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Exam MB-900: Microsoft Dynamics 365 Fundamentals

This exam is designed for candidates looking to demonstrate foundational knowledge of Microsoft Dynamics 365, Power Platform applications, and the cloud computing model. This exam will cover the... considerations and benefits of adopting Dynamics 365, the Power Platform, and cloud services in general. This exam can be taken as a precursor to Dynamics 365 certifications and training.

Candidates for this exam should have general knowledge or relevant working experience in an Information Technology (IT) environment. Candidates should also have a basic understanding of business scenarios and experience in addressing business, legal, and security requirements for IT projects.


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Exam MB-900: Microsoft Dynamics 365 Fundamentals

Languages: English

This exam measures your ability to understand Microsoft Dynamics 365; the Power Platform; cloud concepts; licensing, onboarding, and support; and deployment and release options.

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Skills measured

Understand Dynamics 365 (40-45%)

Understand apps for customer engagement

  • Microsoft Dynamics 365 for Sales
  • Microsoft Dynamics 365 for Customer Service
  • Microsoft Dynamics 365 for Field Service
  • Microsoft Dynamics 365 for Project Service Automation
  • Microsoft Dynamics 365 for Marketing

Understand apps for unified operations

  • Microsoft Dynamics 365 for Finance and Operations
  • Microsoft Dynamics 365 for Talent
  • Microsoft Dynamics 365 for Retail
  • Microsoft Dynamics 365 for Business Central

Understand power platform

  • Common Data Service (CDS)
  • Common Data Model (CDM)
  • PowerApps
  • Flow

Understand application basics

  • infrastructure stack
  • solutions basics
  • business applications terminology
  • scenarios of business applications in action

Understand cloud concepts (25-30%)

Understand cloud architecture

  • cloud computing overview
  • Microsoft Azure
  • and utilize cloud-based apps

Compare different types of cloud services available

  • Infrastructure as a Service (IaaS)
  • Platform as a Service (PaaS)
  • Software as a Service (SaaS)
  • and hybrid, public, private, or government

Compare cloud offerings with corresponding on-premises offerings

  • when to use on-premises vs. cloud
  • explore the stack
  • examine cost options

Understand deployments and releases (20-25%)

Compare different types of deployments

  • application life cycle
  • online deployment
  • and on-premises deployment

Compare different types of releases

  • private preview
  • public preview
  • general availability
  • and hybrid, public, private, or government

Understand role-based security model

  • security model
  • manage security
  • determine roles
  • implement role based security
  • and manage teams

Understand GDPR

  • describe GDPR and understand how Microsoft Dynamics 365 addresses and supports GDPR

Understand licensing, onboarding, and support (15-20%)

Understand licensing options

  • licensing types
  • and choosing the right licensing options

Describe setup and support options

  • trials
  • FastTrack
  • support offerings
  • and training offerings

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Microsoft Certified Dynamics 365 Fundamentals

Prove that you understand the apps available in Microsoft Dynamics 365, deployment and release management, and the fundamentals of Dynamics 365 licensing, onboarding, and support.

*Pricing does not reflect any promotional offers or reduced pricing for Microsoft Imagine Academy program members, Microsoft Certified Trainers, and Microsoft Partner Network program members. Pricing is subject to change without notice. Pricing does not include applicable taxes. Please confirm exact pricing with the exam provider before registering to take an exam.