Boldly leading the digital business
Core Services Engineering and Operations (CSEO) is reshaping Microsoft for the future.
Today’s IT organizations are in for the adventure of a lifetime. Digital business transformation, undertaken thoughtfully, brings with it profound gains: deeper customer engagement, optimized operations, more empowered teams, and differentiated, predictive offerings. Every industry and institution must evolve their business and technology landscape to address new competitive forces and create new value; Microsoft is no different. The Core Services Engineering and Operations organization is deeply invested in helping the company transition to digital-first approaches to our products, our business models, how we work, and our internal operations.
Microsoft turns off aging PBX phone platform, completes move to Microsoft Teams
Microsoft is moving on from its legacy PBX telecommunications platform to Microsoft Teams for calling, messaging, and meetings, and to third-party vendors for specialty services like fire alarms, faxing, and calling customer service.
IT professionals embody the power of digital transformation
Looking ahead to the possibilities of a cloud-connected future, would IT departments be able to keep pace—or would they survive at all—once computing had moved to the cloud?