Customer Service Engineering

COVID-19 Update:
As the COVID-19 situation continues to evolve, the Leap Program is following Microsoft company guidance to make decisions about events and in-person learning. Microsoft is committed to supporting Leap Program apprenticeships. We’re actively monitoring the progress of the COVID-19 situation, and its impact to our sponsorships, cohort dates, and apprenticeship interviews. Please follow us on our Leap Program LinkedIn page for any upcoming cohort updates. We apologize for the delay and will provide dates as soon as we’re able.

Thank you for your continued patience and understanding.

NOTE: These cohort training programs occur in Nigeria and are only open to Nigerian citizens who reside within Nigeria.

As a Customer Service Engineer, you’ll work on a team to build custom solutions for our customers that solve their unique challenges. You’ll learn how to extend or push products into new territory, create new ways of linking information and data, and learn how to solve problems.

Customer Service Engineering Apprenticeship

Those applying to the Customer Service Engineering Apprenticeship program with the Leap Program should have completed and/or graduated from their studies more than six months prior to their application, and have completed National Youth Corp Service (NYSC). You must also be a citizen of Nigeria to qualify. Additional eligibility requirements include:

  • Completed National Youth Service Corps obligation  
  • Excellent communication skills
  • Strong analytical and problem-solving skills
  • Completed a coding boot camp or online training (self-taught)
  • Effective communication and collaboration skills
  • Working experience
  • Previous professional work experience (tech or non-tech industry)

Ready to Apply?

Be sure your application is complete before submitting.

Read through the entire application process to make sure things are in order and that you understand what is expected of applicants and participants. Performing Quality Assurance (QA) on your application is a good first step in pursuing a tech role!

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