![\"nurse](\"https:\/\/www.microsoft.com\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/28\/2020\/05\/JuvareCustomerStory_TW_1024x512_Opt2.jpg\")
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One of the major challenges that responders face in an emergency is coordinating information between public, private, and healthcare\u00a0<\/span>organizations<\/span>.\u00a0<\/span>Emergency managers need reliable, up<\/span>–<\/span>to<\/span>–<\/span>date information to\u00a0<\/span>rapidly\u00a0<\/span>deploy resources and make real-time decisions<\/span>\u00a0that can save lives<\/span>\u00a0when\u00a0<\/span>disaster<\/span>\u00a0strikes<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n When it comes to empowering that kind of responsiveness, organizations\u00a0<\/span>depend on<\/span>\u00a0Juvare and their emergency\u00a0<\/span>preparedness and\u00a0<\/span>response platforms.\u00a0<\/span>Juvare has<\/span>\u00a0provided\u00a0<\/span>integral\u00a0<\/span>technology to\u00a0<\/span>support<\/span>\u00a0global crisis response<\/span>\u00a0and management<\/span>\u00a0effort<\/span>s<\/span>\u00a0for every major U.S. emergency in recent history<\/span>, from\u00a0<\/span>COVID-19 to\u00a0<\/span>wildfires<\/span>,\u00a0<\/span>hurricanes<\/span>,<\/span>\u00a0and massive sporting events,\u00a0<\/span>through their\u00a0<\/span>scalable<\/span>\u00a0cloud\u00a0<\/span>solutions<\/span>\u00a0<\/span>called\u00a0<\/span>WebEOC and eICS<\/span>.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n Because hundreds of emergency response organizations rely on\u00a0<\/span>these\u00a0<\/span>solutions,\u00a0<\/span>Juvare<\/span>\u00a0built their software on Azure to support global data access and rapid deployment when and where people needed it the most.\u00a0<\/span>\u00a0<\/span><\/p>\n Cloud infrastructure and emergency response support\u00a0<\/span><\/b>\u00a0<\/span><\/p>\n While Juvare\u00a0<\/span>as a brand\u00a0<\/span>name\u00a0<\/span>has only been in existence<\/span>\u00a0for two years, the core\u00a0<\/span>technology and team<\/span>\u00a0<\/span>have<\/span>\u00a0<\/span>been\u00a0<\/span>leading the<\/span>\u00a0<\/span>emergency management\u00a0<\/span>space\u00a0<\/span>for decades.<\/span>\u00a0Their primary\u00a0<\/span>products<\/span>,\u00a0<\/span>WebEOC<\/span>\u00a0<\/span>and eICS,\u00a0<\/span>serve<\/span>\u00a0as the glue that brings together private businesses<\/span>\u00a0and<\/span>\u00a0public emergency\u00a0<\/span>preparedness and response agencies<\/span>.<\/span>\u00a0<\/span>Both\u00a0<\/span>platforms\u00a0<\/span>have been integral parts of response efforts for some of the most challenging disasters in modern times.<\/span>\u00a0<\/span><\/p>\n For example,\u00a0<\/span>Juvare worked with the state of Florida to prepare for and respond to Hurricane Dorian<\/span>\u00a0during the 2019 hurricane season<\/span>.\u00a0<\/span>Sixty-six<\/span>\u00a0Florida counties used WebEOC to\u00a0<\/span>manage<\/span>\u00a0recovery and response efforts across the state. WebEOC<\/span>\u00a0provided real-time and comprehensive data for emergency responders\u00a0<\/span>to<\/span>\u00a0track the\u00a0<\/span>path of the storm, its impacts,\u00a0<\/span>evacuation\u00a0<\/span>procedures<\/span>,\u00a0<\/span>status of hundreds of shelters<\/span>,<\/span>\u00a0and<\/span>\u00a0thousands of other data points. WebEOC also helped seamlessly<\/span>\u00a0coordinate thousands of resource requests, emergency messages, and citizen calls.\u00a0<\/span>\u00a0<\/span><\/p>\n Juvare has also supplied\u00a0<\/span>its<\/span>\u00a0platforms in\u00a0<\/span>preparedness for<\/span>\u00a0major social events.\u00a0<\/span>Juvare worked closely with Atlanta\u2019s Fulton County EMA during Superbowl LIII to set up incident command posts and provide a common operational picture for all stakeholders at the event.\u00a0<\/span>AFCEMA<\/span>\u00a0used\u00a0<\/span>WebEOC<\/span>\u00a0<\/span>to coordinate\u00a0<\/span>over 50 separate Federal, state, and local agencies in\u00a0<\/span>real-time\u00a0<\/span>to maintain situational awareness to protect an influx of over<\/span>\u00a01 million people\u00a0<\/span>in Atlanta\u00a0<\/span>over a 10-day period.<\/span>\u00a0<\/span><\/p>\n In total, Juvare works with over 600 emergency management agencies around the globe,<\/span>\u00a0more than\u00a0<\/span>50 federal agencies<\/span>,<\/span>\u00a0and\u00a0<\/span>connects more than\u00a0<\/span>3,500 hospitals and public health departments.\u00a0<\/span>\u00a0<\/span><\/p>\n The<\/span>\u00a0key to the\u00a0<\/span>power<\/span>\u00a0<\/span>of WebEOC is its\u00a0<\/span>flexibility<\/span>. According to Josh Byrd, VP of Marketing at Juvare, providing dependability and speed\u00a0<\/span>is<\/span>\u00a0<\/span>critical for their operations. \u201cSpeed, agility, and dependability are vital in emergency situations,\u201d Byrd said. \u201cYou have to have a platform that you can depend on in the worst of times because that\u2019s when emergency managers are called upon to do their best work.\u201d<\/span>\u00a0<\/span><\/p>\n Bryan Kaplan, SVP\/CTO at Juvare,\u00a0<\/span>echoed that sentiment. \u201cWhat we\u2019re striving for is\u00a0<\/span>giving<\/span>\u00a0<\/span>our clients<\/span>\u00a0the ability and stability to operate, no matter what the crisis or emergency circumstances are<\/span>,\u201d he said, \u201cbut\u00a0<\/span>in emergencies, it\u2019s critical that they can operate effectively and efficiently which requires peak performance in less than ideal conditions. Azure helps us do that at\u00a0<\/span>scale and with elastic<\/span>\u00a0capacity<\/span>.\u201d<\/span>\u00a0<\/span><\/p>\n Their\u00a0<\/span>global clients often\u00a0<\/span>ha<\/span>ve<\/span>\u00a0<\/span>geographic data restrictions<\/span>, so Juvare<\/span>\u00a0need<\/span>ed<\/span>\u00a0a cloud solution that could serve their<\/span>\u00a0solutions<\/span>\u00a0from one place. Azure\u2019s global access gave them the flexibility\u00a0<\/span>required for that task. Likewise, using Azure SQL and elastic pools\u00a0<\/span>provided\u00a0<\/span>the capability to adapt to the unique needs of their clients without compromising or disrupting service.\u00a0<\/span>\u00a0<\/span><\/p>\n With solutions built on agile cloud technology, Juvare\u2019s clients\u00a0<\/span>are<\/span>\u00a0<\/span>better\u00a0<\/span>prepared to\u00a0<\/span>respond to the demands of a crisis across multiple sectors. According to Kaplan, Juvare can onboard clients to their platform within a day, something that they couldn\u2019t do without Azure cloud capabilities. They can also<\/span>\u00a0<\/span>deploy dashboards built around specific data points and emergency contexts so that responders are accessing information and making informed decisions as soon as possible.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n Conclusion<\/span><\/b>\u00a0<\/span><\/p>\n As global emergencies and health crises\u00a0<\/span>continue to\u00a0<\/span>challenge local,\u00a0<\/span>regional, and national communities, the\u00a0<\/span>solutions<\/span>\u00a0<\/span>needed to face those challenges need to evolve. Juvare\u00a0<\/span>is in the business of<\/span>\u00a0innovating emergency response with cloud-based solutions that have been at the forefront of some of the biggest crises of the past decade.\u00a0<\/span>Cloud platforms like Azure provide the resiliency and scalability that response efforts call for so that people and resources get where they need when they are needed.\u00a0<\/span><\/p>\n <\/p>\n