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  • Published:
    January 15, 2013
  • Languages:
    English, Chinese (Simplified), French, German, Japanese, Portuguese (Brazil)
  • Audiences:
    IT professionals
  • Technology:
    Microsoft Exchange Server 2013
  • Credit toward certification:

Core Solutions of Microsoft Exchange Server 2013

This exam has been retired

For currently available options, please see the Microsoft Certification exam list.

Core Solutions of Exchange Server 2013 Jump Start

Core Solutions of Exchange Server 2013 Jump Start

Skills measured

This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

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Starting July 2014, the questions on this exam include content covering Microsoft Exchange Server 2013 Service Pack 1.

Note: There are exam updates effective as of November 10, 2017. To learn more about these changes and how they affect the skills measured, please download and review the Exam 341 change document.

Install, Configure, and Manage the Mailbox Role (20-25%)
  • Plan the mailbox role
    • Plan for database size and storage performance requirements; plan for virtualization requirements and scenarios; plan mailbox role capacity and placement; design public folder placement strategy; validate storage by running JetStress
  • Configure and manage the mailbox role
    • Create and configure Offline Address Book (OAB); create and configure public folders; deploy mailbox server roles; design and create hierarchical address lists
  • Deploy and manage high availability solutions for the mailbox role
    • Create and configure a Database Availability Group (DAG); identify failure domains; manage DAG networks; configure proper placement of a file share witness; manage mailbox database copies; Configure AutoReSeed for DAG
  • Monitor and troubleshoot the mailbox role
    • Troubleshoot database replication and replay; troubleshoot database copy activation; troubleshoot mailbox role performance; troubleshoot database failures; monitor database replication and content indexing
  • Develop backup and recovery solutions for the mailbox role and public folders
    • Manage lagged copies; determine most appropriate backup solution/strategy; perform a dial tone restore; perform item-level recovery; recover the public folder hierarchy; recover a mailbox server role
  • Create and configure mail-enabled objects
    • Configure resource mailboxes and scheduling; configure team mailboxes; configure distribution lists; configure moderation; configure a linked mailbox
  • Manage mail-enabled object permissions
    • Configure mailbox folder permissions; configure mailbox permissions; set up room mailbox delegates; set up team mailbox membership; set up auto-mapping; determine when to use Send As and Send On Behalf permissions

Preparation resources

Plan, Install, Configure, and Manage Client Access (20-25%)
  • Plan, deploy, and manage a Client Access Server (CAS)
    • Design to account for differences between legacy CAS and Exchange 2013 CAS; configure Office Online application integration; plan for Outlook Anywhere; configure address book policies; plan to implement Kerberos authentication; plan for Outlook MAPI over HTTP
  • Plan and configure namespaces and client services
    • Design namespaces for client connectivity; configure URLs; plan for certificates; configure authentication methods; implement auto-discover for a given namespace; Implement Integration with SFB/Lync
  • Deploy and manage mobility solutions
    • Deploy Outlook on the web for devices; Deploy Outlook for Mobile Devices; configure Outlook on the web policies; configure Microsoft ActiveSync policies; configure Allow Block Quarantine (ABQ); deploy and manage Office Apps
  • Implement load balancing
    • Configure namespace load balancing; configure Session Initiation Protocol (SIP) load balancing; plan for differences between layer seven and layer four load balancing methods; configure Windows Network Load Balancing (WNLB)
  • Troubleshoot client connectivity
    • Troubleshoot Outlook Anywhere connectivity; Troubleshoot Outlook MAPI over HTTP connectivity; troubleshoot POP/IMAP; troubleshoot authentication; troubleshoot web services; troubleshoot AutoDiscover; troubleshoot mobile devices; troubleshoot Mobile Apps
Plan, Install, Configure, and Manage Transport (20-25%)
  • Plan a high availability solution for common scenarios
    • Set up redundancy for intra-site scenarios: plan for Safety Net; plan for shadow redundancy; plan for redundant MX records
  • Design a transport solution
    • Design inter-site mail flow; design inter-org mail flow; plan for Domain Secure/TLS; design Edge transport; design message hygiene solutions; design shared namespace scenarios
  • Configure and manage transport
    • Configure Edge servers; configure Send/Receive connectors; configure transport rules; configure accepted domains; configure email policies; configure Address Rewriting
  • Troubleshoot and monitor transport
    • Interpret message tracking logs and protocol logs; troubleshoot a shared namespace environment; troubleshoot SMTP mail flow; given a failure scenario, predict mail flow and identify how to recover; troubleshoot Domain Secure/TLS; troubleshoot the new transport architecture
  • Configure and manage hygiene
    • Manage content filtering; manage recipient filtering; manage SenderID; manage connection filtering; manage Spam Confidence Level (SCL) thresholds; manage anti-malware
Design and Manage an Exchange Infrastructure (20-25%)
  • Plan for impact of Exchange on Active Directory Domain services
    • Plan the number of domain controllers; plan placement of Global Catalog (GC); determine DNS changes required for Exchange; prepare domains for Exchange; evaluate impact of schema changes required for Exchange; plan around Active Directory site topology
  • Administer Exchange Workload Management
    • Monitor system workload events; monitor user workload events; manage workload throttling settings
  • Plan and manage Role Based Access Control (RBAC)
    • Determine appropriate RBAC roles and cmdlets; limit administration using existing role groups; evaluate differences between RBAC and Active Directory split permissions; configure a custom-scoped role group; configure delegated setup
  • Design an appropriate Exchange solution for a given SLA
    • Plan for updates; plan for change management; design a virtualization solution; design a solution that meets SLA requirements around scheduled downtime; design a solution that meets SLA requirements around RPO/RTO; design a solution that meets SLA requirements around message delivery

Preparation options

Instructor-led training
Exam prep video

Microsoft Certification PREP Talk: Exam 341

In this episode of Prep tips from certification experts, James Seymour, Certification Planner, and Martin Coetzer, Certification Planner, discuss the relevancy of the skills being measured on Exam 341.

Practice test
From the community

Exam Ref 70-341: Core Solutions of Microsoft Exchange Server 2013 (MCSE)
Published: April 27, 2015

Prepare for Microsoft Exam 70-341 and sharpen your real-world mastery of the skills needed to deliver effective Microsoft Exchange Server 2013 solutions. Designed for experienced IT pros ready to advance their status, this book focuses on the critical-thinking and decision-making acumen needed for success at the MCSE level.

Buy this book at the Microsoft Press Store

Who should take this exam?

Candidates for this exam are senior administrators who act as the technical lead over a team of administrators. Candidates serve as a third level of support between the Exchange Recipient Administrator and the Exchange Server Administrator.

Candidates should have a minimum of three years of experience managing Exchange servers and Exchange messaging in an enterprise environment.

More information about exams

Preparing for an exam

We recommend that you review this exam preparation guide in its entirety and familiarize yourself with the resources on this website before you schedule your exam. See the Microsoft Certification exam overview for information about registration, videos of typical exam question formats, and other preparation resources. For information on exam policies and scoring, see the Microsoft Certification exam policies and FAQs.


This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format. To help you prepare for this exam, Microsoft recommends that you have hands-on experience with the product and that you use the specified training resources. These training resources do not necessarily cover all topics listed in the "Skills measured" section.