Course 50536A: Learn Microsoft Outlook 2010 Step by Step, Level 2

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Anytime accessNo
Anywhere access to recorded instructorNo
Microsoft official training contentYes
In-depth trainingYes
Hands-on labs No
SATV redemption No
Ask instructor questions in personYes
Attend live class in personYes
Attend live class remotelyYes
Time commitment
About this course
Type: Course
Audience(s):Information Workers
This Revision:A
Delivery method:
Instructor-led (classroom)
Length:1 day

First published:

03 June 2011
About this course
This one-day instructor-led course provides students with more advanced skills for managing e-mail, schedules, and contacts.
Audience profile
This course is intended for information workers who want to learn intermediate-level Outlook 2010 skills.
At course completion
After completing this course, students will be able to:
  • Work with Conversation view.
  • Arrange messages in different ways.
  • Organize Outlook items by using color categories.
  • Organize messages in folders.
  • Manage messages by using Quick Steps.
  • Quickly locate messages.
  • Print messages.
  • Delete messages.
  • Define your available time.
  • Configure time zones.
  • Work with multiple calendars.
  • Share calendar information.
  • Print a calendar.
  • Create additional address books.
  • Import and export contact records.
  • Create contact groups.
  • Quickly locate contact information.
  • Personalize electronic business cards.
  • Personalize the appearance of message text.
  • Embed and modify images.
  • Create and format business graphics.
  • Change message settings and delivery options.
Course details
Course OutlineModule 1: Organize Your Inbox
This module explains how to use conversation view to group messages with the same subject, organize messages by color categories and by moving them to folders within your inbox, use the Search feature to filter and find messages, use Search folders, use built-in Quick Steps, and print messages.
  • Working with Conversation View
  • Arranging Messages in Different Ways
  • Organizing Outlook Items by Using Color Categories
  • Organizing Messages in Folders
  • Managing Messages by Using Quick Steps
  • Quickly Locating Messages
  • Printing Messages
  • Deleting Messages
Lab : Arranging Messages in Different WaysLab : Organizing Outlook Items by Using Color CategoriesLab : Organizing Messages in FoldersLab : Managing Messages by Using Quick StepsLab : Quickly Locating MessagesLab : Printing Messages
After completing this module, students will be able to:
  • Locate different levels of messages in a series.
  • Change the arrangement, sort order, and grouping of messages in your Inbox.
  • Filter the Inbox to display only specific messages.
  • Create and modify categories.
  • Create a folder structure in which to store messages.
  • Perform multiple tasks on messages using Quick Steps.
  • Locate messages by using Instant Search.
  • Preview a message before printing it.
Module 2: Manage Your Calendar
This module explains how to set up Outlook to display your work week, configure Outlook for multiple time zones, view more than one calendar, share calendar information, and print calendars.
  • Defining Your Available Time
  • Configuring Time Zones
  • Working with Multiple Calendars
  • Sharing Calendar Information
  • Printing a Calendar
Lab : Working with Multiple CalendarsLab : Sharing Calendar InformationLab : Printing a Calendar
After completing this module, students will be able to:
  • Set up a typical work week in your calendar.
  • Set up your calendar to display a different time zone.
  • Display additional calendars.
  • Send, share, and publish calendar information.
Module 3: Work with Your Contact List
This module explains how to organize your address book, import contact records into custom address books, and then export a subset of the records. It also describes how to use the Search feature and the Search contextual tab, and how to personalize an electronic business card.
  • Creating Additional Address Books
  • Importing and Exporting Contact Records
  • Creating Contact Groups
  • Quickly Locating Contact Information
  • Personalizing Electronic Business Cards
Lab : Creating Additional Address BooksLab : Importing and Exporting Contact RecordsLab : Creating Contact GroupsLab : Quickly Locating Contact InformationLab : Personalizing Electronic Business Cards
After completing this module, students will be able to:
  • Move existing contact records into a new address book.
  • Import contact records from external files into your address book.
  • Create a contact records file that other Outlook users can import.
  • Use a contact group to send mail to a specific group of people.
  • Locate specific contact records.
  • Modify a business card associated with a contact record.
Module 4: Enhance Message Content
This module explains how to customize the appearance of messages, add images to a message, create and format business graphics, and change message settings and delivery options.
  • Personalizing the Appearance of Message Text
  • Embedding and Modifying Images
  • Creating and Formatting Business Graphics
  • Changing Message Settings and Delivery Options
Lab : Personalizing the Appearance of Message TextLab : Embedding and Modifying ImagesLab : Creating and Formatting Business Graphics
After completing this module, students will be able to:
  • Apply formatting to message text.
  • Automatically insert an e-mail signature in outgoing messages.
  • Insert pictures, Clip Art, and shapes in messages.
  • Modify an inserted picture using Picture Tool commands.
  • Create a diagram with SmartArt.
Before attending this course, students must have:
  • Basic computer knowledge.
  • Basic file-management skills.
  • Basic knowledge of the Outlook interface and Outlook item creation.

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