Dwight Jones, Senior IT Service Manager, discusses how Microsoft IT is making the transition to Skype for Business—unified communications in the cloud. He shares how we reconciled Microsoft Lync and other technologies to become Skype for Business, and how we’re listening to our users to drive service improvements, increase call quality, and optimize the user experience.


You might also be interested in

IT expert roundtable: Transitioning from Skype for Business to Microsoft Teams
May 03, 2019

IT expert roundtable: Transitioning from Skype for Business to Microsoft Teams

Watch webinar
Deploying and managing Microsoft 365
April 02, 2019

Deploying and managing Microsoft 365

Learn more
Preparing your organization for a seamless Office 365 deployment
April 02, 2019

Preparing your organization for a seamless Office 365 deployment

Learn more
Microsoft Teams keeps employees connected during epic snow event
February 19, 2019

Microsoft Teams keeps employees connected during epic snow event

Read blog