{"id":929,"date":"2015-03-17T23:11:10","date_gmt":"2015-03-17T23:11:10","guid":{"rendered":""},"modified":"2025-06-30T13:16:13","modified_gmt":"2025-06-30T20:16:13","slug":"improve-access-to-health-services-with-a-no-wrong-door-approach","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/healthcare\/2015\/03\/17\/improve-access-to-health-services-with-a-no-wrong-door-approach\/","title":{"rendered":"Improve access to health services with a \u201cNo Wrong Door\u201d approach"},"content":{"rendered":"\n

People in need of health services through city, county, or local agencies may also be using social services. So health and human services providers want to make sure that intake and referral for health services is streamlined across multiple agencies and departments. The idea being that no matter where people enter the system, they can easily gain access to medical services. This is part of the intention behind the \u201cNo Wrong Door\u201d policy that\u2019s included in the Patient Protection and Affordable Care Act (ACA).<\/p>\n\n\n\n

To accomplish this aim, health and human services providers need to have a 360-degree view of the medical and social services that a person is receiving\u2014or seeking to receive\u2014and connect intake and referral processes across those services. Taking this type of citizen-centric approach simplifies administrative processes that have traditionally required individuals to navigate through a complex environment on their own\u2014often having to complete multiple and sometimes repetitive applications. In other words, it helps provide easier, faster access to health services and enhances customer service for some of the most vulnerable populations.<\/p>\n\n\n\n

To help health and human services providers enable a system with a single point of entry, Microsoft, Mid-America Consulting Group, and VisionWare have partnered to offer an integrated intake and referral solution. It can help city, county, and local agencies ensure that individuals and families seeking healthcare are referred to the appropriate agencies and services.<\/p>\n\n\n\n

The solution provides a single intake application to capture the situational and demographic information needed for most health and social services applications. And it enables a 360-view of service recipients throughout the intake and referral process.<\/p>\n\n\n\n

This can optimize enrollment processes and improve program coordination within and across government and private agencies. Health and human services providers can also gain a clearer understanding of their community\u2019s needs through business intelligence, analysis, and reporting.<\/p>\n\n\n\n

To learn more, you can watch this webinar<\/a> that features Dr. Shadi Roman, COO of Positive Education Program, which provides integrated special education and mental health services as well as early childhood services. He shares practical insight into how the \u201cNo Wrong Door\u201d initiative affects health and human services offerings. Also featured are experts from Microsoft, Mid-America Consulting Group, and VisionWare, who discuss will discuss the PORTICO\u2122 solution that can enable a \u201cNo Wrong Door\u201d strategy.<\/p>\n\n\n\n

And if you have any questions or feedback, please drop us a line via email<\/a>, Facebook<\/a>, or Twitter<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

The idea being that no matter where people enter the system, they can easily gain access to medical services. 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