{"id":64506,"date":"2021-09-30T12:00:53","date_gmt":"2021-09-30T19:00:53","guid":{"rendered":""},"modified":"2023-05-31T16:30:58","modified_gmt":"2023-05-31T23:30:58","slug":"experience-the-next-normal-of-public-services-at-the-idc-digital-summit","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/government\/2021\/09\/30\/experience-the-next-normal-of-public-services-at-the-idc-digital-summit\/","title":{"rendered":"Experience \u201cThe Next Normal of Public Services\u201d at the IDC digital summit"},"content":{"rendered":"

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We live in a changed world. Governments, businesses, and individuals have seen years of digital transformation take place in mere months. Innovative technology can help governments address complex economic, social and sustainability issues. But the scale and pace of this transformation brings new challenges and intensifies inequities in communities around the world.<\/p>\n

As my colleague Jeremy Goldberg points out in this recent blog<\/a>: \u201cOver the past year, government leaders have learned to appreciate strong, resilient digital infrastructure. In 2020, they worked feverishly to build and implement new systems to help meet the demands of COVID-19, from continuity of operations to distribution of social service benefits, and communication with the public about infection and vaccine rates.\u201d<\/p>\n

At Microsoft, we believe that innovation grows not only from technology, but also, from the industries and people that creatively build on this foundation. That is why we support our government customers on their modernization journey. We lean in as a trusted partner to provide the vision and solutions that inspire governments and empower people. We focus on delivering fast, easy-to-use and secure capabilities that help governments meet their mission today and set solid foundations for leaders to solve the challenges of the future.<\/p>\n

On October 27, 2021, Microsoft will be present at the IDC European Government Executive Digital Summit<\/a> as a Platinum partner. The theme at the digital event is the \u201cThe Next Normal of Public Services – Efficient, Trusted, Highly-Responsive, Inclusive, Convenient (ETHIC).\u201d The five keys to unlocking the new ETHIC of public services include immersive citizen experiences, intelligent civil service automation, data-driven policy making and services, agile, hybrid infrastructures and platforms and last, but not least, trusted digital service and data sharing. This is all underpinned by a focus on digital inclusion. In other words, how can governments design more equitable digital serves for their constituents? And how do they empower all to benefit from the digital economy?<\/p>\n

Register to attend<\/a> and swing by the Microsoft digital booth to meet us at the IDC\u00a0European Government Executive Digital summit\u00a0virtual event.<\/p>\n

During this event, you will have an opportunity to engage with Microsoft in several ways:<\/strong><\/p>\n