Microsoft Cloud for Retail

Connect your customers, your people, and your data.

Accelerate business growth with a solution tailored for retailers

Reimagine retail and deliver seamless experiences across the end-to-end shopper journey with Microsoft Cloud for Retail.

Maximize the value of your data Elevate the shopping experience Build a real-time, sustainable supply chain Empower the store associate

Maximize the value of your data

Get more customer insights and value from your data by unifying data sources across the shopper journey to create a holistic view of the customer.

Overview
Guided Tour

Capabilities

Microsoft Cloud for Retail

Get a holistic view of your customers

Gain valuable consumer insights across the entire shopper journey.

Clear customer view

Uncover real-time customer insights and deliver unmatched omnichannel experiences with world-class AI and analytics.

Gain customer insights across all channels

Uncover omnichannel insights with advanced analytics.

Connected data for real-time insights

Elevate customer experiences with an analytics service that brings together data integration, enterprise data warehousing, and big data analytics.

Online shopper behavior insights

See what your e-commerce customers want—and understand how they’re using your website.

Clear customer view

Uncover real-time customer insights and deliver unmatched omnichannel experiences with world-class AI and analytics.

Help protect your revenue and customers

Use adaptive AI to identify patterns and help combat payment fraud, bots, account takeovers, and returns and discount fraud.

Smart fraud protection

Help protect your revenue and your retail customers with adaptive AI.

Generate a high-margin revenue stream

Boost ad revenue using your first-party shopper data.

Marketing automation for e-commerce

Generate ad revenue by enabling trusted brand partners to promote products on your digital channels.

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See how organizations are reimagining retail

Supporting app development

H&M Group inspires citizen developers to create thousands of Power Platform solutions while maintaining security and governance.

Reducing costs to invest in the future

British fashion and cosmetics digital retailer ASOS uses a variety of Azure tools to save 25 to 40 percent through cloud cost optimization.

Trimming audit times

Walgreens Boots Alliance uses Microsoft Power Platform to reduce in-store audit times by 75 percent.

Microsoft Cloud for Retail

Contact your account executive to get started with Microsoft Cloud for Retail.*

Microsoft Cloud for Retail includes:

  • Retail-specific configurations, connectors, and applications
  • Technical support, including unlimited 24/7 access to technical resources
  • Access to our extensive, experienced retail partner ecosystem

 

*See terms and conditions

Discover valuable resources

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Reimagine consumer wellness

Learn how to deliver better care for everyone with Microsoft Cloud for Retail and Microsoft Cloud for Healthcare.

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Discover transformations in retail and healthcare

Find out how changing consumer expectations present valuable opportunities for retailers and healthcare providers. 

Stay informed about Microsoft Cloud for Retail

Sign up to receive emails about Microsoft retail technology.

*The Microsoft Retail Cloud Add-On Service Specific Terms explain your and Microsoft’s rights and obligations with respect to regulatory compliance standards for Customer Data and Non-Microsoft Product Data solely in connection with your use of the Microsoft Retail Cloud Add-On. The qualifying license terms for Microsoft 365/Office 365, Dynamics 365, Power Platform, and Azure are found in the Product Terms and the Microsoft Privacy Statement and are a prerequisite to your use of the Retail Cloud Add-On SKU.

You can learn more about Microsoft’s commitments to Retail compliance, data protection and privacy by visiting our compliance documentation and the Trust Center.