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Microsoft Certified: Dynamics 365 Fundamentals

Prove that you understand Microsoft Dynamics 365; the Power Platform; cloud concepts; licensing, onboarding, and support; and deployment and release options.

Required exam: Exam MB-900

Skills measured

Understand Dynamics 365

Understand apps for customer engagement

  • Microsoft Dynamics 365 for Sales
  • Microsoft Dynamics 365 for Customer Service
  • Microsoft Dynamics 365 for Field Service
  • Microsoft Dynamics 365 for Project Service Automation
  • Microsoft Dynamics 365 for Marketing

Understand apps for unified operations

  • Microsoft Dynamics 365 for Finance and Operations
  • Microsoft Dynamics 365 for Talent
  • Microsoft Dynamics 365 for Retail
  • Microsoft Dynamics 365 for Business Central

Understand power platform

  • Common Data Service (CDS)
  • Common Data Model (CDM)
  • PowerApps
  • Flow

Understand application basics

  • infrastructure stack
  • solutions basics
  • business applications terminology
  • scenarios of business applications in action

Understand cloud concepts

Understand cloud architecture

  • cloud computing overview
  • Microsoft Azure
  • and utilize cloud-based apps

Compare different types of cloud services available

  • Infrastructure as a Service (IaaS)
  • Platform as a Service (PaaS)
  • Software as a Service (SaaS)
  • and hybrid, public, private, or government

Compare cloud offerings with corresponding on-premises offerings

  • when to use on-premises vs. cloud
  • explore the stack
  • examine cost options

Understand deployments and releases

Compare different types of deployments

  • application life cycle
  • online deployment
  • and on-premises deployment

Compare different types of releases

  • private preview
  • public preview
  • general availability
  • and hybrid, public, private, or government

Understand role-based security model

  • security model
  • manage security
  • determine roles
  • implement role based security
  • and manage teams

Understand GDPR

  • describe GDPR and understand how Microsoft Dynamics 365 addresses and supports GDPR

Understand licensing, onboarding, and support

Understand licensing options

  • licensing types
  • and choosing the right licensing options

Describe setup and support options

  • trials
  • FastTrack
  • support offerings
  • and training offerings

Prepare for certification

Self-paced

Free
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Instructor-led

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Exam MB-900

Exam MB-900: Microsoft Dynamics 365 Fundamentals

Languages: English

This exam measures your ability to understand Microsoft Dynamics 365; the Power Platform; cloud concepts; licensing, onboarding, and support; and deployment and release options. Learn more.

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