Course 50042A: Preparing for the Microsoft Certified Application Specialist Exam in Microsoft Office Outlook 2007

Type: Course
Audience(s):information workers
Technology:Microsoft Office system
This Revision:A
Delivery method:
Instructor-led (classroom)
Length:1 day

First published:

10 September 2007
About this course
Please note: Effective June 1, 2010 Microsoft Certified Application Specialist (MCAS) is now known as Microsoft Office Specialist (MOS). Click here for more information about this recent change.

Elements of this syllabus are subject to change.
This one-day instructor-led course provides students with an overview of the Microsoft Office Outlook 2007 features and functions that pertain to the objectives of the corresponding Microsoft Business Certification credential.
Audience profile
This course is intended for both novice and experienced information workers who want to learn about the new features of Outlook 2007.
At course completion
After completing this course, students will be able to:
  • Send, receive, organize, and archive e-mail messages.
  • Send documents, spreadsheets, graphics, and other files as message attachments and preview attachments received from other people.
  • Schedule events, appointments, and meetings; invite attendees; and reserve conference rooms, projectors, and other managed resources.
  • View upcoming appointments and tasks and receive reminders for them.
  • Store contact information in a transferable format that easily interacts with the e-mail system.
  • Store random bits of information.
  • Organize and easily locate information in messages, attachments, calendars, contacts, and tasks.
Course details
Course OutlineModule 1: Getting Started with Outlook 2007
This module explains how to configure Outlook to connect to different types of e-mail accounts, create additional Outlook profiles, and personalize an Outlook workspace.
  • Connecting to Your Primary E-Mail Account
  • Troubleshooting the Startup Wizard
  • Connecting to Additional E-Mail Accounts
  • Personalizing Your Outlook Workspace
  • Exploring the Advanced Toolbar
After completing this module, students will be able to:
  • Connect to a primary e-mail account.
  • Troubleshoot the Startup wizard
  • Connect to additional e-mail accounts.
  • Create additional Outlook profiles.
  • Personalize an Outlook workspace.
  • Explore the Advanced toolbar.
Module 2: Managing Contact Information
This module explains how to create contact records, how to organize contacts by using color categories, and how to create an address book.
  • Working in the Contact Window
  • Saving and Updating Contact Information
  • Organizing Contacts by Using Color Categories
  • Creating a Distribution List
  • Personalizing an Electronic Business Card
  • Creating an Additional Address Book
  • Displaying Different Views of Contact Information
  • Quickly Locating Contact Information
  • Printing Contact Information
  • Key Points
After completing this module, students will be able to:
  • Work in the contact window.
  • Save and update contact information.
  • Organize contacts by using color categories.
  • Create an address book and a distribution list.
  • Personalize an electronic business card.
  • Display different views of contact information.
  • Locate and print contact information.
Module 3: Sending E-Mail Messages
This module explains how to create and send messages, how to use the various ways to address messages to recipients, and how to send messages with and without attachments.
  • Working in the Message Window
  • Creating and Sending Messages
  • Attaching Files to Messages
  • Creating and Formatting Business Graphics
  • Personalizing the Appearance of Messages
  • Adding Signatures to Messages Automatically
  • Key Points
After completing this module, students will be able to:
  • Work in the message window.
  • Create and send messages.
  • Attach files to messages.
  • Create and format business graphics.
  • Personalize the appearance of messages.
  • Add signatures to messages automatically.
Module 4: Handling E-Mail Messages
This module explains how to receive, view, respond to, and process e-mail messages.
  • Viewing Messages and Message Attachments
  • Replying to and Forwarding Messages
  • Working with New Mail Notifications
  • Creating a Task or an Appointment from a Message
  • Printing Messages
  • Key Points
After completing this module, students will be able to:
  • View messages and message attachments.
  • Reply to and forward messages.
  • Work with new mail notifications.
  • Create a task or an appointment from a message.
  • Print messages.
Module 5: Managing Your Inbox
This module explains how to filter and find messages by using Instant Search, how to display messages in the Inbox in a variety of arrangements, and how to use search folders.
  • Quickly Locating Messages
  • Arranging Messages in Different Ways
  • Organizing Messages by Using Color Categories
  • Organizing Messages in Folders
  • Archiving Messages
  • Key Points
After completing this module, students will be able to:
  • Quickly locate messages.
  • Arrange messages in different ways.
  • Organize messages by using color categories.
  • Organize messages in folders.
  • Archive messages.
Module 6: Managing Appointments, Events, and Meetings
This module explains how to record different types of information in the Outlook calendar, scheduling an appointment and an event on your own calendar and then scheduling a meeting with another person.
  • Working in the Calendar Item Windows
  • Scheduling and Changing Appointments
  • Scheduling and Changing Events
  • Scheduling, Updating, and Canceling Meetings
  • Responding to Meeting Requests
  • Key Points
After completing this module, students will be able to:
  • Work in the calendar item windows.
  • Schedule and change appointments and events.
  • Schedule, update, and cancel meetings.
Module 7: Managing Your Calendar
This module explains the different ways to display calendar information, print calendars, and attach calendar information to an e-mail message.
  • Displaying Different Views of a Calendar
  • Defining Your Available Time
  • Configuring Outlook for Multiple Time Zones
  • Printing a Calendar
  • Sending Calendar Information in an E-Mail Message
  • Linking to an Internet Calendar
  • Working with Multiple Calendars
  • Key Points
After completing this module, students will be able to:
  • Display different views of a calendar.
  • Define available time.
  • Configure Outlook for multiple time zones.
  • Print a calendar.
  • Send calendar information in an e-mail message.
  • Link to an Internet calendar.
  • Work with multiple calendars.
Module 8: Tracking Tasks
This module explains the different ways of arranging, organizing, and locating tasks; creating tasks from scratch; and removing tasks from the list by marking them as complete or deleting them.
  • Working in the Task Window
  • Displaying Different Views of Tasks
  • Creating and Updating Tasks
  • Managing Task Assignments
  • Removing Tasks from Your Task List
  • Key Points
After completing this module, students will be able to:
  • Work in the task window.
  • Display different views of tasks.
  • Create and update tasks.
  • Manage task assignments.
  • Remove tasks from the task list.
Module 9: Gathering Information
This module explains how to subscribe to a news feed and how to participate in a newsgroup from Outlook.
  • Subscribing to RSS Feeds
  • Participating in Newsgroups
  • Recording Information by Using Notes
  • Linking Notes to Contacts
  • Sharing Notes
  • Key Points
After completing this module, students will be able to:
  • Subscribe to RSS feeds.
  • Participate in newsgroups.
  • Record information by using notes.
  • Link notes to contacts.
  • Share notes.
Module 10: Collaborating with Other People
This module explains how to share an Outlook folder containing calendar, e-mail, or other items with another person.
  • Sharing Your Folders with Other People
  • Accessing Other People's Folders
  • Creating a Document Workspace from Outlook
  • Working Offline with Document Library Contents
  • Connecting to a Microsoft SharePoint Calendar
  • Key Points
After completing this module, students will be able to:
  • Share folders with other people.
  • Access other people's folders.
  • Create a document workspace from Outlook.
  • Work offline with document library contents.
  • Connect to a SharePoint calendar.
Module 11: Working Away from Your Office
This module explains how to work remotely by accessing an Exchange Server account when the computer is not connected directly to your organization's network and how to ensure that you have up-to-date information when working offline.
  • Connecting Outlook to Your Server from a Remote Location
  • Working with Outlook Items While Offline
  • Automatically Responding to Messages
  • Key Points
After completing this module, students will be able to:
  • Connect Outlook to the server from a remote location.
  • Work with Outlook items while offline.
  • Automatically respond to messages.
Module 12: Customizing and Configuring Outlook
This module explains how to maintain information in Outlook in a secure and organized fashion.
  • Making Favorite Outlook commands Easily Accessible
  • Personalizing Your Office and Outlook Settings
  • Creating Rules to Process Messages
  • Storing E-Mail Messages on Your Computer
  • Securing Your E-Mail
  • Blocking Unwanted Messages
  • Specifying Advanced E-Mail Options
  • Key Points
After completing this module, students will be able to:
  • Make favorite Outlook command easily accessible.
  • Personalize the Office and Outlook settings.
  • Create rules to process messages.
  • Store e-mail messages on the computer.
  • Secure e-mail.
  • Block unwanted messages.
  • Specify advanced e-mail options.
Before attending this course, students must have:
  • Basic computer knowledge.

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