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Bring your customers into focus with the new Microsoft Customer Experience Platform

Siloed data can make it hard to get a holistic view of your customers and create long-lasting relationships. See how to gain the visibility you need.

Bring your customers into focus with the new Microsoft Customer Experience Platform

Siloed data can make it hard to get a holistic view of your customers and create long-lasting relationships. See how to gain the visibility you need.

Unlock the value of your customer data to create personalized experiences

Deliver more relevant customer engagements and build deeper connections using a platform that puts you in control of your customer data.

Own your customer relationships

Directly connect with your own customers on your own terms with full ownership of data.

Create raving fans

Predict customer intent to deliver the right content in the right channel in the right moment.

Engage in new ways

Deliver connected customer experiences across every touchpoint with AI-orchestrated journeys.

Nurture your customer experience

Nurture your customer experience

The Marketer’s Dilemma

Customer data is an essential resource to any business. So how are you capturing yours? It’s time to talk about data autonomy and how it’s set to change CX as we know it.

See how companies are transforming customer experiences

Creating great experiences

Walgreens Boots Alliance delivers personalized omnichannel healthcare and shopping experiences.

Optimizing ad campaigns

Air France uses the Microsoft Audience Network to reach high-quality audiences and drive profitable bookings.

Create great brand experiences

Campari Group deepened its customer relationships with personalized marketing, sales, and customer service.

Enhancing digital commerce

The Home Depot used PromoteIQ to launch a platform that manages and scales vendor-funded digital marketing.

Personalizing marketing

Chipotle personalizes the customer experience with the help of rich insights.

Discover valuable resources

Data Autonomy: The Key to Digital Marketing Transformation.

Learn how data autonomy is critical to your organization to unify customer experience across channels, drive loyalty, and increase revenue.

The e-book titled Delivering personalized experiences in times of change.

Deliver personalized experiences in times of change

Explore how to get the most out of your customer behavior data and capitalize on every customer interaction.

The e-book titled Elevate Customer Experiences.

Elevate customer experiences

Find out how Microsoft Dynamics 365 Marketing helps you win customers and earn loyalty.

Create valued customer engagements

Learn how organizations are supporting their customers by empowering them to take control of their journey in new and unexpected ways.

Explore products that are part of the Microsoft Customer Experience Platform

Customer data Orchestration Activation

Orchestrate and automate customer journeys

Dynamics 365 Customer Insights

Unify data across the full range of sources to get a single view of customers.

Azure Purview

Maximize the value of your data with a unified data governance solution.

Azure Synapse Analytics

Discover new customer insights by applying custom AI and machine learning models to your data.

Microsoft Clarity

Understand how people are interacting with your website with a free, easy-to-use tool.

Get started with the Microsoft Customer Experience Platform

Contact your account executive to learn more about deploying this end-to-end marketing solution or have a Dynamics 365 expert contact you. Send a request