\/a> is doing.<\/p>\n

With the Oneview Patient Engagement and Clinical Workflow Solution, health organizations can provide patients with a tablet at their bedside that they can use for all kinds of cool stuff\u2014and the tablet screen can be beamed to a TV in the hospital room. Patients can use entertainment apps to watch their favorite TV shows. They can access their doctor\u2019s instructions and multimedia educational content about their condition, and even order food from dietary options that have been designed specifically for them to help their recovery. Plus, from the same tablet, clinicians can access mission-critical hospital tools like electronic health records, MRIs, X-Rays, and real-time location systems.<\/p>\n

At HIMSS17, you can also learn how Children\u2019s Mercy hospital has improved post-discharge engagement to not only save lives, but millions of dollars using simple, inexpensive technology.<\/p>\n

As nurse Lori Erickson writes in her blog<\/a>, since they started using their home-monitoring app<\/a> in March of 2014, none of the babies with single ventricle (SV) heart disease in their Cardiac High Acuity Monitoring Program (CHAMP)<\/a> has died at home during the high-risk period between their first and second surgeries. That\u2019s significant because typically as many as 20 percent of SV infants<\/a> don\u2019t survive this timeframe known as interstage, which is the first four to six months of their life.<\/p>\n

The home monitoring app has also helped Children\u2019s Mercy to massively reduce the cost of care \u2013 so much so that many of the other pediatric cardiology centers in the US are clamoring to get the solution \u2013 and Children\u2019s Mercy is working on helping them.<\/p>\n

The team at Children\u2019s Mercy will be quick to point out that in order to realize the benefits of their home monitoring app, they also needed to make clinical process changes. In other words, technology can empower you to do things in new ways but you need to follow through on doing things in those new ways.<\/p>\n

These are just a few of the clever and innovative solutions people in healthcare are coming up with to engage patients and their families. What\u2019s your story? How are you and your organization using technology to engage people in being healthier? Let us know via email<\/a>, Facebook<\/a>, or Twitter<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

At HIMSS17, you\u2019ll see many examples of how you can engage your patients throughout their wellness journey.<\/p>\n","protected":false},"author":206,"featured_media":10115,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":[],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"categories":[1507,4258],"post_tag":[],"content-type":[1483],"coauthors":[987],"class_list":["post-2152","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-healthcare","category-providers","content-type-thought-leadership"],"yoast_head":"\nEngage your patients before, during, and after care - Microsoft Industry Blogs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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