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  • Published:
    January 5, 2015
  • Languages:
    English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Japanese, Korean, Portuguese (Brazil), Russian, Spanish, Spanish (Latin America), Turkish
  • Audiences:
    IT professionals
  • Technology:
    Windows 10, Windows Server, Windows Intune
  • Credit toward certification:

Mobility and Devices Fundamentals

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* Pricing does not reflect any promotional offers or reduced pricing for Microsoft Imagine Academy program members, Microsoft Certified Trainers, and Microsoft Partner Network program members. Pricing is subject to change without notice. Pricing does not include applicable taxes. Please confirm exact pricing with the exam provider before registering to take an exam.

Effective May 1, 2017, the existing cancellation policy will be replaced in its entirety with the following policy: Cancelling or rescheduling your exam within 5 business days of your registered exam time is subject to a fee. Failing to show up for your exam appointment or not rescheduling or cancelling your appointment at least 24 hours prior to your scheduled appointment forfeits your entire exam fee.

Skills measured

This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

There are exam updates effective as of January 31, 2018. To learn more about these changes and how they affect the skills measured, please download and review the Exam 98-368 change document.

Understand device configurations (20-25%)
  • Configure device options
    • Describe Microsoft account, configure Control Panel, configure system options
  • Configure desktop settings
    • Configure the Start menu, profiles, display settings, shortcuts, and group configurations and capabilities
  • Configure drive encryption
    • Configure BitLocker, prepare for file encryption
  • Configure updates
    • Describe Windows Update, describe app updates, describe device system updates
Understand data access and management (20-25%)
  • Describe cloud storage services
    • Describe OneDrive, Microsoft Azure storage, OneNote, Outlook, and Office 365
  • Describe local storage
    • Describe storage spaces and storage pools
  • Describe file systems
    • Describe FAT, FAT32, exFAT, NTFS, and Resilient File System Overview (ReFS)
  • Describe file and print sharing
    • Describe NTFS and share permissions, HomeGroup, print drivers, and effective permissions; create public, basic, and advanced shares; map drives
  • Describe data encryption
    • Describe encrypting file system (EFS); describe how EFS-encrypted folders impact moving and copying files; describe BitLocker To Go, virtual private network (VPN), public key, and private key; certificate services; and SSL
Understand device security (20-25%)
  • Describe the differences between the Internet, an intranet, and an extranet
    • Describe uses of private networks, public networks, host firewalls, network firewalls, and clouds
  • Describe user authentication
    • Describe Multifactor authentication, describe smart cards, describe Windows Rights Management Services, describe biometrics and password procedures
  • Describe permissions
    • Configure file and share permissions; describe the behavior when moving or copying files from one location to another; describe basic and advanced permissions; describe taking ownership, delegating, and resultant permissions
  • Describe malware
    • Describe computer viruses, Trojan horses, spyware, and adware; describe antivirus and antimalware strategies
Understand cloud services (20-25%)
  • Describe the types of cloud services
    • Describe productivity services, storage services, communications services, and search services
  • Describe Microsoft Intune
    • Describe Microsoft Intune capabilities, describe selective wipe, describe location settings
  • Describe Microsoft Azure
    • Describe virtual machines; describe Azure services; storage tiers, describe disaster recovery, high availability, redundancy, and fault tolerance
Understand enterprise mobility (20-25%)
  • Describe identity services
    • Describe Windows Server Active Directory and Azure Active Directory, Microsoft Account, and federation services
  • Describe business data access
    • Describe Company Portal, describe Work Folders, Offline folders, describe Azure RemoteApp
  • Describe Bring Your Own Device (BYOD)
    • Describe device-centric to people-centric IT, describe desktop virtualization, describe Dynamic Access Control policies, describe Windows Rights Management

Who should take this exam?

Candidates for this exam have fundamental knowledge of Windows devices and mobility. Candidates should have some hands-on experience with Windows devices, Windows-based networking, Active Directory, antimalware products, firewalls, network topologies and devices, and network ports.

More information about exams

Preparing for an exam

We recommend that you review this exam preparation guide in its entirety and familiarize yourself with the resources on this website before you schedule your exam. See the Microsoft Certification exam overview for information about registration, videos of typical exam question formats, and other preparation resources. For information on exam policies and scoring, see the Microsoft Certification exam policies and FAQs.


This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format. To help you prepare for this exam, Microsoft recommends that you have hands-on experience with the product and that you use the specified training resources. These training resources do not necessarily cover all topics listed in the "Skills measured" section.