Benefits of a modern customer experience
Increase engagement with your brand
Connected marketing, sales, service, and content management systems provide a unified customer profile and customer insights that are shared among stakeholders to deliver consistent, engaging customer experiences.
Deliver personalized experiences
Integrated systems enable your teams to use data and insights for better personalization and sales-stage progression.
Tailor content across social channels
Social media management is unified within and between CRM, CMS, and analytics solutions, offering a single interface to holistically track and act on insights to tailor personalized content across multiple social channels.
See how our customers are modernizing the retail experience
"Sitecore’s experience platform provides a robust and scalable central framework for all our brands, regions and countries.”
—Jean-Christophe Sautory, Chief Information Officer, L’Oréal S.A
"Our focus is fully on creating extraordinary experiences for our customers wherever we meet them.”
—Line Bering Larsen, International Marketing & Omnichannel Director, Bolia.com