Customer Service Engineer Apprenticeship

As the COVID-19 situation continues to evolve, the Microsoft Leap Apprenticeship Program is following Microsoft company guidance to make decisions about events and in-person learning. All cohorts in the United States will be virtual until further notice. Cohorts outside of the United States will be virtual or in-person based on local state and country guidance. Please note that people who have roles that are essential will be onsite. Please follow us on our Microsoft Leap Apprenticeship Program LinkedIn page for any upcoming cohort updates.

NOTE: These cohort training programs occur in Nigeria and are only open to Nigerian citizens who reside within Nigeria.

Customer Service Engineers work on a team to build custom solutions for our customers that solve their unique challenges. This requires learning how to extend or push products into new territory, create new ways of linking information and data, and learn how to solve problems.

For those interested in applying to the Customer Service Engineer Apprenticeship program with the Leap Program, please select a location below to see the specific eligibility requirements.

Upcoming Cohort Information

Cohort dates: March 22, 2021 – August 20, 2021 – Part-time

Nairobi, Kenya

  • Application portal opens January 12, 2021 at 12:00 AM UTC
  • Application portal closes February 27, 2021 at 12:00 AM UTC 
  • Senior Software Engineer
  • Online only – classroom online and apprenticeship online
  • Part-time: 5 – 7 PM every Monday, Wednesday, and Friday & 9 AM – 4 PM every Saturday
  • See eligibility requirements below

Note: if a location and pathway combination is not specifically listed, then there are no open cohort application dates officially announced for that location and pathway combination. Follow us on LinkedIn for updates.

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