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  • Published:
    June 30, 2010
  • Languages:
    English, Arabic, Simplified Chinese, Traditional Chinese, German, Greek, Spanish, French, Italian, Japanese, Korean, Dutch, Portuguese Brazillian, Russian, Vietnamese
  • Audiences:
    Information workers
  • Technology:
    Microsoft Office 2010 suites
  • Credit toward certification:
    Microsoft Office Specialist

Word 2010

  • Microsoft Office Specialist exams are provided by a third-party vendor. Register for an exam at Certiport's website.

    Schedule with Certiport

Skills measured

This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

Sharing and maintaining documents
  • Apply different views to a document
    • Selecting zoom options; splitting and arranging windows (view side by side, synchronous scrolling), document views (reorganizing a document outline, master documents, subdocuments, web layout, draft); switching windows; opening a document in a new window
  • Apply protection to a document
    • Applying protection by using the Microsoft Office Backstage view commands (applying controls and restrictions to document access, password-protecting a document, marking as final); applying protection by using ribbon commands
  • Manage document versions
    • Recovering draft versions; deleting all draft versions
  • Share documents
    • Sending documents via email, OneDrive, or Internet fax; changing file types; creating PDF documents; creating and publishing a blog post; registering a blog account
  • Save a document
    • Using compatibility mode, protected mode, and Save As options
  • Apply a template to a document
    • Finding templates (locating a template on your disk, finding templates on the web)

Preparation resources

Formatting content
  • Apply font and paragraph attributes
    • Applying character attributes; applying styles; using Format Painter
  • Navigate and search through a document
    • Using the Navigation Pane (headings, pages, results), Go To, browse by button, and Highlight features; setting Find and Replace options (format, special)
  • Apply indentation and tab settings to paragraphs
    • Applying indents (first line, hanging); setting tabs; using the Tabs dialog box; setting tabs on the ruler; clearing tabs; setting tab stops; moving tab stops
  • Apply spacing settings to text and paragraphs
    • Line spacing, paragraph spacing
  • Create tables
    • Using the Insert Table dialog box; using Draw Table; inserting a Quick Table; converting text to tables; using a table to control page layout
  • Manipulate tables in a document
    • Sorting content; adding a row to a table; adding a column to a table; splitting, merging, moving, resizing, and deleting a row or column; defining the header row; converting tables to text; viewing gridlines
  • Apply bullets to a document
    • Applying bullets; selecting a symbol format; defining a picture to be used as a bullet; using AutoFormat; promoting or demoting bullet levels

Preparation resources

Applying page layout and reusable content
  • Apply and manipulate page setup settings
    • Setting margins, non-breaking spaces, hyphenation, and columns; working with breaks; forcing a page break; inserting a section break (continuous, next page, next odd, next even); inserting a blank page into a document
  • Apply themes
    • Using a theme to apply formatting; customizing a theme
  • Construct content in a document by using the Quick Parts tool
    • Adding built-in building blocks (quotes, text boxes, headers, footers, cover pages, watermarks, equations)
  • Create and manipulate page backgrounds
    • Formatting a document's background; setting a colored background; adding a watermark; placing page borders
  • Create and modify headers and footers
    • Inserting and formatting page numbers; inserting the current date and time; inserting a built-in header or footer; adding content to a header or footer (custom dialog box, manual entry); deleting a header or footer; changing margins; applying a different first page attribute

Preparation resources

Including illustrations and graphics in a document
  • Insert and format pictures in a document
    • Adding captions; applying artistic effects and picture styles; compressing pictures; modifying a shape; adjusting position and size; inserting screenshots
  • Insert and format shapes, WordArt, and SmartArt
    • Adding text to a shape; modifying text on a shape; adding captions; setting shape styles (border, text); adjusting position and size
  • Insert and format Clip Art
    • Organizing ClipArt, captions, artistic effects, compressing pictures, corrections, modifying the shape, reset, picture styles, arranging options, size
  • Apply and manipulate text boxes
    • Formatting, saving selection to text box gallery, text box styles, text direction, shadow effects, 3-D effects, arranging options

Preparation resources

Proofreading documents
  • Validate content by using spelling and grammar checking options
    • Grammar and style options
  • Configure AutoCorrect settings
    • Adding, removing, exceptions, AutoCorrect dialog
  • Insert and modify comments in a document
    • Inserting a comment; editing a comment; deleting a comment; viewing a comment (viewing comments from another user, viewing comments inline, viewing comments as balloons)

Preparation resources

Applying references and hyperlinks
  • Apply a hyperlink
    • Hyperlink using text; hyperlink using graphic, headings, and bookmarks; creating new document; email address
  • Create endnotes and footnotes in a document
    • Managing footnote and endnote location; configuring footnote and endnote format, presentation, and numbering
  • Create a table of contents in a document
    • Default formats, showing levels, alignment, tab leader, formats, options; modifying styles; updating table

Preparation resources

Performing mail merge operations
  • Setup mail merge
    • Performing a mail merge using the Mail Merge Wizard; performing a mail merge manually; auto checking for errors
  • Execute mail merge
    • Print, preview

Preparation resources

Preparation options

Cover of 'MOS 2010 Study Guide for Microsoft Word, Excel, PowerPoint, and Outlook'

MOS 2010 Study Guide for Microsoft Word, Excel, PowerPoint, and Outlook
Published: March 2011

Demonstrate your expertise with Microsoft Office 2010. This all-in-one guide is designed to help you practice and prepare for the four core Microsoft Office Specialist (MOS) exams. Use the book's easy-to-follow procedures and illustrations to review the essential skills measured by the MOS exams. And you can apply what you've learned hands-on—using the downloadable files for all the book's practice tasks.

Buy this book at the Microsoft Press Store

Who should take this exam?

The core-level Microsoft Office Word 2010 user should be able to navigate Microsoft Office Word 2010 software at the feature and functional level. They should be familiar with and know how to use at least 80 percent of the features and capabilities of Microsoft Office Word 2010. The core-level user should be able to use Microsoft Office Word 2010 to create and edit professional-looking documents for a variety of purposes and situations. Users would include people from a wide variety of job roles from almost all areas of professional, student, and personal life.

More information about exams

Preparing for an exam

We recommend that you review this exam preparation guide in its entirety and familiarize yourself with the resources on this website before you schedule your exam. See the Microsoft Certification exam overview for information about registration, videos of typical exam question formats, and other preparation resources. For information on exam policies and scoring, see the Microsoft Certification exam policies and FAQs.


This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format. To help you prepare for this exam, Microsoft recommends that you have hands-on experience with the product and that you use the specified training resources. These training resources do not necessarily cover all topics listed in the "Skills measured" section.