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Exam
70-347

Microsoft Office 365 logo

  • Published:
    February 17, 2014
  • Languages:
    English, Chinese (Simplified), French, German, Japanese, Portuguese (Brazil), Spanish
  • Audiences:
    IT professionals
  • Technology:
    Office 365
  • Credit toward certification:
    MCP, MCSA

Enabling Office 365 Services

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70-347: Enabling Office 365 Services

Skills measured

This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

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As of June 30, 2016, this exam includes content covering the latest updates and features of Office 365. To learn more about these changes and how they affect the skills measured, please download and review the Exam 70-347 change document.

Manage clients and end-user devices (20–25%)
  • Manage user-driven client deployments
    • Restrict self-provisioning of Office 365 ProPlus, Windows Store Apps and Mobile Apps, activation/revoke activation, and Office for Mac
  • Manage IT deployments of Office 365 ProPlus
    • Manage deployment, manage streaming updates, manage deployments using the Office deployment tool, customize deployment
  • Set up telemetry and reporting
    • Enable telemetry through Group Policy, set up telemetry service, interpret issues reported by telemetry dashboard, deploy telemetry agents to legacy Office clients
  • Plan for Office clients
    • Configure Outlook, Skype for Business client, Office Online, and click-to-run versus MSI; check configurations using the Microsoft Office Configuration Analyzer Tool (OffCAT); implement modern authentication for Office 365 clients

Preparation resources

Provision SharePoint Online site collections (20–25%)
  • Configure external user sharing
    • Enable external user sharing globally, enable per-site collection, share with external users, remove external user access using the web UI and Windows PowerShell
  • Create SharePoint site collection
    • Set SharePoint Online site collection administrator, set resource quota and warning level, and automatic adjustment of site collection sizes; set storage quota for site collection, and configure name and URL of site collection using the web UI and Windows PowerShell
  • Plan a collaboration solution
    • Configure Yammer.com; coauthoring, Office 365 groups; access files across multiple client devices; migrate files to OneDrive for Business; implement enterprise eDiscovery using the web UI and Windows PowerShell; implement Office 365 video; use Delve for collaboration; configure Data Loss Prevention

Preparation resources

Configure Exchange Online and Skype for Business Online for end users (25–30%)
  • Configure additional email addresses for users
    • Change default/reply to email address, bulk add/remove for new domain, manage secondary email aliases and SIP addresses using the web UI and Windows PowerShell
  • Create and manage external contacts, resources, and groups
    • Create and manage resource mailboxes, create shared mailboxes, create external contacts, assign additional email address to contacts, create and manage distribution list and members, delegate permissions using the web UI and Windows PowerShell
  • Configure personal archive policies
    • Enable personal archive for mailboxes, create custom retention policy, create retention tags, apply retention policy to mailboxes, review and modify default retention policy using the web UI and Windows PowerShell
  • Configure Skype for Business Online end-user communication settings
    • Turning off non-archived features for compliance, configure presence, configure available services, and configure per-user external communication using the web UI and Windows PowerShell

Preparation resources

Plan for Exchange Online and Skype for Business Online (25–30%)
  • Manage antimalware and anti-spam policies
    • Release quarantine, configure spam settings, configure lists, and configure notifications using the web UI and Windows PowerShell; implement Advance Threat Protection
  • Recommend a mailbox migration strategy
    • Select the appropriate migration method from Remote move, Staged, Cutover, or IMAP using the web UI and Windows PowerShell; use the import service for data migration
  • Plan for Exchange Online
    • Plan client requirements for archive, manage Office 365 Protection Center, enable Legal hold, configure OWA access, configure ActiveSync and Mobile Device Management using the web UI and Windows PowerShell, configure Data Loss Prevention
  • Manage Skype for Business
    • Enable external access; manage domains; manage Skype consumer connectivity; customize meeting invitations; disable push notification service using the web UI and Windows PowerShell; configure Cloud PBX, PSTN Conferencing, and Skype Meeting Broadcast

Preparation options

Instructor-led training
Find a Microsoft Learning Partner near you
Exam prep video

Microsoft Certification PREP Talk: Exam 347

In this episode of Prep tips from certification experts, James Seymour, Senior Content Publisher, and Alistair Spiers, Senior Operations Program Manager on the Office 365 product group, discuss the relevancy of the skills being measured on Exam 347.

Self-paced training
Practice test
From the community

Who should take this exam?

Candidates for this exam are IT professionals who take part in evaluating, planning, deploying, and operating the Office 365 services, including its dependencies, requirements, and supporting technologies. Candidates should have experience with the Office 365 Admin Center and an understanding of Microsoft Exchange Online, Skype for Business Online, SharePoint Online, Office 365 ProPlus, and Microsoft Azure Active Directory. This includes experience with service descriptions, configuration options, and integrating services with existing identity management and on-premises infrastructure to support the business requirements of an organization.

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Preparing for an exam

We recommend that you review this exam preparation guide in its entirety and familiarize yourself with the resources on this website before you schedule your exam. See the Microsoft Certification exam overview for information about registration, videos of typical exam question formats, and other preparation resources. For information on exam policies and scoring, see the Microsoft Certification exam policies and FAQs.

Note

This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format. To help you prepare for this exam, Microsoft recommends that you have hands-on experience with the product and that you use the specified training resources. These training resources do not necessarily cover all of the topics listed in the "Skills measured" section.